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Reviews of Accent Inns Kelowna

3 out of 5
Accent Inns Kelowna
1140 Harvey Ave, Kelowna, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1000 reviews" "
Rating 8 - Good. 387 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cee

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Quiet clean friendly!
Stayed 2 nights in Apr 2024
Response from Diana on Apr 17, 2024
Thank you Cee for your positive review. It's exactly why we do what we do. Looking forward to seeing you next time!

8/10 Good

Tracey La

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & close to everything!
Stayed 2 nights in Apr 2024
Response from Diana on Apr 17, 2024
So true Tracey La! Lot's of great places to eat, walk, and even bowl! Next time definitely rent one of our bikes, so things get even closer.

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly atmosphere, clean and welcoming.
Stayed 2 nights in Apr 2024
Response from Diana on Apr 14, 2024
Thank you for taking the time to leave us a review. It’s so encouraging to hear back from happy guests!

10/10 Excellent

Raissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Diana on Apr 9, 2024
Thank you for taking the time to share your feedback!

10/10 Excellent

Alda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Diana on Apr 9, 2024
Thank you for taking the time to share your feedback!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Diana on Apr 9, 2024
Thank you for taking the time to share your feedback

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Diana on Apr 1, 2024
Thank you for taking the time to share your experience Kathleen. Hope to see you again soon!

10/10 Excellent

Raegan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stop for my daughters and I overnight. There were lots of dining options within walking distance, the room was nice, and the staff very friendly.
Stayed 1 night in Mar 2024
Response from Diana on Apr 1, 2024
Hello Raegan,Thank you for choosing to spend your overnight trip with us, we know you have many options in Central City. We hope to see you again next time!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Diana on Apr 1, 2024
Thank you Henry!

8/10 Good

VIRGINIA

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a beautiful newly renovated room! The hotel is near a city construction area, so busy outside our room.
Stayed 3 nights in Feb 2024
Response from Diana on Mar 24, 2024
Thank you for sharing your experience Virginia. Our lovely city is constantly growing and on the move. We have a good relationship with our construction neighbours and we work together to mitigate any noisy inconveniences. We hope to see you again soon!

10/10 Excellent

Justin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, walkable to food and shopping.
Stayed 1 night in Mar 2024
Response from Diana on Mar 24, 2024
Thank you for sharing your insights Justin! We hope to see you again soon!

8/10 Good

Garvin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and hotel was quiet...........Starbucks 57 meters from my door didn't hurt
Stayed 1 night in Mar 2024
Response from Diana Banyasz on Mar 21, 2024
Thank you for the positive feedback Garvin. We pride ourselves on our high standards for cleanliness, and the team will be delighted to hear your feedback. We hope to see you again soon.

8/10 Good

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the property was very clean. They had great complimentary coffee and tea. Lots of eating and strip malls nearby. Downtown is a 20 min walk. The only downside is as a woman you do have to be mindful when commuting in the area at night time. I would stick to the main street where there are lights and cars.
Stayed 4 nights in Mar 2024
Response from Diana on Mar 19, 2024
Thank you for the detailed review Krystal, it will certainly help future guests - and we hope to see you again soon!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant experience.
Stayed 1 night in Mar 2024
Response from Mac on Mar 7, 2024
Hey Andrew, thanks a million for the stellar review! We're over the moon that you had a great time. Can't wait to welcome you back for another fantastic stay!

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 4 nights in Feb 2024
Response from Front desk on Mar 4, 2024
Thank you Kendra! We look forward to seeing you again!

10/10 Excellent

Murray

Stayed 3 nights in Feb 2024
Response from Diana Banyasz on Mar 21, 2024
Thank you for staying with us and taking the time to share your review.

10/10 Excellent

Karen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we expect from Accent Inns. Clean. Amazing staff. Good parking. And we LOVE those rubber ducks!
Stayed 1 night in Jan 2024
Response from Front desk on Feb 19, 2024
Thanks for taking the time to rate and review our property Karen!

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on which is not the fault of the hotel. Still had a good visit and staff were excellent as usual!
Stayed 1 night in Feb 2024
Response from Front desk on Feb 19, 2024
Thank you Tracy!

10/10 Excellent

Barb

Liked: Cleanliness
Very friendly.
Stayed 1 night in Feb 2024
Response from Front desk on Feb 12, 2024
Thank you Barb!

10/10 Excellent

Douglas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the staff, the rooms , easy access to shopping centres, restaurants, medical centres, no complaints! 🐥
Stayed 2 nights in Jan 2024
Response from Front desk on Jan 31, 2024
Thanks for taking the time to rate and review our property, Douglas. Have a great day!

8/10 Good

Tammy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Front desk on Jan 30, 2024
Thanks Tammy!

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front desk on Jan 29, 2024
Thanks Alicia!

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front desk on Jan 29, 2024
Thank you Alicia!

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great centrally located hotel
Comfortable, clean room, pretty central to most places. Staff were friendly and polite.
Stayed 4 nights in Jan 2024
Response from Front desk on Jan 29, 2024
Thanks for the rating and review Marie!

10/10 Excellent

Arlene

Stayed 1 night in Jan 2024
Response from Elyse on Jan 8, 2024
Thank you for the rating Arlene!

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Dec 2023
Response from Elyse on Jan 5, 2024
Thank you for the rating Kenneth!

6/10 Okay

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Elyse on Jan 5, 2024
Thank you for the rating Terry. We always invite you to let us know how we can better accommodate you in the future.

8/10 Good

Kristen

Traveled with family
Liked: Amenities
Good location and very clean.
Stayed 1 night in Dec 2023
Response from Elyse on Jan 5, 2024
Thank you for the rating and comment Kristen

10/10 Excellent

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to hospital
Stayed 1 night in Dec 2023
Response from Elyse on Jan 5, 2024
Thank you for the spectacular rating Loreen!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed with you multiple times and has always been enjoyable.
Stayed 2 nights in Dec 2023
Response from Elyse on Jan 5, 2024
We are so please to hear you always enjoy your stay with us. Thank you for the rating!

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was everything one needs in a hotel. Parking was simple. Clean and well maintained.
Stayed 1 night in Dec 2023
Response from Elyse on Jan 5, 2024
Thank you for the great rating and review, Guy!

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Elyse on Jan 5, 2024
Thank you for the great rating Casey!

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did extended checkout for my mother without any hassle Greatly appreciated
Stayed 4 nights in Nov 2023
Response from Elyse on Jan 5, 2024
Thank you for the rating and review Ray, we appreciate it! We always do our best to accommodate our guests.

10/10 Excellent

Roger

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel many times always good
Stayed 1 night in Nov 2023
Response from Front desk on Dec 4, 2023
Thank you Roger!

10/10 Excellent

Lien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front desk on Nov 27, 2023
Thanks Lien!! Have a great day!

8/10 Good

Everette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 2 nights in Nov 2023
Response from Front desk on Nov 20, 2023
Thank you Everette!

10/10 Excellent

Melani

Stayed 1 night in Nov 2023
Response from Front desk on Dec 5, 2023
Thank you Melani!Have a great day!

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highway noise
Stayed 1 night in Nov 2023
Response from Front desk on Nov 20, 2023
Thanks for the rating and review Marc!

10/10 Excellent

Holli

Stayed 1 night in Nov 2023
Response from Jay on Nov 12, 2023
Thank You so much for your feedback! We are more than happy to hear you loved staying with us.

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for good price
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 8, 2023
Thanks Ronald! We look forward to seeing you again!

10/10 Excellent

Garry

Stayed 11 nights in Jul 2023
Response from Front Desk on Nov 8, 2023
Thank you Garry! Have a great day!

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and welcomed us with a can of beer and some trail mix. The rubber ducky and all the cheeky dad jokes around the property were the best!!!
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 7, 2023
We appreciate that you took the time to rate and review our property, Adrienne.Thanks for staying with us!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front Desk on Nov 7, 2023
Thanks Jeff! Have a great day!!

8/10 Good

Harvey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that Ricky restaurant on the property/ show your key card for a discount ! Found it to be noisy at night / request a room in the back of the building maybe better !!
Stayed 2 nights in Oct 2023
Response from Mac on Oct 29, 2023
Hey Harvey, thanks for the review! We are glad you had a great time, and would be happy to accommodate your request to try out the other side of our hotel next time!

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Aman on Nov 4, 2023
Thanks for the feedback. Hope to see you again soon!

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Aman on Nov 4, 2023
Thanks for the feedback. Hope to see you again soon.

4/10 Poor

Philip

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mac on Oct 29, 2023
Thanks for taking the time to leave us a review, Philip! We are always looking for ways we can improve. If there's something you think would make your next visit great, please let us know so we can show you the stellar stay you deserve!

10/10 Excellent

Kamil

Stayed 1 night in Oct 2023
Response from Front desk on Nov 20, 2023
Thank you Kamil!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
No issues. Will stay here again
Stayed 2 nights in Oct 2023
Response from Aman on Oct 22, 2023
Thanks for the feedback. Hope to see you again soon.

8/10 Good

Wia

Traveled with partner
Liked: Staff & service
This property needs to be updated. The building itself and around it. It was noisy from the road but also people on the property. The bed was ok but pillows too big and hard.
Stayed 1 night in Oct 2023
Response from Front desk on Nov 7, 2023
Thanks for your feedback Wia! I hope you will be back to see us to check out our updates that are taking place this winter.