Ratings based on 248 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Airdrie AB

Always My Choice

Posted Jan 20, 2017
Pros: Everything
Cons: nothng
Location: Location works well for me
Excellent room, excellent staff, excellent breakfast, love the size of the room, very comfortable bed, fr me excellent location. A++++ 10++++
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

convenient

Posted Jan 19, 2017
They were very accommodating and it is clean. I was there for 1 night business. They had all the hockey teams on other floors. Smart.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the city

Posted Dec 27, 2016
Had a good stay at this hotel that's close to everything.
Comment from Hotel Management
Dec 28, 2016 by Lee, Hotel Management
Thank you for taking the time to review your recent stay at the Comfort Suites Kelowna. Your feedback is appreciated. I am so happy that you enjoyed our central location in the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent 5 night stay!

Posted Dec 6, 2016
I had a wonderful experience at Comfort Suites. The staff was very polite and friendly, and addressed any request with smiles and prompt efficiency.The room itself was fantastic. I enjoyed that the bedroom area was separated by a door from the sitting area, giving more a feel of home than a hotel. I don't watch TV, but there was one available in both rooms for those that do. Separate thermostats for each room were nice as well. The bed, pillows, and bedding were very comfortable to me, and the jetted tub was excellent. Everything was crisp and clean. I have no complaints and will stay here again when I'm in the area.
Comment from Hotel Management
Dec 9, 2016 by Lee, Hotel Management
Thank you so much for the great comments, and we are absolutely thrilled that you enjoyed your stay. We take pride in our property and are often recognized for providing superior service. Thank you very much for recognizing our efforts, and it's very nice that you added pictures of your room for everybody to see. This is the first time I have seen a guest add pictures to their Expedia review, so Kudos to you!! We look forward to accommodating you again during your next adventure in our beautiful city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cranbrook

Nice hotel convenient location

Posted Dec 5, 2016
Pros: Location was great just off the highway. The waterslide and pool are very nice.
Just needed a place for a quick stay overnight. This is a very nice hotel with a reasonable rate. The location is great just off the highway.
Comment from Hotel Management
Dec 6, 2016 by Lee, Hotel Management
Thank you for staying with the Comfort Suites during your quick visit to Kelowna. We are pleased you enjoyed the swimming pool and water slide, and it's great that you found satisfaction with our location right off the main hwy. We look forward to accommodating you during your next visit to our beautiful city. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick unexpected trip.

Posted Nov 25, 2016
Pros: Location
Very good location, close to the airport, restaurants, Costco and mall.
Comment from Hotel Management
Nov 26, 2016 by Lee, Hotel Management
Thanks so much for the kind comments regarding your stay at Comfort Suites in Kelowna. We work hard to provide superior service to our guests and we'd love to welcome you back during your next visit to our beautiful city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2016
Pros: Breakfast provided, swimming pool. Very friendly staff
Location: Shopping theatre restaurants
Location is great close to all amenities,shopping restaurants, movies
Comment from Hotel Management
Nov 9, 2016 by Lee, Hotel Management
Thanks so much for the kind comments regarding your most recent stay at Comfort Suites in Kelowna. We are glad you enjoyed our amenities and we would love to welcome you back during your next visit to Kelowna.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna

Great staff who are eager to make your stay great!

Posted Nov 5, 2016
Pros: Cleanliness
Rooms are clean and the pool/hot tub areas are spotless which is important to me. Great breakfast spread with lots of options. Staff were friendly and take pride in their jobs.
Comment from Hotel Management
Nov 9, 2016 by Lee, Hotel Management
Thanks so much for the kind comments regarding your most recent stay at Comfort Suites in Kelowna. We are glad you enjoyed our amenities and we would love to welcome you back during your next visit to Kelowna.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

It was awesome

Posted Oct 20, 2016
Location: Shopping Very close to many store and main road. So you can approach many place easily.
It was great hotel in our travel kelowna. Very clean room and freindly staff. I totally recommend this hotel.
Comment from Hotel Management
Oct 21, 2016 by Lee, Hotel Management
Thank you for the comments regarding your most recent stay at the Comfort Suites in Kelowna. We are very glad you enjoyed the hotel and all of our complimentary amenities. Our staff pride themselves on being the friendliest and most welcoming in the city. We look forward to accommodating you next time you visit our beautiful city.
3 out of 5
by A verified traveler

Posted Oct 10, 2016
Cons: Put us on ground floor, closest room to the elevator, even after we told them we were running a marathon the next morning. Super noisy. Awful sleep.
Room was fine and was clean. The toiletries provided (shampoo, conditioner etc) were absolute junk.
Comment from Hotel Management
Oct 12, 2016 by Lee, Hotel Management
Thanks for the comments regarding your most recent stay. The hotel was running at 100% occupancy over the weekend making it very difficult to honor all requests for special room assignment. We absolutely try to go above and beyond with all guest requests, so I'm positive we tried our best. We hope you placed well in the Marathon, and please think of us next time you are travelling through our beautiful city.