Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from chicago area

Great place to stay

Posted May 16, 2016
Pros: Cookies at front desk; pool & hot tub; spacious room; VERY comfortable beds / couches; microwave & fridge in room. Lots of protein on breakfast.
Cons: Add: plugs-esp. near beds & desk; lamps in room; towel hooks; luggage racks; treadmill earphone jacks; Free weights. Pool area surface less slippery.
Location: Rudy's BBQ nearby -- delicious, fast, good price, friendly workers! Plus, Sonic Drive In with carhop service. Good neighborhood -- not slummy.
In town for work conference. Very easily accessed off expressway. Straight, quick drive from airport to north of the city. 1) More outlets/plugs in rooms! When 2 people have a phone, computer/iPad, kindle, hair curler -- there just aren't enough outlets; only ONE by the beds, & none by the desk! 2) Bathroom: "Accessible" room needs room for a wheelchair. But there's just not enough surface to put bathroom accessories (for 2 folks.) Maybe a drop down shelf? Also, needs more towel hooks-- One is not enough. I wonder how this room was listed as Accessible when there's a tub-- no accessible shower? 3) Spacious room, comfortable couches. Iron/board in room. But needs a lamp in the far corner near the window: too dark there. No luggage racks => luggage on floor; ugh! 4) Pool area VERY slippery when wet -- I nearly fell twice. Owners should consider adding non-slip surface. Very nice to have towels there. Large whirlpool. 5) Many people at breakfast, so the staff was busy. We appreciate their work, but even after reporting BOTH (regular) coffee pots were empty (so i got only ~ 2 ounces), no more coffee appeared till i was done with breakfast. But we appreciated the protein: eggs (hard cooked & scrambled); sausages one day / sausage gravy the next, yogurt, PB. Good variety of food: incl. both skim & 2% milk; raisin bran cereal (+ 3 more). Fresh waffles, fruit; sweet rolls. 6) Treadmills: no earphone jacks. No free weights-just resistance machine: one person only.
4 out of 5
by A verified traveler from Texas

Staying at the Carlson was an expected pleasure

Posted May 3, 2016
Pros: See above
Cons: Stay as sweet as you are.....
Location: Restaurants nearby, for all tastes and price ranges, shopping malls for just about anything one would want or forgot to bring....
The first good thing was the ease of finding the hotels location, just off the freeway with easy in and out access. Second good thing was the front desk, smiling and friendly and helpful folks there. Third good thing was the health center, I utilized the exercise room to maintain muscle tone for a healthy heart. Fourth good thing was the room, comfortable bed which made for a full nights rest, I tipped housekeeping well. Fifth good thing was the morning breakfast, I break my fast lightly with orange juice, coffee and toast all very fresh and delicious. Sixth good thing is that I'll be back on my next visit.
5 out of 5
by A verified traveler

Posted Apr 30, 2016
We were impressed with this hotel on our road trip east. Great place to stop with lots of restaurants close by. Room was spacious and comfortable. Glad we stopped here.
5 out of 5
by Carla

This traveler left a rating score only Posted Apr 19, 2016 on Hotels
4 out of 5
by A verified traveler

Less sress

Posted Apr 14, 2016 on Hotels
When we arrived at the hotel there was a little mixup with the room reservation . The lady at the front desk took care of it immediately no problems. We even ended up with a better room than what was reserved to begin with . The staff was nice and friendly .
5 out of 5
by Shauna from Enid

Posted Apr 14, 2016 on Hotels
This is the hotel of choice when we travel.. Have always had a wonderful experience with them.
4 out of 5
by A verified traveler

Posted Apr 12, 2016
Loved how big the rooms were. Pool was nice. Kids had a great time.
4 out of 5
by Frances

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
5 out of 5
by A verified traveler from Morris, Ok

Nice hotel, a little hard to get around.

Posted Apr 11, 2016
Pros: Comfort, clean, amenities
The hotel was very welcoming and clean. Kids loved it and had a pleasant breakfast. It was a little hard to drive around near the hotel if you do not know your way around.
5 out of 5
by boyd from Rhinelander, WI

excellent

Posted Apr 5, 2016 on Hotels
one night only en route from WI to AZ. Very Clean and comfortable