Hopefully better after the refresh is complete
Posted Jan 9, 2017
There were signs about fresh paint and it was clear that it was a work in progress, BUT that doesn't explain the door to our room and the door to the bathroom both hanging so unevenly that they barely closed. The shower curtain could either close off the shower by the faucet or at the far end where water was spraying, but not both at the same time. The toilet paper could have been replaced by shredded newspaper and no one would have known the difference. The HVAC had a loud whine when the fan was on high, which, given the temperature drop to -3 overnight was needed.
On the plus side, the staff was, without exception, courteous, appreciative, professional, and friendly. I can't speak highly enough of them. Also, the hotel was clearly in the process of being remodeled, so my experience a few months from now might be much more positive. Unfortunately, given the timing, my overall impression is of a tired hotel with a wonderful staff doing their best.