we got to the Biltmore and had requested online non smoking. we were put in a room that was full of smoke smell coming from the vents. My son asthma starting acting up and there was a bar across from our door by the pool. I manager to change rooms. We changed rooms the drunks started knocking on our door around 1 in the morning and someone was tapping on our window though out the night. We left at 7 or 8 in the morning exhausted and driving 8 more hours that we were did not even eat Breakfast there. Their is so much drunks drugs and we saw a prostitute come out of two different apartments. I will not trust Expedia again to book thru them
Comment from Hotel Management
Mar 19, 2017 by Roz, Hotel Management
Thank you for providing your review on your recent experience at the Biltmore Hotel OKC. I'm very sorry for the issues you encountered and the perceived casualness of our response and recovery. I will share your experience and comments with our management team, so that all these issues - from cleanliness to our response and recovery - can be addressed and improved. Your feedback is important, and I am thankful you offered us the opportunity to know of where improvement is needed. If the opportunity would present itself, we would love you to have you back and provide a truly memorable experience for you and your family.