Lobby
Check availability

Reviews of Best Western Plus High Country Inn

2.5 out of 5
Best Western Plus High Country Inn
1335 W 1200 S, Ogden, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, great location next to freeway, excellent Diner on property. Safe & within walking distance to shops
Stayed 1 night in Apr 2024

10/10 Excellent

Dalana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to take kids for an over night and let them swim . Twice now at this location pool was not open . And went early after breakfast the hot tub was closed . I’ll call next time to avoid this or stay somewhere else
Stayed 1 night in Apr 2024
Response from Best Western Plus High Country Inn on Apr 22, 2024
I am sorry that you experienced that issue with our pool. We will be having both systems analyzed to see how we can get it to operate better. Please do call us, I would love to have you stay with us and to enjoy our pool again!

10/10 Excellent

Kriss

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Our king suite was very clean, spacious. Loved the balcony. Beautiful back area with waterfalls, trees. Would stay here again
Stayed 1 night in Apr 2024
Response from Best Western Plus High Country Inn on Apr 22, 2024
We are so glad to hear that you enjoyed your stay and I appreciate you sharing that with us. Please come see us again soon!

8/10 Good

John

Loved the decor.
Stayed 1 night in Apr 2024
Response from Best Western Plus High Country Inn on Apr 19, 2024
We are so glad that you enjoyed your stay and our property. Thank you for sharing that! We loved having you and hope you come see us again!

8/10 Good

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Best Western Plus High Country Inn on Apr 19, 2024
We are glad that you enjoyed much of your stay and hope you come see us again. Thank you!

6/10 Okay

Lee

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Best Western Plus High Country Inn on Apr 11, 2024
Thank you for staying with us - we loved having you and hope you come see us again!

8/10 Good

Mary

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway and pet friendly. Has a good restaurant on the property. And beautiful gardens!
Stayed 1 night in Apr 2024
Response from Best Western Plus High Country Inn on Apr 8, 2024
We are so glad to hear that you enjoyed your stay and we hope you come see us again soon. Thank you

10/10 Excellent

Martin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff!
Stayed 1 night in Apr 2024
Response from Best Western Plus High Country Inn on Apr 3, 2024
We are so glad that you enjoyed your stay and our staff and we hope you come see us again. Thank you!

6/10 Okay

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ok rooms but dated. The restaurant was nice and great service and menus.
Stayed 1 night in Apr 2024
Response from Best Western Plus High Country Inn on Apr 3, 2024
Thank you for sharing this. We hope you will come and see us again, especially as we update, and that we get the opportunity to have you as guests again.

10/10 Excellent

Cynthia, Kalispell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our go to hotel and they keep making the property look better and better! Even added a fancy dog park!
Stayed 1 night in Apr 2024
Response from Best Western Plus High Country Inn on Apr 2, 2024
We are so glad you enjoyed another stay with us and we hope to see you again soon. Thank you!

10/10 Excellent

Gail

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of this BW Plus are amazing, it even includes an actual dog park with big/little fenced areas. The rooms are a little tired but clean and functional. All staff interactions were great and the breakfast spread was better than expected
Stayed 1 night in Mar 2024
Response from Best Western Plus High Country Inn on Mar 29, 2024
We are so glad that you enjoyed your stay and especially our grounds and I appreciate you taking the time to share that with us. Please come back and see us again!

10/10 Excellent

Polly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Best Western Plus High Country Inn on Mar 29, 2024
We are so glad that you enjoyed your stay and we hope you come see us again. Thank you!

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best Western Plus High Country Inn on Mar 29, 2024
Thank you for sharing your rating! We hope you come see us again!

6/10 Okay

THOMAS

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Best Western Plus High Country Inn on Mar 26, 2024
Thank you for sharing your rating of your stay. We would love to have you stay with us again and give you a perfect experience.

4/10 Poor

Valencia, Herriman

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room we stayed in had several repair issues. Front door was broken had to slam the door to open and close. Cold water faucet was broken. Main area light was detached from the ceiling. No hot water after showering 1 child. The room was not fully clean. Staff was nice and thoughtful.
Stayed 1 night in Mar 2024
Response from Best Western Plus High Country Inn on Mar 18, 2024
I am so sorry to hear that your stay is not what we would have wanted it to be. I appreciate you sharing the issues so that I can look into them and make improvements. We would love for you to stay with us again and to have the opportunity to give you a better experience.

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor area with waterfall, ponds, trails.
Stayed 1 night in Mar 2024
Response from Best Western Plus High Country Inn on Mar 18, 2024
We are so glad to hear that you enjoyed your stay and our outdoor area - we hope you come see us again!

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the highway
Stayed 1 night in Mar 2024
Response from Best Western Plus High Country Inn on Mar 11, 2024
We are so glad that you enjoyed your stay and that you appreciated our access to the highway. We hope your travels bring you our way again!

10/10 Excellent

John

Stayed 2 nights in Mar 2024
Response from Best Western Plus High Country Inn on Mar 8, 2024
We are so glad that you enjoyed your stay and hope you come see us again. Thank you

6/10 Okay

Ted

Liked: Cleanliness
It was fine, but not inspired
Stayed 1 night in Mar 2024
Response from Best Western Plus High Country Inn on Mar 8, 2024
Thank you for sharing this feedback as it helps me to know that I can keep looking for ways to be better. We would love to have you come stay with us again!

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a minor problem with a lack of soap for the shower and wasn't thrilled by the way my complaint was initially handled by the individual to whom I reported the problem the next morning, but the woman who checked me out indicated that she would take the necessary action to resolve my complaint and told me that she would provide a small cost reduction because of my concerns. Can't ask for more than that!
Stayed 2 nights in Feb 2024
Response from Best Western Plus High Country Inn on Mar 8, 2024
This situation made it to me and I want to thank you for bringing it to our attention so that we could help resolve it with you as well as with our team. Thank you for helping us to be our best, we hope you come see us again!

10/10 Excellent

nancy

Great place. Very friendly staff and wonderful breakfast.
Stayed 3 nights in Feb 2024
Response from Best Western Plus High Country Inn on Mar 8, 2024
We are so glad that you enjoyed your stay and our staff and hope you come see us again. Thank you

8/10 Good

Shawn H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Best Western Plus High Country Inn on Feb 22, 2024
We are so glad that you enjoyed your stay and we hope you come see us again. Thank you

10/10 Excellent

Jorge Francisco

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Dec 2023
Response from Best Western Plus High Country Inn on Feb 15, 2024
We are so glad to hear that you had a good stay and we hope you come see us again soon! Thank you!

8/10 Good

Eric

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures seemed to intentionally avoid that most of the rooms are exterior/balcony access. That being said, the facility is actually pretty nice with a pretty well built out walking area with multiple fire pits. The continental breakfast met low expectations, except for the fact that the coffee was pretty good.
Stayed 2 nights in Feb 2024
Response from Best Western Plus High Country Inn on Feb 13, 2024
Thank you for taking the time to share your review. We are glad that you enjoyed much of your stay and I always appreciate seeing where we can improve. I like the idea of adding pictures that show we provide rooms with exterior entrances as well. We never want to hide what we are. Thank you again for sharing that. We loved having you and would love for you so stay with us again!

10/10 Excellent

Michael, idaho falls

Liked: Cleanliness, staff & service, property conditions & facilities
The manager (Michelle) was amazing!! The food at the restaurant excellent!
Stayed 1 night in Feb 2024
Response from Best Western Plus High Country Inn on Feb 13, 2024
We are so glad to hear that you enjoyed your time with us and we hope to see you again. Thank you!

8/10 Good

Michael

Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Mar 25, 2024
Thank you for choosing to stay with us - we hope you will come stay with us again the next time you are in our area.

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Feb 5, 2024
We are so glad that you enjoyed your stay and we hope to see you again. Thank you!

10/10 Excellent

Monte C

Stayed 2 nights in Jan 2024
Response from Best Western Plus High Country Inn on Mar 25, 2024
We are so glad that you enjoyed your stay and we hope you come see us again soon. Thank you

8/10 Good

Benjamin

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lady checking people in was very slow. She would talk with every guest making it even longer. There was a line of guests from the counter to the door and this gal just kept talking away to people about everything under the sun. Would have preferred more efficiency and less chatter
Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Feb 1, 2024
We are glad that you enjoyed much of your stay and also appreciate your feedback on our employee. While we want our staff to be friendly, giving each guest personal attention and service, I recognize that there are times more appropriate than others to have lengthy conversations. I will pass this on for training and awareness and I appreciate you sharing this with me. We hope you come see us again!

6/10 Okay

Bonnie Richards

Liked: Staff & service
Disliked: Property conditions & facilities
Did not like the fact my king size room had the bathroom vent dangling down in the bathroom, x2 metal screws lying on the desk, vent cover lying against the bathroom wall.. Felt with paying high price, the room should of been in all working conditions; not left with maintenance issues.
Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Feb 1, 2024
Thank you for sharing this and please accept my apologies. I believe this room was not in a condition to be rented and we should have caught that beforehand. I will make sure repairs are made before it is rented again.

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Great shower head :-). Strong water pressure, GREATbreakfast!
Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Jan 22, 2024
We are so glad to hear that you enjoyed your stay and our property - I will be sure to pass on your compliments. We loved having you and we hope you come see us again!

8/10 Good

Scot

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Jan 22, 2024
We are glad that you enjoyed your stay and we hope you come see us again. Thank you

4/10 Poor

Brock

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
For as much as we paid to stay only one night I expected a little more quality. The pictures were what sold me on it. Upon arrival the outside area and the main lobby is stunning! But the room we stayed in was not as nice as it looked in pictures. The sink when turned on had a leak that would wrap around the counter as you brushed your teeth so we had to use a towel to not get wet. The ceiling of the bathroom was flaking away as was the paint on the door. The closet door was not moveable unless you wanted to hear a loud screech due to it not being on the hinges properly. All in all, it was a place to stay and that’s what we needed. But I would never pay as much as I did to stay here again.
Stayed 1 night in Jan 2024
Response from Jennifer, Best Western Plus High Country Inn on Jan 18, 2024
I appreciate you sharing that this was not the experience you were hoping for - it is not the experience we want any of our guests to have. We obviously missed something with renting your room and I want you to know that we have closed that room to make repairs for future guests. We would love for you to give us another chance to give you a better experience should your travels bring you our way again and would love for you to reach out to me so that I may assist you. Thank you for sharing this and helping us to be our best.

6/10 Okay

Wendy

Liked: Cleanliness
A middlen hotel
Stayed 2 nights in Jan 2024
Response from Best Western Plus High Country Inn on Jan 18, 2024
Thank you for choosing to stay with us, we would love to have you again and to give you a better experience.

10/10 Excellent

Brittany

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Best Western Plus High Country Inn on Jan 15, 2024
We are so glad that you enjoyed your stay and hope you come see us again soon.

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast lounge is below our room and you cannot hear a thing. However the wall between the rooms appears to be a bit too thin. Need to enforce quiet hours after 10 pm.
Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Jan 15, 2024
Thank you for sharing this with us. We are glad to hear that you enjoyed much of your stay and I will pass the noise feedback onto our front desk. We hope you will come see us again

10/10 Excellent

Susan

Traveled with pets
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Jan 15, 2024
We are so glad that you enjoyed your stay and we hope you come and see us again. Thank you

10/10 Excellent

Barbara

Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Jan 15, 2024
We are so glad that you enjoyed your stay and we hope you come and see us again. Thank you

10/10 Excellent

Harold

Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Jan 15, 2024
We are so glad that you enjoyed your stay and appreciate you sharing that. Please come and see us again. Thank you

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Jan 8, 2024
We are so glad that you enjoyed your stay and we hope you come see us again soon. Thank you!

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly staff , breakfast was great . Coffee was nice and hot . Beds comfy . I Would recommend and visit in the future.
Stayed 1 night in Jan 2024
Response from Best Western Plus High Country Inn on Jan 8, 2024
We are so glad to hear that you enjoyed your stay. Thank you, please come see us again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Best Western Plus High Country Inn on Jan 5, 2024
We are glad that you enjoyed your stay and we hope you come see us again soon. Thank you!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice decor. Cozy lobby. Nicely appointed roomd
Stayed 1 night in Dec 2023
Response from Best Western Plus High Country Inn on Feb 1, 2024
We are so glad that you enjoyed your stay and we hope you come see us again!

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Best Western Plus High Country Inn on Jan 2, 2024
We are so glad that you enjoyed your stay and we hope you come see us again. Thank you!

10/10 Excellent

Nathan

Stayed 2 nights in Dec 2023
Response from Best Western Plus High Country Inn on Jan 2, 2024
We are so glad that you enjoyed your stay and we hope you come see us again. Thank you!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Best Western Plus High Country Inn on Dec 30, 2023
We are glad that you enjoyed your stay and we hope you come see us again. Thank you

10/10 Excellent

Anthony

Stayed 1 night in Dec 2023
Response from Best Western Plus High Country Inn on Dec 30, 2023
We loved having you stay with us and we hope you come and see us again. Thank you

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and a beautiful property
Stayed 4 nights in Dec 2023
Response from Best Western Plus High Country Inn on Dec 29, 2023
We are so glad that you enjoyed your stay and we hope you come see us again! Thank you

10/10 Excellent

Shannon

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with really friendly staff. Thank you for making our stay during christmas a special time!
Stayed 5 nights in Dec 2023
Response from Best Western Plus High Country Inn on Dec 29, 2023
We are so glad you enjoyed your stay - we loved having you! Merry Christmas, we hope we see you again!

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable room
comfortable room
Stayed 1 night in Dec 2023
Response from Best Western Plus High Country Inn on Dec 29, 2023
We are glad to hear that you enjoyed your stay and we hope you come see us again. Thank you!