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Reviews of Sonesta Simply Suites Oklahoma City Airport

2.5 out of 5
Sonesta Simply Suites Oklahoma City Airport
4400 W River Park Dr, Oklahoma City, OK

Reviews

8.2

Very Good

Rating 10 - Excellent. 169 out of 360 reviews" "
Rating 8 - Good. 99 out of 360 reviews" "
Rating 6 - Okay. 45 out of 360 reviews" "
Rating 4 - Poor. 18 out of 360 reviews" "
Rating 2 - Terrible. 29 out of 360 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven, Bella Vista

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room.
Stayed 2 nights in Apr 2024
Response from BA on Apr 22, 2024
thank you

4/10 Poor

Devin

Stayed 5 nights in Apr 2024
Response from BA on Apr 22, 2024
We apologize for any inconvenience, please let us know if we can do anything to make up for your inconvenience.

2/10 Terrible

Victor

Traveled with group
I wasnt anbke to stay their because of my payment method i still havent recirved my god damn refund either
Stayed 4 nights in Mar 2024
Response from BA on Apr 10, 2024
Sorry that you couldn't stay with us!

4/10 Poor

Casey Tel

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The parking spots are small. My room was clean and plenty of hot water. The staff was very nice. The hall floors had odd bumps and dips in it. Not a bad place to stay for the price.
Stayed 14 nights in Mar 2024
Response from BA on Apr 4, 2024
Sorry for the inconvenience

10/10 Excellent

Petra

Business traveler
The desk clerk was so nice and friendly, always enjoy my stay more when it begins this way!
Stayed 1 night in Mar 2024
Response from BA on Mar 25, 2024
Thank You

8/10 Good

Destiny

Business traveler
Liked: Staff & service
You have to pay for parking daily. $5 a day
Stayed 6 nights in Mar 2024
Response from BA on Mar 18, 2024
Thank You

10/10 Excellent

Gregory

Stayed 4 nights in Feb 2024
Response from BA on Mar 25, 2024
Thank You

6/10 Okay

jana, tulsa

Stayed 3 nights in Feb 2024
Response from BA on Mar 27, 2024
Thank You for staying with us, we apologize for any inconvenience!

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities
No WiFi entire stay
Stayed 4 nights in Jan 2024
Response from BA on Jan 29, 2024
Sorry for the inconvenience

2/10 Terrible

Destini

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The room was dirty upon arrival and the staff didn’t seem to care
Stayed 1 night in Dec 2023
Response from BA on Jan 29, 2024
I really apologize for the inconvenience

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Quiet & Clean
Very quiet and very clean, exactly what we needed. Sometimes you just want a clean and quiet place to rest and this fit the bill. Its located on Meridian close to dozens of restaurants and several within walking distance. Nice little sundries area if you need a late night snack or forgot your toothpaste.
Stayed 3 nights in Dec 2023
Response from BA on Dec 14, 2023
Thank You

10/10 Excellent

kim

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place
Staff were very kind to myself and my dog
Stayed 5 nights in Nov 2023
Response from BA on Nov 20, 2023
Thank Youj

6/10 Okay

jana, tulsa

Disliked: Staff & service, amenities, property conditions & facilities
Convenient for where I was needing to be daily but it needs updating and parking fee is not necessary at all! Just an add on to make money. My previous stay was better, extra Kleenex, toilet paper etc but now you’ve got to ask for extra items I guess. Dishwasher was nasty and smelled awful inside. It’s bare bones so I’ll go back to where I was staying previously on my OKC visits.
Stayed 3 nights in Nov 2023
Response from BA on Nov 15, 2023
I so sorry for the inconvenience, please call the hotel to discuss your concern's. Thank you

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from BA on Nov 6, 2023
Thank You

2/10 Terrible

RJ

Stayed 1 night in Nov 2023
Response from BA on Nov 27, 2023
Sorry, I do not see your reservation- You did not stay with us

6/10 Okay

Edgar

Stayed 1 night in Nov 2023
Response from BA on Nov 6, 2023
Thank You

10/10 Excellent

Sharon

Liked: Amenities
I loved that the room was laid out well, had a full kitchen and free laundry.
Stayed 1 night in Oct 2023
Response from JM / Front desk on Oct 29, 2023
Thank you for making Sonesta OKC your home while you were in town....Have safe travels and we look forward to seeing you again soon !!

10/10 Excellent

JOSHUA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from JM / Front desk on Oct 29, 2023
Thank you for calling The Sonesta OKC your home while you were in tow, Have safe Travels and we look forward to seeing you again soon !!

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly place to stay!!! Was outstanding!!!!!! Would definitely stay again!!
Stayed 2 nights in Oct 2023
Response from BA on Oct 16, 2023
Thank You

8/10 Good

Reina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk representative was professional and always available. My room was very big and well priced.
Stayed 2 nights in Oct 2023
Response from BA on Oct 16, 2023
Thank You

10/10 Excellent

Rebecca

Response from JM / Front desk on Oct 15, 2023
Thank you for making The Sonesta Suites OKC Airport your home away from home. We look forward to seeing you again soon,

10/10 Excellent

Markisha

Stayed 1 night in Sep 2023
Response from BA on Oct 3, 2023
Thank You

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the state fair.
Stayed 3 nights in Sep 2023
Response from BA on Oct 3, 2023
Thank You

8/10 Good

Dina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ran out of toilet paper. Had to reuse towels. The maid never came to our room. However, the hotel was so quiet!. Loved that!
Stayed 3 nights in Aug 2023
Response from BA on Aug 29, 2023
Sorry for the inconvenience, I appreciate your feed backs, we will retrain out staff

10/10 Excellent

Helen

Stayed 1 night in Jul 2023
Response from BA on Aug 4, 2023
Thank You

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
guests banging doors… smell of pot in the hall
Stayed 1 night in Jul 2023
Response from BA on Aug 4, 2023
Thank You, sorry for the inconvenience!

2/10 Terrible

Michelle

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place if you want bugs, test your gag reflex
Run! You’d have a better stay in your car! I had to scramble to find another hotel in the area, as I couldn’t stay there! The smell alone was gagging me, and the room was old and dirty. I found a room with another hotel, but they couldn’t get me in until the next day. I decided to stay here for the night and to check out in the morning. Luckily, I was leaving as the hotel only left me a smiget of toilet paper for my booked four days. However this plan was ruined as I began getting ready for bed, I found a roach on it. I quickly decided to leave. After finding another hotel for the night, I packed up and left immediately. This was after driving for seven hours! Now, the hotel refuses to reimburse my money for my what was, a four night stay. Apparently, the management doesn’t walk around the hotel or these issues wouldn’t have happened. This hotel is dirty, smells awful and has a bug problem.
Stayed 4 nights in Jun 2023
Response from BA on Jul 5, 2023
Michelle, Thank You for staying with us. I see you stayed with us 4 nights? May be a different hotel?Thank You

10/10 Excellent

John

Nice place,congenial people
Stayed 2 nights in Jun 2023
Response from BA on Jul 5, 2023
Thank You

6/10 Okay

Christopher

Stayed 4 nights in Jun 2023
Response from BA on Jun 28, 2023
Thank you

10/10 Excellent

Josh

Stayed 2 nights in Jun 2023
Response from BA on Jun 16, 2023
Thank You very much for your great review. we are glad you enjoyed staying with us.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from BA on Jun 13, 2023
Thank You

6/10 Okay

Kevin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Hit or Miss
We have stayed here several times but this particular room smelled bad, the floors were sticky and gross, and the toilet would never stop running.
Stayed 3 nights in Jun 2023
Response from BA on Jun 13, 2023
So sorry for the inconvenience, please call the hotel so I can resolve your concerns.

10/10 Excellent

Nathan

Stayed 2 nights in Jun 2023
Response from BA on Jun 13, 2023
Thank You

2/10 Terrible

Cortney

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY AT THIS HOTEL MAJOR FRAUDULENT ACTIVITY THEY TAKE MONEY FROM YOUR CARD THEY NEVER WILL RELESE THE DEPOSIT BACK , ON OUR FIRST NIGHT WE SAW A ROACH CRAWLING IN THE BATHROOM, needs major work and the bathrooms are so filthy and dirty tiles coming up off the floor front desk lady is rude and unprofessional I advice you to take your money elsewhere these ppl are thiefs this has happen to me twice at this hotel only benefit is the kitchen other then that this hotel is nasty and dirty DONT STAY HERE!!!
Response from BA on Jun 13, 2023
So sorry for the inconvenience, please call the hotel to resolve your concerns!

8/10 Good

Janet L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An adequate stay.
It was fine...there were mostly small things that should be considered: having enough coffee pods for the # of nights I'm staying; the two curtain wands clack together each time the AC starts - so I tied them together with a length of paper towel. The person upstairs paced back and forth every evening - I thought the ceiling would give way (not much you could do about it - but maybe larger men should be on the first floor. Maybe the hotels.com listing could be clearer about our supplying our own food at breakfast. Otherwise, things were fine and the woman at the desk while not effervescent, was friendly.
Stayed 5 nights in May 2023
Response from BA on Jun 7, 2023
Thank You. I appreciate your comments and suggestions.

8/10 Good

brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from BA on May 31, 2023
Thank you

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2023
Response from BA on May 31, 2023
Thank You

2/10 Terrible

Howard

Stayed 2 nights in May 2023
Response from BA on May 15, 2023
Please contact the hotel to discuss your experience, Thank You

10/10 Excellent

Harry, Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy in and out, lots of parking and a good staff. Room was neat and clean, property fairly clean, maybe a little more clean up around the sitting area, but not real bad.
Stayed 3 nights in May 2023
Response from BA on May 13, 2023
Thank You

10/10 Excellent

Courtney

Stayed 1 night in Apr 2023
Response from BA on May 15, 2023
Thank You

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The staff was super helpful.
Stayed 1 night in Apr 2023
Response from BA on Apr 24, 2023
Thank You!

8/10 Good

Jeffery

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my job, safe & secure. Would probably stay again.
Stayed 2 nights in Apr 2023
Response from Joyce on Apr 21, 2023
Jeffery,Thank you for calling The Sonesta Suites your home while in the OKC Area. We look forward to seeing you again soon

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean safe and affordable!
Very quiet clean and comfortable stay. This hotel is located on a popular strip near the airport. Lots of hotels and restaurants up and down Meridian. Chill's next door and a Mexican eatery. Full kitchen. Pots, plans and plates. Beds super comfortable with firm& soft pillows available.No pests or pet hair in room. Really great hot water for showering. This is a no frills extended stay place. No breakfast or body lotion toiletries. Older lady at checkin was very helpful but doesn't smile. Maybe she was having a bad day. She still gave good service. Plenty of parking out front. This hotel could actually be a little more expensive for everything you get. If you're looking for an fancy hotel, there's plenty of newer ones at $150 or more on the strip.
Stayed 2 nights in Apr 2023
Response from Joyce on Apr 18, 2023
Thank you for calling The Sonesta Suites your home while in the OKC area. It was a pleasure having you and we look forward to seeing you again soon !!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great pet friendly hotel!!! Everyone was very nice
Stayed 1 night in Apr 2023
Response from Joyce on Apr 16, 2023
Thanks so much for choosing The Sonesta Suites to be your "Home" while in The OKC Area. We look forward to seeing you again soon!!

2/10 Terrible

Jameul

Stayed 1 night in Apr 2023
Response from BA on Apr 14, 2023
I am sorry you were unhappy with hotel, can you tell me why? I thought we took care of your request's? ( early check in with no fee, rooms together) so we can retrain our staff for better service!

8/10 Good

jana, tulsa

Liked: Cleanliness, staff & service
Good location with easy access to interstate. Price was very reasonable.
Stayed 3 nights in Mar 2023
Response from BA on Apr 3, 2023
Thank You

10/10 Excellent

Toby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean property. Enjoyed our stay for 2 weeks. Staff was kind and met our needs while staying there.
Stayed 9 nights in Mar 2023
Response from BA on Mar 22, 2023
Thank You for the great reviews!

10/10 Excellent

AMANDA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great for one night. Room was in great and clean condition.
Stayed 1 night in Mar 2023
Response from BA on Mar 21, 2023
Thank You for the great reviews!

10/10 Excellent

FELECIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There awsome
Stayed 7 nights in Mar 2023
Response from BA on Mar 22, 2023
Thank you very much for your business!

10/10 Excellent

Den

Stayed 2 nights in Mar 2023
Response from BA on Apr 4, 2023
Thank You