Ratings based on 910 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler from vancouver bc

Great location!

Posted May 16, 2017
Pros: Location
Location: There is great shopping and restaurants all within 5 km
Loved the addition of the continental breakfast, makes a great start to the day!
Comment from Hotel Management
May 19, 2017 by Kaileigh, Hotel Management
Julie, Thank you so much for this fabulous review! I am so happy to hear what a great stay you had with us and also that you took advantage of the great breakfast we are offering. I hope we will be seeing you again soon. Thanks again, Kaileigh
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, B.C. Canada

Good hotel, easy access to airport.

Posted May 16, 2017
Pros: Was on the route to the airport so easy to find our way. Good restaurant- Ricky's next door.
Cons: Nothing-very happy with the unit.
Very quiet room, excellent beds, very clean large room with two queens. Was very pleased with our stay! Staff very pleasant, helpful. Shower/bathtub area a little small but adequate-clean.
Comment from Hotel Management
May 19, 2017 by Kaileigh, Hotel Management
Frances, Thank you for taking the time to share this excellent feedback with us. I am so pleased that you enjoyed your stay and found everything to be convenient and clean for you. I hope that we will have the pleasure of welcoming you again the next time you are heading to (or through) Kelowna. Thanks, Kaileigh
4 out of 5
Recommended
for Everyone
by A verified traveler from Western Montana

Nice centrally located lodging.

Posted May 3, 2017
Pros: Comfort, location.
Cons: The included breakfast was pretty skimpy. The staff serving was very pleasant.
Location: The lodging site was close to the hockey stadium, the yacht basin, downtown and two nice brew pubs.
Staff were all friendly. The desk clerk offered an upgrade without my asking to a studio. It was very quiet which is to my liking. The desk staff on the morning I left happily gave me "More Rewards" points. He was highly complimented for an arriving guest that was quite rude, demanding and nearly attempting to bully the young man the day before.
Comment from Hotel Management
May 6, 2017 by Kaileigh, Hotel Management
Lo, Thank you for taking the time to share this valuable feedback with us. I will make sure to pass on your kind words to our team who I know will appreciate it. I would love to get some more info on what you would like to see included for the breakfast, as always suggestions from our guests are what helps drive us to continually improve what we offer. I hope we will be seeing you again soon. Thanks again, Kaileigh
4 out of 5
Recommended
for Everyone
by A verified traveler from Lloydminster AB

Does the trick

Posted Apr 27, 2017
Pros: Friendly service
Cons: Larger televisions
Clean, quite comfortable, breakfast, central location. A good place to stay.
Comment from Hotel Management
Apr 30, 2017 by Kaileigh, Hotel Management
HD, Thank you for taking the time to share this fabulous feedback with us. I am so happy to hear that you enjoyed your stay. We are always looking for ways to improve and will certainly put TVs on the list of things to look into. I hope we will see you again soon. Thanks again, Kaileigh
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel

Posted Apr 16, 2017
Pros: It was close to shopping
Cons: Paint and carpets could be updated
Location: Restaurants and shopping
This hotel is descent. The experience was good. Friendly staff. The room was spacious and clean. The hotel itself could use some small upgrades but overall a good place to stay. It was close to shopping and the greyhound.
Comment from Hotel Management
Apr 16, 2017 by Kaileigh, Hotel Management
Thank you for taking the time to share this great feedback with us. I am very happy to hear what a great time you had with us. We are always working to improve on what we offer and are working on renovating and updating the rooms. Of course this is a bit of a slow process as we can only do a handful of rooms at a time. I hope you will come back again to see some of these updates for yourself. Thanks again, Kaileigh
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfy beds

Posted Apr 10, 2017
It was good central location the fridge in the room was a little loud
Comment from Hotel Management
Apr 12, 2017 by Kaileigh, Hotel Management
Thank you so much for this great review. I am glad you enjoyed your stay and will make sure we take a look at the fridge in your room. I hope we will be seeing you again soon. Thanks again, Kaileigh
4 out of 5
Recommended
for Everyone
by A verified traveler

Good clean value priced hotel.

Posted Apr 6, 2017
The Accent Inn was clean, quiet and centrally located with a restaurant right next door.
Comment from Hotel Management
Apr 9, 2017 by Kaileigh, Hotel Management
Wayne, Thank you for taking the time to share this great feedback with us. I am happy to hear you enjoyed your stay and that everything was well suited to your needs. I hope you will think of us again the next time you are looking for a great hotel in Kelowna. Thank you, Kaileigh
5 out of 5
Recommended
for Everyone
by A verified traveler from alberta

Great staff who had great customer facing skills

Posted Apr 2, 2017
First time stayed at one of these hotels. Great first impression and the brackfast was good
Comment from Hotel Management
Apr 3, 2017 by Kaileigh, Hotel Management
Biggles, Thank you so much for this fabulous feedback. I am so happy to hear that as a first time guest at Accent Inns we were able to make a great first impression and meet all your needs while traveling, including a great breakfast to start off your day. I hope that you will think of us again the next time you need a great place to stay. Thanks again, Kaileigh
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and friendly hotel close to downtown

Posted Mar 18, 2017
Pros: It was clean, spacious and friendly.
Location: Easy to find and quick drive to downtown.
We're enjoyed our stay as the staff were welcoming. Our room was clean and spacious as I was staying with my daughter and baby so these were important. They even had a rubber ducky for the babies bath. We injoyed the sense of humour they put on the messages to guests. The breakfast provided was was simple but good and filling so we could head out for the day. Will stay again and recommend to others.
Comment from Hotel Management
Mar 18, 2017 by Kaileigh, Hotel Management
Thank you so much for this fantastic feedback! I am so happy to hear that we were able to help make your stay in Kelowna fun and enjoyable. I very much look forward to having the pleasure of welcoming you back again in the future. Thanks again, Kaileigh
4 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna, BC

Convenient location and easy to access.

Posted Mar 11, 2017
Pros: Convenient location. Pleasing staff and a nice breakfast.
Cons: Door to my room needed repair. It was hard to close and the plate which covered the latch which locks the door.Had to slam door.
Pleasing hotel/motel staff and overall stay. The breakfast is more than you would expect from hotels that advertise a free breakfast.
Comment from Hotel Management
Mar 11, 2017 by Kaileigh, Hotel Management
On the run, Thank you so much for sharing this feedback with us. I am thrilled to hear that you enjoyed your stay right from our staff to the breakfast. I do apologize about the door to your room and will make sure that the issue is addressed right away. I hope we will have the pleasure of once again welcoming you to the Accent Inns in Kelowna. Thanks again, Kaileigh