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Bigelow Hotel and Residences, Ascend Hotel Collection

Star Rating
3.5 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
245 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Business Services

Map

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Suite, 1 Queen Bed, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Suite, 2 Queen Beds, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Ogden

In the city center and near a train station, Bigelow Hotel and Residences, Ascend Hotel Collection Member is in an area with good shopping. Waterfall Canyon Trail and El Monte Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Wasatch-Cache National Forest and Deer Creek. Our guests appreciate the hotel's central location.

Getting around

  • Ogden Union Station - 17 min walk
  • Salt Lake City, UT (SLC-Salt Lake City Intl.) - 43 min drive

Restaurants

  • The Bickering Sisters — 4 min walk
  • Great Harvest Bread Co. — 4 min walk
  • Roosters Brewing — 4 min walk
  • Bistro 258 — 4 min walk
  • Athenian — 4 min walk

About this property

Bigelow Hotel and Residences, Ascend Hotel Collection

Hotel with free self parking, near the slopes
A perfect getaway for skiers, Bigelow Hotel and Residences, Ascend Hotel Collection Member offers conveniences such as laundry facilities, a computer station, and free self parking. All 80 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.
Bigelow Hotel and Residences, Ascend Hotel Collection Member offers 80 air-conditioned accommodations with coffee/tea makers and designer toiletries. 48-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Ogden hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Bigelow Hotel and Residences, Ascend Hotel Collection Member features tour/ticket assistance, multilingual staff, and gift shops/newsstands. A computer station is located on site and wireless Internet access is complimentary. This Beaux Arts hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site. A total renovation of this property was completed in October 2017.
Bigelow Hotel and Residences, Ascend Hotel Collection Member is a smoke-free property.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in between 3:00 PM - midnight

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Ben Lomond Suites
  • Ben Lomond Suites Hotel
  • Ben Lomond Suites Hotel Ogden
  • Ben Lomond Suites Ogden
  • Bigelow Hotel Residences Ascend Hotel Collection Member
  • Bigelow Hotel and Residences, Ascend Hotel Collection Hotel
  • Bigelow Hotel and Residences, Ascend Hotel Collection Ogden

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Ski shuttle nearby

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 48-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Phone

Nearby things to do

Activities

  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Ecotours
  • Fitness center (discounted access)
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Ski area
  • Ski equipment rentals
  • Ski lifts
  • Ski runs
  • Skiing
  • Skiing lessons
  • Skydiving
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Theme parks
  • Ziplining

Frequently asked questions

4.1

Very Good

5 - Excellent
106
4 - Good
82
3 - Okay
31
2 - Mediocre
17
1 - Poor
9
4.2
Cleanliness
4.3
Service and Staff
3.8
Amenities
3.8
Property condition

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Refurbished older hotel. Interesting historical decor. Room was clean, comfortable and quiet. Check-in a nightmare. Tried check in at 3 pm - very very long line - waited 25 minutes. Only one person at desk. Had a wedding at 4 so needed to get going - decided to check in later. Tried to check in around 10:30 pm - all doors to lobby were wide open, no one at desk or obvious security. Seemed very odd. No sign indicating a return shortly. Another guest had been waiting some time for desk staff return. Waited about 15 minutes. Tired and hungry so decided to get some food and come back in a bit. Returned to all doors locked and buzzer not working. Did not feel safe while banging on door and waiting quite some time for someone to see us. Kind of dark area and there are some late night bars nearby. Bottom line: felt like desk staff just didn't seem to care and they were definitely understaffed. Followed up with email to mgr since she was not there. No response. Many other places to stay downtown where you will have an adequately staffed and caring front desk staff and more accessible management. Cannot recommend unless you don't care how long it takes you to check in or your safety trying to check in at night.

Stayed 1 night in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the history of the hotel. It had a lot of charm, especially the ceilings and old photos. The complimentary breakfast was delicious!

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The Bigelow is one of my favorite hotels when traveling to Ogden. This historic hotel is under renovation but still retains its charm.

Stayed 2 nights in Nov 2019

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Nov 2019

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