The front desk staff were not very accommodating as I was in OKC from Dallas, TX for tests at the Oklahoma Heart Hospital and I requested a 1pm checkout time instead of 12 noon. My daughter had traveled with me and she had to checkout and sit in the lobby. I was back at 12:20pm. For 10 years, I have gone to OKC for heart tests and this is the first property that would not extend the checkout.I have stayed at Fairfield Hotels everywhere but never will again!!