Great Staff. Dirty Hotel.
Posted Sep 17, 2016
The staff was friendly and efficient. The room, however, was dirty. If you check out the reviews here, pretty much the biggest negative is the cleanliness. I don't understand why, if they know they are going to be at capacity (and they should have a pretty good idea from day to day), the manager doesn't get more staff in to clean the rooms. Obviously the hotel's great location gets people there, and right now their occupancy rate is awesome, but at some point, the scale will tip and people will realize it's a dirty hotel. For $130 I just want a clean, quiet, safe room. I had a quiet and safe room, but it was dirty. The hall was dirty. The walls are all scuffed up. One pillow had a blood stain on it (the pillow itself, not the pillow case--but you could see it through the pillow case). The bed spread had a smudge of who knows what on it. The floor needed a good vacuum. The shower needed to be re-caulked and cleaned. All easy fixes if the manager is on the ball. The bed was a little too hard, but the pillows were fluffy. :) So if the manager gets in gear, this could be a 5-star review!