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Overview of Suginoi Hotel

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Guest reviews

4.5 / 5Wonderful
871 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

Popular LocationB-Con Plaza, Global Tower16 min walk
Popular LocationBeppu Rakutenchi19 min walk
RestaurantWarawa Cafe8 min walk
Restaurantモスバーガー11 min walk
AirportOita (OIT)42 min drive

Choose dates to view prices

  • Western Style Mountain View in Hon-kan, Dinner and Breakfast

    4.3/5 guest room rating

    Room amenities

    • 280 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Twin Mountain View in Hana-kan, Dinner and Breakfast

    5/5 guest room rating

    Room amenities

    • 236 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Japanese & Western Ocean View in Hon-kan, Dinner and Breakfast

    4.5/5 guest room rating

    Room amenities

    • 570 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Twin Beds
    More details
  • Japanese & Western Mountain View in Hon-kan, Dinner and Breakfast

    4.7/5 guest room rating

    Room amenities

    • 473 sq ft
    • Mountain view
    • Sleeps 5
    • 2 Twin Beds
    More details
  • Japanese & Western Ocean View in Hana-kan, Dinner and Breakfast

    4.4/5 guest room rating

    Room amenities

    • 602 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Twin Beds
    More details
  • Japanese & Western Mountain View in Hana-kan, Dinner and Breakfast

    4.7/5 guest room rating

    Room amenities

    • 473 sq ft
    • Mountain view
    • Sleeps 5
    • 2 Twin Beds
    More details
  • Double Room Mountain View in Hana-kan, Dinner and Breakfast

    3.8/5 guest room rating

    Room amenities

    • 237 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details
  • Hermitage Floor Western Style Ocean View - Half Board

    Room amenities

    • 602 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Double Beds and 1 Twin Bed
    More details
  • Room, Mountain View (Hermitage Floor, Half Board)

    Room amenities

    • Mountain view
    • Sleeps 5
    • 2 Double Beds and 3 Twin Futons
    More details
  • Grace Floor Western Style Ocean View - Half Board

    5/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 3
    • 2 Double Beds and 1 Twin Bed
    More details
  • Grace Floor Japanese & Western Style Mountain View - Half Board

    Room amenities

    • Mountain view
    • Sleeps 5
    • 2 Double Beds and 3 Twin Futons
    More details
  • Ceada Floor Standard Mountain View - Half Board

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Ceada Floor Standard Ocean View - Half Board

    5/5 guest room rating

    Room amenities

    • 613 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Run of the House (2 Twin Beds or 4 Futons) - Half Board

    Room amenities

    • Sleeps 5
    • 2 Twin Beds OR 4 Twin Futons
    More details
  • Run of the House Twin

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Twin -Hana-kan Half Board

    Room amenities

    • 603 sq ft
    • Sleeps 3
    • 2 Double Beds
    More details
  • Japanese style Room (Ocean View) - Hon-kan Harf Board

    Room amenities

    • 581 sq ft
    • Ocean view
    • Sleeps 5
    • 5 Twin Futons
    More details

About this area

Beppu

Located in Beppu, Suginoi Hotel is in the suburbs and near theme parks. The area's natural beauty can be seen at Kinrin Lake and popular attractions include Hells of Beppu and Umitamago. Traveling with kids? Don't miss Kijima Kogen Park and African Safari. Spend some time exploring the area's activities, including golfing.

Map
Popular Location

What's nearby

  • B-Con Plaza, Global Tower - 16 min walk
  • Beppu Rakutenchi - 19 min walk
  • Beppu Park - 3 min drive
  • Beppu City Traditional Bamboo Centre - 3 min drive
  • Kintetsu Beppu Ropeway - 7 min drive

Getting around

  • Beppu Station - 4 min drive
  • Kamegawa Station - 19 min drive
  • Oita (OIT) - 42 min drive

Restaurants

  • Seeds — 1 min walk
  • Ceada Palace — 1 min walk
  • Warawa Cafe - 8 min walk
  • モスバーガー - 11 min walk
  • Kuro Uma - 16 min walk

About this property

Suginoi Hotel

Family-friendly hotel with 2 restaurants and 2 spa tubs
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 641 rooms offer comforts like pillow menus and down comforters, plus free WiFi and flat-screen TVs. Other amenities available to guests include refrigerators, hair dryers, and safes.
Suginoi Hotel offers 641 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa the Ceada has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Extended parking
Free area shuttle
Free roundtrip train station shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 2000-5000 per person
2 restaurants and 1 coffee shop/café
1 bar
Coffee/tea in common area(s)

Things to do

2 spa tubs
Arcade/game room
Bowling alley
Children's pool
Full-service spa
Hot springs
Karaoke
Outdoor pool
Playground
Sauna
Shopping

Family friendly

Arcade/game room
Bowling alley
Children's club (surcharge)
Children's pool
Dry cleaning service
Free area shuttle
Grocery/convenience store
Laundry facilities
Outdoor pool
Playground
Refrigerator

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Languages spoken

English
Japanese
Korean

Business services

1 meeting room
Conference space

Outdoors

Garden

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Hydrotherapy
Indoor mineral hot springs (onsen)
Massages
Massage/treatment rooms
Sauna
Separate men/women areas in public bath
Spa tub
Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Pillow menu

Bathroom

Electronic bidet
Free toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

20-inch flat-screen TV

Food and drink

Refrigerator

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 20 April 2020 to 31 May 2020 (dates subject to change).
This property is closed from 20 April 2020 to 31 May 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

 
  • A city tax will be collected at the property effective April 1st, 2019. The city tax ranges from JPY 250-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 2000 and JPY 5000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Breakfast is not included for children using existing bedding.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Suginoi
Suginoi
Suginoi Beppu
Suginoi Hotel
Suginoi Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Hotel Hotel
Suginoi Hotel Beppu
Suginoi Hotel Hotel Beppu

Frequently asked questions

Guest reviews

4.5
Wonderful
5 - Excellent
506
4 - Good
282
3 - Okay
63
2 - Mediocre
12
1 - Poor
8
4.4
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facility is clean and staff are very nice & helpful. What my family loves most is the ONSEN. We love the food too at the Buffet! Overall it’s very good!

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel; big onsen bath; beautiful lighting; friendly staff

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for families

Wonderful facilities catering the need for families. Hoghly recommend. The buffet are very delocious too.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 3 nights in Oct 2019

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Dec 2019