Ratings based on 330 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Sep 12, 2016
Pros: The bathroom was very clean and all things worked properly.
Fresh looking. Newer everything, unlike a lot of other aged looking ones.
Comment from Hotel Management
Sep 13, 2016 by Leeann D. , Hotel Management
Thank you for staying with us! We appreciate your business! It is great to hear that you enjoyed your stay with us. We would love to have you again in your future travels :)
4 out of 5
by A verified traveler

Disappointed no Restuarant

Posted Sep 4, 2016
Cons: Restuarant and bar added
There was no restaurant and bar in the hotel as expected. I suspect this due ti Utah liquor laws. I won't stop in Utah again. Convenience is the big draw to the 'Express" idea for me.
Comment from Hotel Management
Sep 5, 2016 by Leeann D., Hotel Management
Thank you for staying with us. Thank you for the 4 stars in regards to accommodations. I apologize that as an Express, we are unable to offer a bar/restaurant. I hope you enjoy your day :) Leeann D. Front Office Manager
3 out of 5
by A verified traveler

Hotel staff / customer service was not the best.

Posted Jul 26, 2016
Location was inconvenient and hotel staff was less than desirable.
Comment from Hotel Management
Jul 26, 2016 by Leeann D. , Hotel Management
Thank you for staying with us!
4 out of 5
by A verified traveler from Idaho

a few glitches but mostly great

Posted Jul 25, 2016
Pros: Decor and food were nice.
Cons: Bathrooms need fans/ventilation.
Location: This hotel is not really close to anything but a couple of gas stations, a McDonald', Denny's, and a local restaurant/bar that we didn't try out.
The glitches: The front desk had some trouble with my check in. The room initially smelled like old Mexican food. There was no fan in the bathroom. The pool had floating hairs. The hotel and room were decorated in a nice modern looking decor, looks quite new. The breakfast was good with very nice women working hard to keep the area cleaned up. The hotel is situated right next to the freeway but we didn't hear any noise in our room. There are no beautiful grounds, but there was ample parking. The air conditioner was working perfectly and allowed you to set it so it would stay on constantly instead of cycling off and on, which wakes me up.
Comment from Hotel Management
Jul 26, 2016 by Leeann D. , Hotel Management
Thank you for staying with us :) I appreciate your feedback in all areas and will be sure to address them with the proper departments. I hope you enjoy the rest of your week :) Come see us again! Leeann D. Front Office Manager
4 out of 5
by Barbara

Posted Jun 28, 2016 on Hotels
Comment from Hotel Management
Jul 5, 2016 by Leeann, Hotel Management
Good Morning Barbara :) Thank you for staying with us and taking the time to rate your stay. Please come see us again soon. Leeann D. Front Office Manager
4 out of 5
by A verified traveler

Posted Jun 7, 2016 on Hotels
Comment from Hotel Management
Jun 14, 2016 by Leeann, Hotel Management
Thank you for staying with us :)
5 out of 5
by Ben

Posted Jun 6, 2016 on Hotels
Comment from Hotel Management
by Leeann, Hotel Management
Thank you for staying with us Ben, and thank you for the 5 stars! Come see us again :) Have a great day! Leeann D. Front Office Manager
3 out of 5
by Amanda

Posted May 24, 2016 on Hotels
Walls were extremely thin. I could hear the man in the next room snoring. The bed was very hard. Not what I expected from a HIE.
Comment from Hotel Management
by Leeann, Hotel Management
Thank you Amanda for staying with us. I hope you have a wonderful day :) Leeann D. Front Office Manager
4 out of 5
by Audrey from post falls

Nice hotel

Posted May 10, 2016 on Hotels
Everything was what you would expect, it was all nice. only negative would be that the pool is small as well as the hot tub. The breakfast room never had enough seating either, but the variety was good.
Comment from Hotel Management
Jul 16, 2016 by Leeann, Hotel Management
Thank you Audrey for staying with us. We also greatly appreciate that you have taken the time to provide us with feedback regarding your stay. I am happy to hear that you were able to enjoy your time here with us. I hope you will come back and visit us again! I hope you have an amazing day :) Leeann D. Front Office Manager
4 out of 5
by A verified traveler from Portland, OR

small and clean---nice pet walking area

Posted May 7, 2016
Pros: Good night's sleep, good breakfast in teh monring, dog loved the walking area
Cons: Refrigerator would be nice.
Location: didn't do anything but sleep and get on the road again. There is a Cactus restaurant right next door that seemed to be quite busy.
Got in late, waited on immediatley, given some cookies and off to bed we went.
Comment from Hotel Management
May 9, 2016 by Leeann D., Hotel Management
Silvercurls, Thank you for choosing us! We value your business and greatly appreciate your feedback on your stay with us. I am pleased to hear that you as well as your furry friend enjoyed your stay with us! Please come see us again! Have a wonderful day :) Leeann D. Front Office Manager