Ratings based on 197 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable. Shawnee OK

Posted Apr 27, 2017
We stayed here 1 night before moving to The Grand. The suite was more spacious, shower and towels better quality. Great in room coffee. More amenities such pool and exceptional FREE breakfast. Larger workout room. Since we don't gamble we would have enjoyed staying at Comfort Inn more. Only request. Please fix outer security Door so that it properly closes after someone exits.
4 out of 5
Recommended
for Everyone
by A verified traveler

The front desk woman was kind and accommodating.

Posted Mar 14, 2017
The hotel was easy to locate, comfortable and an overall good experience.
4 out of 5
by Jeffrey

Very Nice and New Hotel.

Posted Jan 6, 2017 on Hotels
This is my hometown. Very nice, new, clean hotel. Full hot and cold breakfast. Friendly staff. Near everything in Shawnee. Coin operated laundry as well. My only complaint is the mattresses are FIRM, which is not good for me. Other than that, I will definitely come back and highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2016
Polite staff, good accommodations, breakfast was a nice option.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Not worth the price.

Posted Dec 22, 2016
Front desk person very helpful. Room comfortable but overpriced. Elevator floor dirty. At breakfast the eggs were cold until the attendant found the warmer unplugged. The hot water container had dirty water and what looked like coffee grounds in it. The attendant took the pot to clean it. This hotel was chosen because it does not allow pets but it was not worth the $99 cost.
Comment from Hotel Management
Dec 26, 2016 by Christine Clements GM, Hotel Management
I'm so sorry about your stay at my hotel, but thank you for bringing this to my attention.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2016
Clean and comfortable staff friendly and very helpful
Comment from Hotel Management
Dec 26, 2016 by Christine Clements , Hotel Management
Thank you so much for choosing my hotel as your stay please come again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 16, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Duncan, OK

Nice but not great

Posted Dec 12, 2016
Pros: It was great location and it was quiet. Breakfast was good also.
Cons: Check in procedure could be better. Towels and toilet could be better.
Location: Close to interstate and large mall in Shawnee.
Staff was friendly but I was told to wait 10 minutes before checking in and another guest came in after me and checked in before me. Room was clean but lots of wear and tear evident. Towels were thin and course as was the toilet paper. Nothing really bad but nothing great either.
Comment from Hotel Management
Dec 12, 2016 by Christine Clements, Hotel Management
Thank you for choosing my hotel and for bringing this to my attention.
5 out of 5
by A verified traveler

Convenient & clean & comfortable beds

Posted Nov 28, 2016 on Hotels
It was very comfortable and sufficiently nice. Breakfast was pretty good as well.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels