Ratings based on 659 Verified Reviews

4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and great location - bad front staff

Posted Jul 17, 2017
Pros: room is clean and nice. great location
Cons: training of front staff
Location: beach is right there
excellent hotel for cleanliness and location. Front staff is terrible customer service and have no idea how to problem solve. But the bell man Chester made the whole trip. he is fantastic and highly recommend keeping him around and asking him any questions as he never has no as answer. he is trying to make your stay as happy as possible.
Comment from Hotel Management
Jul 18, 2017 by Debra Hupp Guest & Owner Relations Manager, Hotel Management
Thank you for responding to the Expedia guest review. I will certainly let Chester know of your compliment and I know he will be excited that he made such an impact on your time at Watermark Beach Resort. Debra
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Great locale and restaurant

Posted Jul 16, 2017
Perfect location on beach, fabulous restaurant without hotel restaurant prices and very comfortable beds
Comment from Hotel Management
Jul 17, 2017 by Debra Hupp Guest & Owner Relations Manager, Hotel Management
Thank you for responding to Expedia with your review. We appreciate your staying with us and your 5 star rating. Debra
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary- AB

Nice & very clean hotel, close to everything

Posted Jul 9, 2017
This is my first time experience in Osoyoos & the Water Mark beach resort. We really love it, we already tell all my friends & my clients about this place. We'll be back & stay @ Water Mark Resort
Comment from Hotel Management
Jul 15, 2017 by Debra Hupp Guest & Owner Relations Manager, Hotel Management
What beautiful photos where everyone can see our little piece of paradise! Thank you for taking the time to review us on Expedia and we look forward to your return very soon. Debra
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Great spot for family vacation. Close to everything and easy to park. Access to beach from patio. Very good overall experience and will visit again next year.
Comment from Hotel Management
Jul 7, 2017 by Debra Hupp Guest & Owner Relations Manager, Hotel Management
Thank you for your positive comments and we look forward to your return visit next year! Debra
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Perfect location.

Posted Jun 27, 2017
Right on the beach and close to all shops and restaurants. Staff is amazing.
Comment from Hotel Management
Jul 1, 2017 by Debra Hupp Guest & Owner Relations Manager, Hotel Management
Thank you for your kind remark about our staff and giving us the highest marks on Expedia. We certainly hope that you will be back very soon to enjoy our beach and fabulous views. Debra
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel but noisy on the street side

Posted Jun 25, 2017
Pros: Close proximity to a lot of downtown stores and other restaurants
Cons: More pool side service.
Location: Shops, restaurants, wineries.
Overall it was a good experience. However we were very disappointed with the dining experience at the hotels restaurant. My husbands meal came out and mine arrived at least 10 minutes later. Dissapointing as it was my husbands birthday dinner🙁
Comment from Hotel Management
Jul 1, 2017 by Debra Hupp Guest & Owner Relations Manager, Hotel Management
Thank you for choosing Watermark Beach Resort. We strive for excellence and we are improving our Restaurant service. The Executive Chef has launched a new menu and we do have more pool side service. We would be pleased to see you again very soon. Debra
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal, qc

Nice location

Posted Jun 24, 2017
Nice place to relax by the lake, easy walk to good restaurant, grocery store, liquor store. Lots of vineyards at a short drive.
Comment from Hotel Management
Jul 1, 2017 by Debra Hupp Guest & Owner Relations Manager, Hotel Management
We appreciate your comments on Expedia. You have mentioned the reasons why we have so many returning guests. Watermark Is right in the heart of Osoyoos! We hope to see you again very soon. Debra
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 6, 2017
Had a very pleasant stay. The room was beautiful, and the view was even better.
Comment from Hotel Management
Jun 13, 2017 by Debra Hupp Guest and Owner Relations Manager, Hotel Management
Thank you for your 5 star rating and we thank you for your fantastic comments! Debra
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 30, 2017
Pros: The pool, waterslide.
Location: Convenient location. Close to coffe shops, grocery store, etc.
Really nice hotel, close to the lake and the lake promenade. Gorgeous view of the mountain across Osoyoos lake. A few minutes walk to everything.
Comment from Hotel Management
Jun 19, 2017 by Debra Guest & Owner Relations Manager, Hotel Management
Thank you for your 5 - star rating and we look forward to seeing you again very soon. Debra
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Nice hotel, family friendly

Posted May 28, 2017
We stayed at this resort with our entire family...age range was 6 months old to 86 years old. Rooms were great...as a group we rented a one-bedroom, a 2-bedroom and a town house (which has its own BBQ). If you are going as a large group, I would recommend asking for rooms close together otherwise it's a lot of walking!! There's a BBQ area near the pool (enclosed with a few tables to sit at) if you don't have a townhouse. Pool has a lot of chlorine so bring goggles if your eyes are sensitive to it. AG foods is right next to the hotel (behind the townhouses) and there's a BC Liquor Store in that same plaza - better prices than the Owl Pub across the main entrance of the hotel. Roberto's Gelato on the Main Road next to the fitness centre has great gelato.
Comment from Hotel Management
Jun 13, 2017 by Debra Hupp Guest and Owner Relations Manager, Hotel Management
Thank you for the detailed review and 5 star rating! We are delighted that you enjoyed your Suite and had room for your group. We hope that you will come back again next season. Debra