Ratings based on 390 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Stay in other hotelPosted Dec 26, 2016 on Hotels
This hotel is old. The staff did an effort on service but overall this kind of hotel based on their price should have higher standards.
for Everyoneby A verified traveler
Posted Nov 21, 2016
The staff were on the ball and they even offered to escort me to my room after I checked-in.
for Everyoneby A verified traveler from Texas
Nice place, might stay again.Posted Nov 9, 2016 on Orbitz
Location: Kokusai Dori has everything for shoppers; a variety of mom and pop (more cozy) restaurants as well as those for westerners. Try Okinawan soba! Mmmmmm!
The room @ Crowne Plaza was a good size for two adults compared to the size of my sister's hotel. We were on the 8th floor and with three elevators, rarely waited long. The male front desk clerks were very friendly and accommodating except for one of the young ones. There were women front desk clerks but one was not very friendly, rarely smiled and seemed strained to assist. I speak some Japanese so my communication skills were understood for the most part. The breakfast buffet was excellent as were the servers. One of my favorite side dishes was the Okinawan soba! The servers in the onsite Japanese restaurant were more aloof. We were extremely disappointed that the spa was for men only. What's up with that? The pool was closed (closes in October). No gym but we walked a lot since Kokusai Dori was so close. Taxis were always readily available anytime we wanted to leave the hotel for trips to other areas. Don't get too much yen at US airports, better exchange rates at Haneda airport and local exchange establishments including Crowne Plaza! Lengthy review but hope it helps.
for Everyoneby A verified traveler
Convenient location, spacious bathroomPosted Oct 5, 2016
Convenient location, spacious bathroom compare to conventional Japanese hotels
for Everyoneby A verified traveler from NYC
A clean and quiet hotelPosted Aug 19, 2016 on Orbitz
We had a very nice experience at the Harborview. It's in a quiet neighborhood, which is a plus, but it's also little tricky to find. The room we had was clean and relatively large, especially for 2 adults and 2 kids. The hotel is maybe a 10 walk to the monorail (Tsubogawa station) and to the shopping mall (Ryubo Department Store which is at one end of Kokusai Dori). I had originally picked this hotel because of the pool, which we ended up using only once. FYI, It's an outdoor pool that isn't very deep, so the water was like bath water when we went in August. Still, a nice treat for the kids after a day of sightseeing.
for Everyoneby A verified traveler from HK
Nice hotelPosted Jul 10, 2016
Stayed for one night only. We got everything well.
by Linda from Hanoi
Perfect choice in Downtown Naha!Posted Jul 4, 2016 on Hotels
This was a couples visit for business purposes. We stayed here around a week during a mid-June Conference visit to Naha. The location was great and also quiet (back from arterial traffic), with standby taxis right in front. Look for the delicious complimentary Okinawan Lime juice and Ice tea in their lobby every afternoon.The 'harborview' is minimal, a small distant glimpse of part of the harbor available main from the bar — well, that's the nam taxi drivers all recognize, so I guess it was a correct decision, though the name does mislead people on the booking websites. Food service is very slow in the bar; if you order sushi, ask for soy and wasabi on the side, or it won't come with it! The buffet breakfast was provided with our room; for other meals, the buffet is also the best option, since an a la carte order would price only a little less. There's a nice private sitting bar-coffeeshop in the lobby that works for business meetings. Complementary English language newspapers are available in the restaurant. Although English language programming (BBC) on the room TV was elusive, the WiFi in this hotel was always strong.
Great experiencePosted May 17, 2016 on Hotels
Hotel staff were very friendly, everything was perfect.
for Familiesby KAREN S.
not as expectedPosted Apr 19, 2016 on Ebookers
The pool was not open as advertised and the room upgrade I paid for was not given to me
for Everyoneby A verified traveler from Seoul
Convenient Hotel for NahaPosted Apr 4, 2016 on Orbitz
Pros: Staff were hospitable and helpful.
Cons: Wait line for breakfast, lack of variety of fresh fruit at breakfast. Lack of complimentary water.
Location: Located a short walk from the Monorail and from one of the central shopping areas.
We stayed for 2 nights and had a good experience at the hotel.