Ratings based on 1,698 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice setting, aging facility, bad English

Posted May 4, 2017
Pros: Beach, hot bath, setting
Cons: English speaking staff, flexibility towards customers
Location: Set on a small peninsula of volcanic rock, pretty views in all directions
Not five star quality, facility seems to be living of its branding. Staff struggles with international guests and few speak useful English. Little flexibility in accommodating guests requests ("kids birthday cake ordered too late...it's impossible to bring something with a candle spntaneously"). Solid place, but don't get confused by the brand. Beach area is good and so are hot bath and most dining facilities. Funny dinner reservation behavior - when booking dinner almost all is full, while being in the restaurant 50% empty. And hey, paying extra for sea view is a scam, all rooms have sea view.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great View and nice beach

Posted May 2, 2017
Pros: Enjoy to stay there with the nice view, beach.
Cons: more variety for the breakfast will better and waiting to breakfast cannot be avoided.
Location: Great location
In fact hotel is dated and historical but renovated.
Comment from Hotel Management
May 5, 2017 by Manager, Hotel Management
Thank you for choosing and staying with us at ANA Intercontinental Manza Beach Resort and for taking your valuable time to give us feedback. In addition, we are overwhelmed to receive your kind comment that our service was excellent from arrival to departure. Once again, we would like to appreciate you for sharing us your valuable time and looking forward to make your future stay the most enjoyable overall experience at ANA Intercontinental Manza Beach Resort. We would hope to see you once again at Manza Beach Resort Hotel. With warmest regards,
2 out of 5
by A verified traveler from Ottawa

Okay hotel/resort; poor value for money though

Posted Apr 7, 2017
Pros: The staff - they were very helpful and pleasant despite language barrier (we don't speak Japanese).
Cons: I just don't understand why the prices are so high. Perhaps because it's on an island? Very expensive for what you get.
Location: Location is remote. At the tip of a peninsula outside of any real urban area. The scenery is gorgeous. A car is highly recommended.
We stayed here for a quick getaway while visiting our daughter in Seoul. The resort is "okay" by North American standards. Extremely expensive for what you get. We realized how spoiled we are with our many options in North America: Florida, California, the Caribbean, Mexico... all have nicer beach resort hotels for a lot less money. For example: a bowl of tomato vegetable soup at this resort cost over $20 CAD! Maybe we're just not the target market. There were a lot of Japanese guests, most with young children. I can't imagine how they can afford to stay here but... we won't be back. It just wasn't worth it. That said, the staff were extremely pleasant and helpful, despite the fact that we don't speak Japanese and their English was not fluent.
Comment from Hotel Management
Apr 12, 2017 by Hotel staffs , Hotel Management
"Haisai Thank you for choosing and staying with us at ANA Intercontinental Manza Beach Resort and for taking your valuable time to give us feedback. We are truly sorry with your disappointment regarding the prices and cost experience at our hotel during your stay due the peak season. Please do checkout our Facebook and Twitter pages for promos and discount deals that you might be interested in. Please call us if there is anything we can help you with. Once again, we would like to appreciate you for sharing us your valuable time and looking forward to make your future stay the most enjoyable overall experience at ANA Intercontinental Manza Beach Resort. With warmest regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with it's own beach and water park.

Posted Mar 29, 2017
Nice hotel with it's own beach and water park, and it's close to Manzamou
Comment from Hotel Management
Apr 10, 2017 by Hotel staffs , Hotel Management
Haisai!" Thank you for choosing and staying with us at ANA Intercontinental Manza Beach Resort and for taking your valuable time to give us feedback. Thank you for sharing a detailed and candid review about your stay at our hotel. Once again, we would like to appreciate you for sharing us your valuable time and looking forward to make your future stay the most enjoyable overall experience at ANA Intercontinental Manza Beach Resort. With warmest regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Stunning ocean view !

Posted Jan 30, 2017
Pros: very stunning hotel!
Location: Lawson store just around the corner of route 58
Stunning ocean view, roomy, capsule elevator, relaxing lobby
Comment from Hotel Management
Feb 2, 2017 by HotelStaff, Hotel Management
Thank you for choosing and staying with us at ANA Intercontinental Manza Beach Resort and for taking your valuable time to give us feedback. In addition, we are overwhelmed to receive your kind comment that our service was excellent from arrival to departure. Once again, we would like to appreciate you for sharing us your valuable time and looking forward to make your future stay the most enjoyable overall experience at ANA Intercontinental Manza Beach Resort. We would hope to see you once again at Manza Beach Resort Hotel. With warmest regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

close to beach, good view

Posted Jan 18, 2017
good view, good service and have air filter ! upgrade our room
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Posted Jan 9, 2017
nice hotel aside of Manza Beach, easy access to Nago village and nearby restaurant. White n aqua color combination of deco shows definite relaxing feel.
Comment from Hotel Management
Jan 18, 2017 by HotelStaff, Hotel Management
Thank you for choosing and staying with us at ANA Intercontinental Manza Beach Resort and for taking your valuable time to give us feedback. In addition, we are overwhelmed to receive your kind comment that our service was excellent from arrival to departure. Once again, we would like to appreciate you for sharing us your valuable time and looking forward to make your future stay the most enjoyable overall experience at ANA Intercontinental Manza Beach Resort. We would hope to see you once again at Manza Beach Resort Hotel. With warmest regards,
5 out of 5
by A verified traveler

Amazing hotel

Posted Jan 2, 2017 on Hotels
We love ANA Intercontinental. We went there three times. Love it more and more. Facility is not luxurious but good enough to be comfortable. It is natural beauty surrounding this hotel that makes this place unique. Hope they have better coffee. But will go back again when we go to Okinawa!
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you for choosing and staying with us at ANA Intercontinental Manza Beach Resort and for taking your valuable time to give us feedback. In addition, we are overwhelmed to receive your kind comment that our service was excellent from arrival to departure. Once again, we would like to appreciate you for sharing us your valuable time and looking forward to make your future stay the most enjoyable overall experience at ANA Intercontinental Manza Beach Resort. We would hope to see you once again at Manza Beach Resort Hotel. With warmest regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Probably the best view in Okinawa

Posted Dec 28, 2016
The view is excellent, literally 270 degree sea view; and we could just step to the beach within 3 mins. The hotel is located at a isolated location, so we could get a totally private vacation space Only thing I don't like is that the hotel only offers two (or more) bed~if you are a couple, you can only get one bed which is set by two beds aside each other
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Nice hotel with great view

Posted Dec 9, 2016
The view from the ocean room is great. I can see the sky and the blue sea from my bed. The shower gel n shampoo option are aplenty and the balcony is big not some tiny one. the staff are friendly and warm. Check in process is fuss free too.