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Reviews of Courtyard by Marriott Layton

3 out of 5
Courtyard by Marriott Layton
1803 Woodland Park Dr, Layton, UT

Reviews

8.6

Excellent

Rating 10 - Excellent. 294 out of 566 reviews" "
Rating 8 - Good. 164 out of 566 reviews" "
Rating 6 - Okay. 57 out of 566 reviews" "
Rating 4 - Poor. 34 out of 566 reviews" "
Rating 2 - Terrible. 17 out of 566 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Chad, Fayetteville

Stayed 2 nights in Feb 2024

6/10 Okay

Kathryn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They have a bistro that we went to for a nightcap. The bartender was very inexperienced and very slow. We were the only patrons and it took almost 30 minutes to get two drinks and 2 cookies.My companion ordered a whiskey shot with a water back and his drink arrived in one glass with the water and whiskey mixed together. My drink was also incorrect. The morning front desk clerk was not the typical Marriott employee. She never greeted us or acknowledged our presence in any way. The facility is gorgeous but the employees could use some better training.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for business or personal travel. It’s convenient near the freeway. The Staff were pleasant and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Yvonne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was perfect for me, especially the staff who made you feel comfortable. The only thing that I dislike was the inclement weather but that’s a given fact because it’s Utah. Other than that we made it to our destinations and back to the warmth of my hotel room.
Stayed 2 nights in Mar 2024
Response from Alexis on Mar 11, 2024
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2024
Response from Lexi on Feb 11, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay here with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Cynthia

Stayed 2 nights in Jan 2024

8/10 Good

Marcie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Courtyard Marriott Layton on Jan 15, 2024
Marcie,Thank you for taking the time to let us know how your stay was. We strive for excellence and appreciate your feedback. Hope to see you again soon!

10/10 Excellent

Phillip

Bathroom has a lot of corrosion.
Stayed 1 night in Jan 2024
Response from Alexis on Jan 14, 2024
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff so we can know the areas we need to improve. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Bob

Stayed 2 nights in Jan 2024
Response from Alexis on Jan 13, 2024
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area to stay in!!
Stayed 2 nights in Dec 2023
Response from Courtyard Marriott Layton on Jan 8, 2024
James,Thank you for letting us know you enjoyed your stay! We hope to see you again in the future!

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Staff pleasant, hot tub was miserable
Bed was comfortable and the room layout was nice. Staff were pleasant. The hot tub jets were not strong and the water was luke warm at best. The amount of chlorine was unhealthy, my sinuses and lungs were burning into the next morning so I would not recommend if you are looking for a good hot tub.
Stayed 1 night in Dec 2023
Response from Courtyard Marriott Layton on Jan 5, 2024
We apologize we fell short of your expectations. Our pool and hot tub chemicals are tested daily and fall well within the proper range. Our GM has reached out to you to resolve your concerns. Thank you.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and updated room, great location.
Stayed 1 night in Dec 2023
Response from Courtyard Marriott Layton on Jan 4, 2024
Ashley,Thank you for taking the time to let us know about your experience. We appreciate your feedback and hope to see you with us again soon!

6/10 Okay

JASON

Stayed 2 nights in Dec 2023
Response from Courtyard Marriott Layton on Dec 19, 2023
Jason,We appreciate your feedback and are curious to hear how we could do better next time for you. Any additional information helps us greatly.Thank you!

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2023
Response from Courtyard Marriott Layton on Dec 13, 2023
Kimberly,We appreciate you giving us your feedback and hope to see you again soon!Thank you!

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service
Okay stay.
Okay stay. The outside of the building can be deceiving as it looks like a modern hotel but the rooms and the overall vibe is pretty dated.
Stayed 1 night in Nov 2023
Response from Courtyard Marriott Layton on Nov 27, 2023
Michael,We are sorry to hear we missed the mark on your expectations. Our goal is to exceed your expectations. We hope to see you again.

4/10 Poor

Lynsey

Disliked: Cleanliness, staff & service
Not impressed
Honestly the hotel itself is nice but our room was really gross. Pictures are included. I'm pretty sure that's mold on those walls. The staff was so so.
Stayed 1 night in Nov 2023
Response from Courtyard Marriott Layton on Nov 20, 2023
Lynsey, I apologize for the oversight of this room. This is not our standard of operation and I appreciate you bringing this to our attention. Thank you,

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Horrible breakfast
The room was great, but they didn't know that we had signed up for breakfast. The breakfast selections were terrible and for $35 worth I was only able to get 1 selection so I got a fruit bowl and milk. My husband ordered a breakfast burrito. His was very big and my small bowl of fruit was disappointing. They didn't have pancakes or waffles and 1 bowl of cereal would have been my selection. We won't go there again and we will tell everyone we know about it.
Stayed 1 night in Nov 2023
Response from Courtyard Marriott Layton on Nov 13, 2023
Thank you for sharing your feedback with us. Our made to order breakfast in the Bistro is a bit different than other brands, and we appreciate your comments on portion size and will share with our staff. We hope to see you again.

8/10 Good

edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Courtyard Marriott Layton on Nov 13, 2023
Thank you for taking the time to complete the survey about your stay. We count on the feedback that you provide. Hope to see you again!

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
The stay was amazing the guy at the front desk was very nice and helpful
Stayed 1 night in Nov 2023
Response from Courtyard Marriott Layton on Nov 9, 2023
We appreciate the great comments and are happy to see you enjoyed your stay! We hope to see you again soon!

8/10 Good

Joseph

Stayed 2 nights in Nov 2023
Response from Courtyard Marriott Layton on Nov 9, 2023
Thank you so much for taking the time to share your experience with us. We hope to see you again soon!

10/10 Excellent

Daniel, Tetonia

Traveled with family
Liked: Amenities
Room was very clean and comfortable. Staff was very helpful
Stayed 2 nights in Nov 2023
Response from Courtyard Marriott Layton on Nov 9, 2023
Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay and hope to see you again soon!

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, staff & service
Never stay again
Did not clean room on 2nd day, no continental breakfast or even coffee in lobby. Had Starbucks in lobby, not so good for those who don’t drink coffee plus ridiculously priced. Machine to preboard flight broken, front desk had no idea how to help. No ice machine on floor(2nd). No pen or writing pad in room
Stayed 3 nights in Oct 2023
Response from Courtyard Marriott Layton on Oct 16, 2023
William,I apologize we missed the mark for your stay. We appreciate your feedback.

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Good place. I just didn’t care for the room they gave me. Tv and sound didn’t match. And was a connecting room which I don’t like and also a handicapped accessible room which I’m glad they offer but prefer a regular shower etc. minor things. Place was clean and decent staff nice
Stayed 1 night in Oct 2023
Response from Courtyard Marriott Layton on Oct 10, 2023
Tim,Thank you for your helpful feedback. We apologize for the TV sound not matching. I know how frustrating that can be. We will get that fixed asap. Hope to see you again soon!

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks that run the restaurant inside the Courtyard were super friendly and accommodating
Stayed 4 nights in Sep 2023
Response from Courtyard Marriott Layton on Oct 5, 2023
Thank you Jennifer for taking the time to share your experience. We think they're pretty great too! Hope to see you again.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
We paid more for this hotel thinking it would be nicer, but it was old, smelled bad and generally weird. The set up, the decor, the lighting was all strange and the pool smelled so strong in the lobby that at times we would gag when entering. The people were friendly and it was mostly clean, but not a comfortable environment at all.
Stayed 2 nights in Sep 2023
Response from Courtyard Marriott Layton on Oct 30, 2023
Thank you for taking the time to give us your honest feedback. We will take it into consideration as we are always looking for ways to improve. I'm glad your experience with our staff was friendly and our hotel met your standards with cleanliness. Happy Travels!

8/10 Good

Darin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. The beds were great. It is a little older property that has been upgraded, but it was exemplary and very welcoming. I would definitely stay there again.
Stayed 1 night in Sep 2023
Response from Courtyard Marriott Layton on Sep 15, 2023
Thank you for your feedback. We are happy you enjoyed your stay with us.

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities
I had zero issues with this stay and would stay there again.
Stayed 1 night in Sep 2023
Response from Courtyard Marriott Layton on Sep 6, 2023
Thank you so much for taking the time to give us your feedback! We are happy you enjoyed your stay and hope to see you again.

10/10 Excellent

Lorette, Roosevelt

Stayed 1 night in Sep 2023
Response from Courtyard Marriott Layton on Sep 22, 2023
Thank you for taking the time to let us know you enjoyed your stay with us. We hope to see you back again soon!

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was good. My only comment is that it is getting a little old and the room needed to be upgraded and remodeled.
Stayed 1 night in Aug 2023
Response from Courtyard Marriott Layton on Aug 22, 2023
Thank you for taking the time to respond. We always welcome your honest feedback and also look forward to our remodel.

2/10 Terrible

Roberto, Sugar Land

Business traveler
Totally outdated and showing signs of age and neglect. The app would not work for e-key nor for checkout. Staff is not friendly and poorly trained. One of my worse Courtyard experiences yet.
Stayed 3 nights in Aug 2023
Response from Courtyard Marriott Layton on Aug 22, 2023
Thank you for taking the time to let us know your stay was not our typical quality. Our intention is to ensure a clean, comfortable, and welcoming stay for our guests. I apologize we fell short this time.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Courtyard Marriott Layton on Aug 16, 2023
Thank you John for taking the time to let us know how much you enjoyed your stay! We hope to see you again soon.

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
I did email the other day we had an issue with our TV not working glitching out so because we don’t have rewards or anything they said they might come and skate and refund us a little bit. I gave him my information. I’ve emailed you guys I’m just supposed to wait to hear from you guys. It was just a bummer we couldn’t watch TV or movie at all.
Stayed 1 night in Aug 2023
Response from Courtyard Marriott Layton on Sep 15, 2023
Thank you for your feedback and we apologize that our TV wasn't working for you. It's not our typical service level.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Room was exceptional, staff was friendly and very accommodating! Really great experience!
Stayed 1 night in Aug 2023
Response from Courtyard Marriott Layton on Aug 11, 2023
Brian, Thank you for sharing your feedback. We are thrilled you enjoyed your stay and hope to see you again in the future.

4/10 Poor

Jason

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay here due to quality of room but it is located close to everything
Stayed 2 nights in Jul 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Thank you for your feedback. Sorry we missed the mark with your room. Our goal is to ensure a clean and comfortable stay for all guests.

4/10 Poor

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They charged me for incidentals when there were no incidental purchases. Breakfast was not included with the room.
Stayed 2 nights in Jul 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Thank you for your feedback. At Courtyard, breakfast is cooked fresh to order and is not typically included in the rate. We do offer some breakfast included packages. Thank you,

8/10 Good

Jim, Kingman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Thank you for your response. We are glad you enjoyed your stay with the Courtyard by Marriott Layton!

10/10 Excellent

Charles

Traveled with family
Na
Stayed 5 nights in Jul 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Thank you for taking the time to respond to our survey. We are happy you enjoyed your stay and hope to see you back again soon!

4/10 Poor

Amber

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The A/C in the room was horrid! It didn't work! We left it on 60 all day came back and our room was 90*! The pool was cold but the hot tub was hot! Yet the pool room has NO ventilation and it's miserably hot in there! Staff was fantastic and kind!
Stayed 2 nights in Jul 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Thank you for taking the time to give us your feedback. I apologize the AC wasn't working. Aside from that, we are glad our staff was great for you.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Friendly would like Free Coffee
Stayed 1 night in Jul 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Thank you for taking the time to respond to our survey. We are glad you enjoyed your stay with us.

4/10 Poor

Oscar

Traveled with family
Disliked: Room comfort
Guest above us did not let us sleep, running through out the room, slamming sliding patio door, all these happened around 2 am in the morning, maybe management could it refund my money.
Stayed 1 night in Jul 2023
Response from Courtyard Marriott Layton on Aug 11, 2023
Oscar,I apologize for the experience you had with our hotel. Our intent is to have every guest have a clean, comfortable and good night sleep and we apologize we missed the mark.

10/10 Excellent

Alex

Stayed 1 night in Jul 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Thank you for taking the time to respond to our survey. We are glad you enjoyed your stay with us!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Thank you so kindly for your response! We are happy you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convinient
Stayed 1 night in Jun 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Thank you for your response. We are happy to see that you enjoyed your stay with the Courtyard by Marriott Layton.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and renovated public areas. Room clean and nice but bathroom a bit tired.
Stayed 4 nights in Jun 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Thank you for giving us your feedback. I'm glad to see that your room was clean and nice for your stay. We know how important that is!

10/10 Excellent

Curtis

Stayed 1 night in Jun 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
We are happy you enjoyed your stay! Thank you,

10/10 Excellent

Erik

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had no issues when I requested all 3 rooms next to each other. It was a last minute thing but they were able to do it
Stayed 1 night in Jun 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Happy to help!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Pleasant staff.
Stayed 1 night in Jun 2023
Response from Courtyard Marriott Layton on Aug 7, 2023
Thank you for your response! We are happy you enjoyed your stay and hope to see you again soon!

8/10 Good

John M, Estes Park

Liked: Cleanliness, staff & service, property conditions & facilities
Courtyard is a good consistent property - clean, effective, accessible. Though I appreciate their use of florescent lighting to save energy, please consider upping the lumins - I had to turn on every light in the room for decent amount of light.
Stayed 1 night in Jun 2023