Comfortable, enjoyable stay
Posted Dec 18, 2016
Overall a very pleasant experience. Check in was easy, the suite was spacious and modern, only a few signs of wear here and there. We loved the fact that the wine fridge was stocked with local wine, beer, and bottled water ~ all for a reasonable price. Wish I had read the fine print and brought along swim wear for the hot tub; we had noted the pool was closed in the winter season (as per hotel info on expedia) and had not realized the hot tub was still open. The only hiccup was that the $10 breakfast credit was not issued to us at check in, and we had to inquire about it in the morning; had we not done so we would have missed out on the credit. Having said that, when we did inquire about it the guest services manager was apologetic and offered us a further $5 credit. The breakfast itself was lovely, the server was pleasant, though busy - she was the only server, which meant that although our food came quickly, our coffee was not refilled and our bill took longer than expected. More a staffing issue than a server issue, and nothing major, but worth noting. We also appreciated the secure (and warm!) underground parking.