Aerial view

Reviews of Ogunquit River Inn

2.5 out of 5
Ogunquit River Inn
17 Post Road, Ogunquit, ME

Reviews

8.8

Excellent

Rating 10 - Excellent. 288 out of 546 reviews" "
Rating 8 - Good. 174 out of 546 reviews" "
Rating 6 - Okay. 56 out of 546 reviews" "
Rating 4 - Poor. 19 out of 546 reviews" "
Rating 2 - Terrible. 9 out of 546 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dennis, HUDSON

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Comfortable
Stayed 2 nights in Oct 2023
Response from General Manager on Nov 5, 2023
Dear Dennis,Thank you for choosing Ogunquit River Inn. We are delighted you had a comfortable stay with us and we look forward to hosting you again in the future.Sincerely,Raghuraman Madhaiyan,General Manager

6/10 Okay

Janelle

Traveled with family
Disliked: Amenities, property conditions & facilities
Very outdated, needs many upgrades. 3 levels of stairs to get down to our room were very slippery in the pouring rain. Slipped a few times carrying our luggage in and out. The bathroom could use some hooks or small bench to put what you need after showering on. The view was nice and the balcony was nice, but the outdoor table was broken and full of mold. The furniture is a old, outdated, worn, and just ugly. Location was convenient to downtown Ogunquit.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 23, 2023
Dear Janelle, Thank you for taking the time to share your feedback. We apologize for the inconvenience you had in having to use the stairs to take your luggage to your room. We wish you had informed our front desk for assistance, and they would have been happy to help. We also regret not meeting your expectations with our decor. We have recently updated our furniture in all rooms and we regret it was not to your taste. We hope to have another chance to provide you with the stellar experience you deserve.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property. Amazing view from our room! Will definitely be back!
Stayed 1 night in Oct 2023
Response from General Manager on Oct 22, 2023
Dear Susan, Thank you for taking the time to review your positive experience at the Ogunquit River Inn. We are pleased to know how much you enjoyed our accommodations and property. Our rooms offer relaxing views of the Salt March and the Ogunquit River, and we love that this made your stay more memorable. It was a pleasure to host you and we look forward to your next visit to our charming town.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

Gail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
The overall experience was excellent. Would stay again and certainly recommend this property to others.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 18, 2023
Dear Gail, Thank you for your wonderful words and recommendations. We are extremely delighted to know you had a great stay. We enjoyed having you as our guest at Ogunquit River Inn and we look forward to your next visit.Sincerely, Raghuraman Madhaiyan, General Manager

8/10 Good

Caitlin, Worcester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The views from the first floors back units are absolutely gorgeous. Travelled with an elderly family member and it was difficult for her to get around, lots of stairs and inclines.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 18, 2023
Dear Caitlin, Thank you for taking the time to share your feedback. We apologize for any inconvenience you had with having to use the stairs. Since we have three different buildings and due to how they are constructed, an elevator cannot be installed. We are glad this did not stop you from enjoying our views. Thank you for your business, and we hope to have another opportunity to provide you with a superior experience.Sincerely, Raghuraman Madhaiyan, General Manager

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, great service.
We have stayed there 2 years running, so we enjoy it very much! Pleasant service and very clean. This trip there seemed to be a Wi-Fi issue. Last year no issue
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 18, 2023
Dear Stephen, Thank you for letting us know that you had a great stay once again at Ogunquit River Inn. We are thrilled that you enjoy our views and service. However, we are disappointed that you experienced a slow Wi-Fi connection. We have addressed your concerns with our service provider to make sure this was an isolated event. Our return guests are very dear to us, so we look forward to your next visit with great anticipation.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and comfortable.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Dear Nicole, On behalf of our entire team at Ogunquit River Inn, thank you for being our guest and for your kind words. Our team works hard to deliver outstanding service along with clean, comfortable accommodations, and your comments are greatly appreciated. We value you as a guest and hope that you will choose to stay with us whenever your travels bring you this way.Sincerely, Raghuraman Madhaiyan, General Manager

6/10 Okay

Leslie

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 13, 2023
Dear Leslie, Thank you for leaving a rating on your recent visit. We are glad you enjoyed your stay overall, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

Ningning

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is super good - we had clear view of the water and sunrise
Stayed 1 night in Oct 2023
Response from General Manager on Oct 10, 2023
Dear Guest, Thank you for taking the time to review your positive experience at the Ogunquit River Inn. Our rooms offer relaxing views of the Salt March and the Ogunquit River, and we love that this made your stay more memorable. It was a pleasure to host you, and we hope you will choose to stay with us again on your next visit to our charming town.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Everything looked fresh and updated. Our room was clean and spacious. Staff was very friendly and helpful. Definitely would stay here again.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 10, 2023
Dear Dave, Thank you for the excellent feedback! We are thrilled you had an enjoyable stay and we appreciate your positive comments about our property and service. We are delighted to know that you will be returning in the future. It will be our pleasure to host you again at Ogunquit River Inn. Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with river views.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 9, 2023
Dear Donna, Thank you for taking the time to review your positive experience at the Ogunquit River Inn. Our rooms offer relaxing views of the Salt March and the Ogunquit River, and we love that this made your stay more memorable. It was a pleasure to host you, and we hope you will choose to stay with us again on your next visit to our charming town.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Looking forward to our next visit!
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 6, 2023
Dear Thomas, Thank you for the five-star review of Ogunquit River Inn. We are delighted you had an excellent stay with us. We look forward to making your next visit a great one once again.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view of the marsh.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 7, 2023
Dear Sharon, Thank you for taking the time to review your positive experience at the Ogunquit River Inn. Our rooms offer relaxing views of the Salt March and the Ogunquit River, and we love that this made your stay more memorable. It was a pleasure to host you, and we hope you will choose to stay with us again on your next visit to our charming town.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so amazing,especially Kristin
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 4, 2023
Dear John, Thank you for taking the time to share your feedback with us. We are so happy you had a wonderful time and are certain Kristin and the team will be over the moon to hear they created a memorable experience for you. We appreciate your kind words and look forward to welcoming you back to Ogunquit River Inn. Sincerely, Raghuraman Madhaiyan, General Manager

2/10 Terrible

JoDee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A NO
The hotel room was by far one of the ugliest I have ever seen. Couldn’t get the light to work next to the bed. The shower would not turn off. The first room they wanted to give a 70 year old woman was down three flights of stairs. The air conditioner was extremely noisy.
Stayed 1 night in Sep 2023
Response from Kristin on Oct 2, 2023
I am so sorry to hear about your poor experience. Unfortunately in order to take full advantage of the river views, our room set up does require quite a few stairs. We certainly try to accommodate guests with mobility needs to the best of our ability. We will certainly address those room concerns to ensure they are resolved. We hope that you will return so that we are able to give you a better experience. All the Best,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!!!
Check in was quick and easy. Rooms were very clean and the views are incredible!!!
Stayed 1 night in Sep 2023
Response from Kristin on Oct 2, 2023
Thank you so much for your kind words. We enjoyed having you stay with us and look forward to seeing you again. All the Best, Kristin

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
I rented this place for my daughter and her husband’s anniversary, and during the night after the desk was closed, she discovered it was infested with mold.
Stayed 1 night in Sep 2023
Response from Kristin on Sep 29, 2023
Hello Richard, We are so sorry for the unfortunate experience that was had. We have investigated into your complaint and there was no mold, however, there was a stain that may have appeared that way. We have adjusted your payment and once again apologize for your frustration.All the Best, Kristin

8/10 Good

SHARILEE, Waterloo

Stayed 5 nights in Sep 2023
Response from General Manager on Oct 14, 2023
Dear Sharilee,Thank you for the kind rating! We are glad you had a good time at Ogunquit River Inn and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Raghuraman Madhaiyan,General Manager

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, beautiful view, and built-in white noise feature (nearby stream). Would absolutely stay again.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 23, 2023
Dear Julie,Thank you so much for your uplifting review of your recent stay at Ogunquit River Inn. We appreciate your nice comments regarding our staff and the views from our property. Nothing pleases us more than knowing that our guests had a comfortable and relaxing stay. Thank you once again, and we look forward to your next visit.Sincerely,Raghuraman Madhaiyan,General Manager

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view & best bed!
Was a quick over night with my boyfriend. I have been wanting to stay here bc of the view and location and it did not disappoint. Not only was the view amazing, the hotel was VERY clean. Staff was very pleasant, the bed was the most comfortable bed I’ve ever slept in at a hotel. The room itself was huge. Lots of space for luggage and to get ready.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 19, 2023
Dear Meghan, We are thrilled you had a wonderful overnight stay at Ogunquit River Inn and that the incredible views from your room helped elevate your visit. Our team works hard to deliver outstanding service along with clean, comfortable accommodations, and your comments are greatly appreciated. We value you as a guest and hope that you will choose to stay with us whenever your travels bring you this way.Sincerely, Raghuraman Madhaiyan, General Manager

8/10 Good

Vyacheslav

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from General Manager on Oct 28, 2023
Dear Vyacheslav, Thank you for the kind rating! We are glad you had a good time at Ogunquit River Inn and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on Sep 4, 2023
Dear Patricia, We appreciate you taking the time to leave your five-star rating regarding your recent visit to Ogunquit River Inn. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely, Raghuraman Madhaiyan, General Manager

8/10 Good

Emilie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good spot overall
Overall a good place. A little bit far of the beach. The parking was a bit far from our room. The swimming pool was great. The air-con was not working properly and it was really humid but the room. The breakfast was not great for the price. The bed were confortable and clean. They did not brought back coffee and clean cup after the first day. Honestly a good place but some improvement would be needed
Stayed 3 nights in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Emilie, Thank you for sharing your review. We are pleased to know that you had a good stay. However, we are very sorry for not meeting your expectations for breakfast and also accept our apologies for the issue with the air conditioner in your room. We appreciate you letting us know so we can address these issues immediately. It would be our pleasure to welcome you back for an improved stay in the future.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice and. Great little find. Pool was a nice surprise.
Stayed 2 nights in Aug 2023
Response from Kristin on Aug 30, 2023
We are so happy that you enjoyed your stay with us! The pool is a wonderful addition. We hope to see you again in the future! All the best, Kristin

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 28, 2023
Dear Jane,Thank you for your rating of our hotel. We are pleased to know your overall stay was satisfactory. It will be our pleasure to host you again when you are back in the area.Sincerely,Raghuraman Madhaiyan,General Manager

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised! Saved a lot of money, great value. Clean and partially remodeled. I would definitely stay again!
Stayed 2 nights in Aug 2023
Response from Kristin on Aug 22, 2023
So happy to hear that you enjoyed your stay with us. We hope to see you again soon. All the Best,

4/10 Poor

Erin

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 22, 2023
Dear Erin,Thank you for the rating. We apologize for not meeting your expectations. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

Salvador

Stayed 1 night in Aug 2023
Response from General Manager on Aug 21, 2023
Dear Salvador,It is wonderful to know you had an enjoyable stay at Ogunquit River Inn. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Raghuraman Madhaiyan,General Manager

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 21, 2023
Dear Kelly,Thank you for the rating. We are pleased you had a good stay, although we wish we knew what could have made it perfect. Thank you and we hope you will visit us again.Sincerely,Raghuraman Madhaiyan,General Manager

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 20, 2023
Dear Thomas,Thank you for leaving a rating on your recent visit. We are glad you enjoyed your stay overall, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely,Raghuraman Madhaiyan,General Manager

8/10 Good

sam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Ogunquit with lots of restaurants and activities. Love the Stand Up Paddle Boards/kayak rentals on the property. Rooms we had were ok as they had a window view of the river but better views were available for an upgrade
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 16, 2023
Dear Sam,Thank you for taking the time to share about your stay at Ogunquit River Inn and for highlighting our excellent location. We are pleased to hear that you had an overall good experience with us. We look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Raghuraman Madhaiyan,General Manager

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming again!
Loved it
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 16, 2023
Dear Anne,Thank you for the perfect rating! We are delighted you had a great time at Ogunquit River Inn and we look forward to making your next stay a great one once again.Sincerely,Raghuraman Madhaiyan,General Manager

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kristin on Aug 14, 2023
Thank you so much for taking the time to let us know you enjoyed your stay! We hope to see you again soon.

8/10 Good

Sylvain

Traveled with family
Liked: Staff & service, property conditions & facilities
C est bien mais je penses qu il a mieux
Matelas pas confortable. Tres humide dans la chambre. Porte patio qui ne ferme pas au complet. Part contre endroit tres beau sur le bord de l eau. Grande chambre aussi
Stayed 3 nights in Aug 2023
Response from Manager on Aug 13, 2023
Thank you for staying with us and we apologize for the inconvenience caused and hope to see you again!

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very friendly
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 13, 2023
Dear Robert,Thank you for the five-star rating! We are delighted to have exceeded your expectations and we appreciate your comments about our staff and property. It was a pleasure to host you, and we hope to see you again at Ogunquit River Inn.Sincerely,Raghuraman Madhaiyan,General Manager

8/10 Good

David

Stayed 1 night in Aug 2023
Response from General Manager on Sep 2, 2023
Thank you for the kind rating, David! We are glad you had a good time at Ogunquit River Inn and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely, Raghuraman Madhaiyan, General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and attentive , place was clean
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 13, 2023
Dear Richard,Thank you for such a positive review of our hotel. Your comments about our staff and property are greatly appreciated. Thank you for choosing Ogunquit River Inn. We hope you are already planning your next stay with us.Sincerely,Raghuraman Madhaiyan,General Manager

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay in Ogunquit.
Beautiful location. Excellent views from the room which were also very comfortable. Staff was great as well.
Stayed 3 nights in Jul 2023
Response from General Manager on Aug 13, 2023
Dear Roberto,Thank you for taking the time to share about your stay at the Ogunquit River Inn. We appreciate your comments about our staff and location. Our rooms offer relaxing views, and we love that this made your stay more memorable. Thank you once again, and we look forward to your next stay with us. Sincerely,Raghuraman Madhaiyan,General Manager

4/10 Poor

leon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel/motel is needs a facelift. Our room had water damage on the ceiling with visible mold. Water was coming through the wall and around windows.
Stayed 5 nights in Aug 2023
Response from General Manager on Aug 10, 2023
Dear Leon,Thank you for taking the time to evaluate our hotel. We sincerely apologize for the maintenance issues you experienced in your room. This is being addressed with our team and we appreciate your patience. It would be our pleasure to welcome you back for an improved stay in the future.Sincerely,Raghuraman Madhaiyan,General Manager

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was our second year staying at Ogunquit River Inn. It was very nice
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 9, 2023
Dear Elizabeth,Thank you for letting us know that you had a great stay once again at Ogunquit River Inn. We loved having you as our guest and we look forward to hosting you again soon.Sincerely,Raghuraman Madhaiyan,General Manager

6/10 Okay

Shelley Ann

Traveled with family
Liked: Staff & service
The full length mirror should be placed in another place because if the drapes to the sliding door are opened it allows someone passing to see into the sink area. There should be a bench placed next to the shower. We left a nightlight next to the strange empty countertop to avoid late night injuries in the dark. A microwave would be appreciated.
Stayed 4 nights in Aug 2023
Response from General Manager on Aug 9, 2023
Dear Shelley,We appreciate you taking the time to tell us about your stay. While we are glad that you had a decent experience with us, we apologize for not meeting some of your expectations. We will use your comments to learn and grow in the areas you pointed out. Thank you once again, and we look forward to making your next stay with us an excellent one.Sincerely,Raghuraman Madhaiyan,General Manager

4/10 Poor

Nicolas

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Super 8 motel is way better
The beds were uncomfortable and noisy. Every tome we would move in our sleep the matress made so much noise it woke up another person. They wanted to charge us 13$ per person for a continental breakfast that would normally be free in other hotels.( terrible) The river is over rated. There are kayaks but no one used them and no one from the staff proposed them. All we saw was a rental sign. Again, we don't know if they were included or not. There were no bikes available, which would have been great since there is a 25min walk to the beach, unless you wanna pay 50$ for parking. Basically this hotel offered less comfort and amenities than a super 8 motel, however it is priced almost at 400$ per night. Never going back.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 7, 2023
Dear Nicolas,Thank you for being our guest and sharing your experience. We are sorry that your visit with us fell short of your expectations and hope you will accept our apologies for the concerns you outlined in your review. Regarding our beds, we wish you had informed our front desk who would have been happy to make your stay more comfortable. We also apologize that our staff did not inform you about our amenities. We value your feedback and we hope you will give us another chance to restore your faith in our accommodations and services. Thank you once again, and we wish you safe travels.Sincerely,Raghuraman Madhaiyan,General Manager

4/10 Poor

Carol Ann

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Kristin on Aug 5, 2023
Thank you for your review Carol Ann, we would love to know what we can do to improve so you may join us for a future stay. All the Best, Kristin

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities
No Kleenex in the rooms; no elevator. If someone wants just a light breakfast (like just toast and coffee) they'd have to pay the $13.00 breakfast charge. No cafe on premises. Soap dish in the shower was too small. On plus side: employees very friendly and accommodating; gorgeous view; nice having trolley stop right out in front.
Stayed 3 nights in Jul 2023
Response from General Manager on Aug 2, 2023
Dear Steven,Thank you for evaluating your stay with us. We appreciate your kind comments about our staff and are glad that you enjoyed the view from our property. However, we apologize for not meeting your expectations with our service and breakfast. Please be assured we take all feedback seriously and will use your experience to make improvements. We hope you will consider a future stay so we can better demonstrate our commitment to service excellence.Sincerely,Raghuraman MadhaiyanGeneral Manager

8/10 Good

Ezra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good shower. Right by trolley.
Stayed 1 night in Jul 2023
Response from General Manager on Aug 2, 2023
Dear Ezra,Thank you for being our guest at Ogunquit River Inn. We are glad that everything went well during your stay and that you were able to avail the Ogunquit Trolley service. Thank you once again, and we look forward to your next stay with us. Sincerely,Raghuraman Madhaiyan,General Manager

6/10 Okay

Frances

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lowest level is a problem
I requested first floor hoping not to climb stairs. Their first floor is 3 flights down below grade. And the first floor rooms were damp and musty smelling. The carpet felt wet/damp to my feet. I was shown another room on the lowest floor. Same wet/damp/musty. cause breathing issues for me. The manager was kind enough to move me to a room where I could breath.
Stayed 2 nights in Jul 2023
Response from General Manager on Aug 2, 2023
Dear Frances,Thank you for choosing to stay with us. We are glad that we were able to provide you with a better room after you found the first two rooms unsuitable. We do, however, apologize for the inconvenience this caused you. Your feedback will be used to make improvements. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Raghuraman Madhaiyan,General Manager

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the reception was nice, professional and friendly
Stayed 1 night in Jul 2023
Response from General Manager on Aug 1, 2023
Dear Sophie,Thank you for being our guest at Ogunquit River Inn and for sharing your feedback. We appreciate you mentioning our hospitable staff who are passionate and truly sincere in wanting our guests to have the comfortable and memorable visit they deserve. We are delighted you enjoyed your time with us and look forward to welcoming you back for another stay.Sincerely,Raghuraman Madhaiyan,General Manager

8/10 Good

Cindy

Stayed 2 nights in Jul 2023
Response from General Manager on Aug 2, 2023
Dear Cindy,Thank you for taking a moment to rate your stay with us. All of us at Ogunquit River Inn are thrilled you had a good experience at our hotel and we invite you to stay with us again when you visit the area.Sincerely,Raghuraman Madhaiyan,General Manager

10/10 Excellent

Loriann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay! The grounds are beautiful and the views of the river at sundown are spectacular! The room was very clean and spacious. We will definitely be back!
Stayed 2 nights in Jul 2023
Response from Kristin on Jul 31, 2023
We are so happy to hear about your wonderful experience. We appreciate your review and cannot wait to see you in the future the next time you are in Wells. All the Best, Front Desk

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been a 5 star motel if they had black out curtains. The sun in your face at 530 am is ridiculous. Other then that it was nice
Stayed 2 nights in Jul 2023
Response from Kristin on Jul 31, 2023
We appreciate your feedback and that will be communicated with management. We are happy to know that everything else was up to your standards. We look forward to hosting you again. All the Best, Front Desk Team