Ratings based on 2,830 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
42% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Good hotel for the money

Posted Dec 1, 2016
Staff very accommodating and friendly would recommend
Comment from Hotel Management
Dec 1, 2016 by Roz, Hotel Management
Thank you so much for your review on your recent (and ongoing) visits to the Biltmore Hotel OKC! I'll be sure to pass along your praises to our team, and we hope to continue welcoming you back!
5 out of 5
by A verified traveler from US

Very nice close to the airport

Posted Nov 15, 2016
Clean room, friendly staff. Stayed there the night I flew in from AIT. Great nights sleep. Highly recommend. Good price!
Comment from Hotel Management
Nov 16, 2016 by Roz, Hotel Management
Thank you for your comment and we are pleased you enjoyed your stay with us. I will share your experience with my team. Looking forward to welcoming you again soon in Oklahoma City, OK.
3 out of 5
by A verified traveler

Posted Nov 14, 2016
Pros: Hotel was reasonable price for the location. Different eateries around and easy access to highway.
Cons: Hotel could do a bit better with the appearance of the inside. Every TV had poor connection.lamp shades were dingy. Hotel had a stingy smell. Overall was reasonable.
Comment from Hotel Management
Nov 16, 2016 by Roz, Hotel Management
Thank you for providing your review on your recent experience at the Biltmore Hotel OKC. I'm very sorry for the issues you encountered and the perceived casualness of our response and recovery. I will share your experience and comments with our management team, so that all these issues - from cleanliness to our response and recovery - can be addressed and improved. Your feedback is important, and I am thankful you afforded us the opportunity to know of where improvement is needed. If the opportunity would present itself, we would love you to have you back and provide a truly memorable experience for you and your family.
4 out of 5
by A verified traveler from Oklahoma City Oklahoma

Excellent hotel with indoor heated swimming pool

Posted Nov 12, 2016
I really enjoyed my stay I had an indoor heated pool a beautiful woman a nice breakfast and it's been many years since I have treated myself in such a fashion. They almost made my dream come true LOL
Comment from Hotel Management
Nov 13, 2016 by Roz, Hotel Management
Thank you for your review on your recent visit to the Biltmore Hotel OKC. We're so happy you had the opportunity to take in many of our amenities - from our art collection, Executive Lounge, and breathtaking views of Oklahoma City. We strive to create memorable experiences for our guests, and we hope your expectations were exceeded. If your travels bring you back to Oklahoma City, we hope you afford us the opportunity to welcome you back. Sincerely, Rose Martinez Sales & Revenue Mgr Biltmore Hotel OKC
3 out of 5
by A verified traveler from Ruedesheim

Altes Hotel in OKC

Posted Nov 6, 2016
Pros: Preis und Lage
Es ist einfach und preiswert und für unseren Reisezweck gut gelegen. Die Bäder sind alt, die Handtücher abgenutzt und sollten erneuert werden. Sauberkeit war in Ordnung. Die Schlösser funktionierten nur manchmal, was an den Batterien lag.
Comment from Hotel Management
Nov 11, 2016 by Roz, Hotel Management
Thank you for your comment and we are pleased you enjoyed your stay with us. I will share your experience with my team. Looking forward to welcoming you again soon in Oklahoma City, OK.
3 out of 5
by A verified traveler from US

Okc Biltmore

Posted Nov 3, 2016
Back in the day this hotel must have been the Ritz of okc. For how old it is it has been kept up. For the price it can't be beat in this city
Comment from Hotel Management
Nov 5, 2016 by Roz, Hotel Management
Thank you so much for your positive response!! Positive responses like these are what keep us going and we will be sharing this with the team! Thanks again for staying with us and we look forward to seeing you again in the future!!
2 out of 5
by A verified traveler

Sketchy people and sketchy area

Posted Oct 17, 2016
I wouldnt take my kids here. Its kinda in a rough area. Seen several Prostitutes and there was a stabbing in the parking lot when i was there. Very sketchy people in the area. AC in the room didnt not work. It was hot all night.
Comment from Hotel Management
Nov 21, 2016 by Roz, Hotel Management
Thank you for choosing Biltmore Hotel as your choice of hotels. We do apologize for any short comings, and appreciate the feedback. As far as our housekeeping staff they have to clean the suites, by excusing her she is not doing what she is expected, if brought to our attention immediately we could have resolved the issue for you. They are on a standard rotation when it comes to cleaning the rooms. We do hope you will give us an opportunity to service you again and show that our hotel does stand for our excellent service that all our hotel employees strive to provide to all our guests.
1 out of 5
by A verified traveler

There were prostitutes being picked up everywhere.

Posted Oct 16, 2016
There were weird noises down the halls. It was horrible we checked out an hour after we checked in. Don't go to the biltmore.
Comment from Hotel Management
Oct 23, 2016 by Roz, Hotel Management
Thank you for taking the time to provide us with feedback from your recent visit to the Biltmore Hotel OKC. We're sorry for the condition of the rooms provided seem to have an odor of smoke, and appreciate your comments as they allow us to pin-point our efforts and maintenance. Being in the hospitality business for 10 years, Ive catered to all people and steer away from profiling but certainly understand Safety is very important in our line of business. So thank you for the the feedback. Here at the Biltmore Hotel OKC we have a wonderful staff of on-site Security. If given the opportunity, we would love to welcome you back to our hotel.
3 out of 5
by A verified traveler from okkahoma cty ok

I would pefer a room by parkin lot w 2 doors

Posted Oct 15, 2016
Great price but police are there to often makes it u uncomfortable being close to major places ï:
Comment from Hotel Management
Oct 25, 2016 by Roz, Hotel Management
Thank you so much for your positive response!! Positive responses like these are what keep us going and we will be sharing this with the team! Thanks again for staying with us and we look forward to seeing you again in the future!!
1 out of 5
by A verified traveler from dallas

Would not stay again

Posted Oct 14, 2016
Cluttered concierge area and very disorganized desktop. Understaffed. Dirty hallways. Toilet running when I walked in my room. No iron in room. Furniture askew. I did not get the impression that anyone on staff performed to any level of excellence or professionalism.
Comment from Hotel Management
Oct 23, 2016 by Roz, Hotel Management
Thank you for choosing Biltmore Hotel as your choice of hotels. We do apologize for any short comings, and appreciate the feedback. As far as our housekeeping staff they have to clean the suites, by excusing her she is not doing what she is expected, if brought to our attention immediately we could have resolved the issue for you. They are on a standard rotation when it comes to cleaning the rooms. We do hope you will give us an opportunity to service you again and show that our hotel does stand for our excellent service that all our hotel employees strive to provide to all our guests.