Indoor pool, 2 outdoor pools
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Reviews of Kanucha Bay Hotels & Villas

4.5 out of 5
Kanucha Bay Hotels & Villas
156-2 Abu, Nago, Okinawa-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 193 out of 393 reviews" "
Rating 8 - Good. 136 out of 393 reviews" "
Rating 6 - Okay. 36 out of 393 reviews" "
Rating 4 - Poor. 23 out of 393 reviews" "
Rating 2 - Terrible. 5 out of 393 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023

10/10 Excellent

cynthia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love all the facilities and activities available. Breakfast is super good. Good value for the price. Will definitely come stay with Kanucha Resort again.
Stayed 14 nights in Jun 2023
Response from カヌチャベイホテル＆ヴィラズ くちこみ担当 on Sep 14, 2023
This time, thank you for staying at our hotel from some hotels.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Lori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful and we all enjoyed the Stardust Fantasia lights. Dinner at the Okinawan restaurant and the buffet breakfast were delicious. Getting around was easy by trolley or walking.

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Room was clean. You can request a "no room cleaning" day. They still give you new towels by hanging them on your door, and they will take any trash bags you place outside your door.
Stayed 4 nights in Nov 2022

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a stove in the room, didn't work. Resort wanted us to use the microwave in the lobby. Not near our room. Overall, the stay was fantastic and staff is amazing
Stayed 3 nights in Oct 2022

8/10 Good

Emilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Direct bus from the airport to the hotel.
Stayed 3 nights in May 2022

8/10 Good

Verified traveler

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall okay stay. The rooms were great and comfortable for a family of 4. The beds were comfort, the AC was great, and the room was spacious enough to comfortably accommodate 4 of us. The view from the room was amazing! We were disappointed with the on site restaurant options. We ended up choosing a yakiniku style restaurant for dinner our first night and fought off bugs the entire time as it’s outdoor dining. The bugs were even in the food buffet server. The poolside bar was trash, don’t even bother spending money there. We grabbed drinks from the small convenience store on site and were told we could not drink them at the pool. So we walked to the poolside bar and couldn’t help but laugh at the drink options. $7 for a small Orion or some orange juice based cocktail served in paper cups. Garbage lol. I don’t think we’ll be back in the future. Lol.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxing stay, with many activities to do, that were COVID safe.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Not recommended if you’re not native Japanese. Extremely rigid Japanese attitude. Most services like spa is only available to golfers (I am not, so they kicked me out). Nobody speaks a word of English. The facilities and rooms are run down and not anywhere close to high quality. Just the usual unfriendly Japanese hospitality for foreigners who prefer quality and friendliness instead of consistency
Stayed 3 nights in Mar 2021

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best stay in my life
best service and amenities and cleaness. most importantly the best view. you need to rent a cart to see around. this resort is huge and beautiful all around. there are golf course around the resort. I saw two swimming pools. not many people at this moment beof covid so it is best time to enjoy amazing beach view in quiet night and morning. just amazing amazing amazing.
Stayed 1 night in Feb 2021

10/10 Excellent

donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect!
Stayed 2 nights in Jul 2020

10/10 Excellent

Santana, Orlando, FL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service all around and a great view from the room.
Stayed 2 nights in Jun 2020

10/10 Excellent

EricChan, Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are professional and polite. The whole villa area is gorgeous and well organized. Room is a little bit old, but very clean and tidy. It’s a great experience there.
Stayed 2 nights in Feb 2020

4/10 Poor

Kristina, Okinawa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was a beautiful property, but was not advertised that all activities were closed. The only pool open was at an additional cost, nearly ¥4,000 for our family of three.
Stayed 2 nights in Feb 2020

8/10 Good

LS, Japan

Traveled with family and small children
Liked: Staff & service, amenities
Property was awesome!!! The actual beach part of the resort could use some work.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not up to par with price charged.
The price we paid for the big room wasn't up to the quality we received. Transportation to/from lobby and restaurants were difficult. The Japanese restaurant was particularly expensive and barely edible. Real disappointment.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Loh

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
It is nice hotel, the room is big and clean.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room Friendly staffs Many activities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious location for family holidays, golf, and other summer activities. Plenty of rooms therefore availability very good. Rooms are old fashioned and Japanese + western style bathroom not so convenient. There was no variety for breakfast menu. Transportation within the resort by bus or self-driven carts. Golf course is reasonable for medium level players.
Stayed 1 night in Feb 2019

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big resort to stay but not convenient location
Stayed 1 night in Jan 2019

8/10 Good

Seiya

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Julia

Great hotel, steep prices
It is a very nice hotel, ALOT to do. Great for a. Family. My only complaint is the price, not to stay at the hotel but everything involved inc: food, activities, etc.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best views in Okinawa
Went for the upgraded room, worth every penny. Our son LOVED the private Jacuzzi tub, room was awesome, view was breathtaking and never got old.
Stayed 2 nights in May 2018

10/10 Excellent

R, Okinawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little getaway
Great place to stay and very scenic views. On the east side of the island so gorgeous sunrise. Hope restaurant was 5 stars! Free breakfast buffet was very good as well. Overall a perfect place to stay. Only complaint is I wish the gold carts were faster.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing and memorable. Will be back againbim sure.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service
nice resort... starting to deteriorate
breakfast was fantastic... hot tub on the balcony was great... other than that, the pictures aren't too accurate. the rooms aren't as nice as they look. the beds are japanese beds, very hard.

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Very polite service but mostly Japanese speaking. Hotel was a bit far out from amenities, but perfect if you want to get away from it all. Amazing view of the sea from room!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanucha Hotel
The hotel is very big with nice breakfast served. Staff is friendly. Although it's far from the city, I would highly recommend this hotel.

8/10 Good

Szu Eng, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Best stay ever!!

10/10 Excellent

Eunsil, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation ever!!
The hotel was really nice.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Oki
It was excellent except for the ants!

10/10 Excellent

P&C, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okinawa Long Weekend
We traveled at short notice -- flights, accommodation, car were all booked 12 hours before travel. We didnt know what to expect, but the Expedia reviews helped us choose where to stay. We were happy with the choice. It was a very realxing, self-contained resort with great facilities and a variety of dining options. The rooms are large and well-designed. The golf course was very good.

10/10 Excellent

Charlie, Okinawa Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
My expectations of this place were pretty high considering what I was told from the people I knew who had been. But I thoroughly was impressed from beginning to end. We got upgraded rooms to Begin and it was amazing. I wanted to stay in the room the entire time. The weather during my trip wasn't all so great but the resort is gorgeous. From the secluded entrance to the lobby and the private beach the resort has. We went to dinner at le Palme d'Or and it was great. The service was outstanding and I would highly recommend anyone stay here if they had the opportunity. You should rent a golf cart and remember to bring your bathing suits. I would say this. It's a bit expensive but it is completely Worth every penny!

10/10 Excellent

J.B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get away for couples to enjoy each other
From the time you walk in to the time you leave, you are catered to by their gracious employees. There was a language barrier, but we are in their country. We enjoyed the food, though on the pricy side. Our stay came with breakfast which easily saves you $50 each day. Dinner for two was any where between $60-$100. We went during their starlight season. When the sun went down, the resort lit up like a Christmas tree. The only down I can see for this resort, but is the same for most resorts, is that they charge for EVERYTHING! My wife and I were there celebrating our 20th anniversary so we didn't do much. It was in January so most of the water play events were off. I would come here again with the wife, but I cannot say I would do it with children. You will spend an arm and a leg keeping them occupied.

10/10 Excellent

??

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すごくよかったです！
Stayed 1 night in Apr 2024
Response from カヌチャベイホテル＆ヴィラズ くちこみ担当 on Apr 24, 2024
先日はご宿泊頂き誠にありがとうございました。今後とも多くのお客様に感動と満足を与えられるようスタッフ一同精進して参ります。お客様のまたのご利用心からお待ち申し上げます。ホテル支配人

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities
ゴルフも楽しめ景色も最高でした 大浴場にはサウナもありのんびりできました
Stayed 3 nights in Apr 2024
Response from カヌチャベイホテル＆ヴィラズ くちこみ担当 on Apr 24, 2024
Fumiko 様この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。次回ご来館いただけた際には更なるおもてなしをご提供できますよう従業員一同、精進して参ります。ホテル支配人

4/10 Poor

??

Traveled with family
Disliked: Staff & service, amenities
２泊してゴルフだったのですが ゴルフ場とホテルとの連携が全く出来てなく チェックインの際「明日は何処かにお出かけになりますか?」と言われる始末でした またチェックインの際の施設全体の説明がほぼなく残念でした 対応の方にすごく偏りがあると思います ゴルフバッグ送る際も配送のデスクに行けばフロントに言ってきて下さいとなぜフロントに申し出しないと行けないのかなと思いましたが チェックアウト時の対応は申し分なかったです（スタッフ○藤さん） 夕食で予約いれるも満席で付近に飲食店何もなく名護まで車の走らせることになりました 朝食は申し分なく 神着は凄く良かったです
Stayed 1 night in Mar 2024
Response from カヌチャベイホテル＆ヴィラズ くちこみ担当 on Apr 9, 2024
この度は数ある施設の中から当ホテルへご宿泊頂き、誠にありがとうございました。 ご指摘くださいましたスタッフ間の連携不足・チェックイン時の施設案合不足等、大変申し訳ございませんでした。スムーズなご案内が出来るよう連携方法の見直しとスタッフへの再教育を行い、ご宿泊頂くお客様が快適にお過ごし頂けるよう取り組んで参りたいと思います。 チェックアウト時の対応につきまして、お褒めのお言葉、大変うれしく存じます。対応致しましたスタッフへは直接お客様からの声をお伝え致しました。また、沖縄にお越しの際にはカヌチャリゾートへお帰り頂けいるようスタッフ一同心よりお待ち致しております。ホテル支配人

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Seokho

Stayed 3 nights in Jan 2024