A scary ride or an empty stomach
Posted Jun 29, 2016 on Hotels
I realize that the kitchens and restaurants of hotels and resorts have to close at some time, but feel that there is an obligation to be clear as to when that time is.
Checked in by 20.10 after negotiating the dangerous road-works on the highway, and was told that 'we just had time to get to the restaurant for food, as the kitchen stops taking orders at 21.00'. Got to the restaurant at 20.25, only to be told by the waitress that she 'thought the kitchen had closed'. We told her of the closing time we had been advised of, but, although she went and spoke with the kitchen, they were insistent that they could not serve us.
The discussion that followed advised us that 21.00 is the time the restaurant gives 'to allow customers to finish their drinks, etc.' Apparently, 'the check-in staff get this wrong all of the time' and that we shouldn't have been advised of that time. The waitress, when asked if there were any alternative eateries nearby, said that she 'thought there were a couple of places' to the north but that she 'wasn't sure about their closing times'.
With no other alternative, we were forced to drive into Kelowna to eat, thus negotiating the precarious highway two more times, the return journey being in the dark.