Comment from Hotel Management
Aug 26, 2016 by Double Tree by Hilton Naha , Hotel Management
Thank you very much for your comment. Please accept our sincerest apology for any inconvenience experienced during your visit.
The time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of the world's travellers.
For any inconveniences during your stay, please feel free to call our "care line" which takes care of our guest's any request in one phone call.
We truly hope you could provide us another opportunity to redeem ourselves.
Thank you again.