Front of property - evening/night

Reviews of Fairfield Inn & Suites by Marriott Edmond

2.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 302 out of 575 reviews" "
Rating 8 - Good. 158 out of 575 reviews" "
Rating 6 - Okay. 57 out of 575 reviews" "
Rating 4 - Poor. 33 out of 575 reviews" "
Rating 2 - Terrible. 25 out of 575 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not fancy but very clean and friendly staff. Great continental breakfast mostly due to the nice lady that was so helpful. I will stay at this motel the next time I'm in the Edmond area.
Stayed 1 night in Apr 2024

10/10 Excellent

Sandy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything.. except finding the coffeemaker in the bathroom. 😛 Move that to a food safe area…. Everything will then be perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on/off highway.
Stayed 1 night in Apr 2024

4/10 Poor

Larry

Traveled with family
Disliked: Staff & service
The front desk staff were not very accommodating as I was in OKC from Dallas, TX for tests at the Oklahoma Heart Hospital and I requested a 1pm checkout time instead of 12 noon. My daughter had traveled with me and she had to checkout and sit in the lobby. I was back at 12:20pm. For 10 years, I have gone to OKC for heart tests and this is the first property that would not extend the checkout.I have stayed at Fairfield Hotels everywhere but never will again!!
Stayed 1 night in Mar 2024
Response from GM on Apr 4, 2024
Sir, I do apologize that you were not extended an extra hour that you requested o check out. I will be talking to my front desk team regarding your situation and sharing your comments with them. I do hope you will give us another chance to serve you and your family when you plans bring you back to Edmond, OK

10/10 Excellent

pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine. We stayed one night on our way to Texas. The bed was comfortable and the room was clean. The breakfast was really good and they even had bacon. We would stay again.
Stayed 1 night in Apr 2024
Response from GM on Apr 4, 2024
Glad to you enjoyed your stay as much as we enjoyed serving you and your family.

10/10 Excellent

Kristin

Traveled with family
Great clean stay!
Stayed 1 night in Mar 2024
Response from GM on Apr 4, 2024
Glad you enjoyed your stay as much as we enjoyed serving you and your family.

10/10 Excellent

Connie

Stayed 1 night in Mar 2024
Response from GM on Apr 4, 2024
Thank you

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Apr 4, 2024
Glad you enjoyed your stay as much as we enjoyed serving you and your family.

10/10 Excellent

Brenda, Derby

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to access, right off the main highway. Down the road are multiple dining options as well as a Target and grocery store. The room was clean and large enough for my family of 5. The swimming pool and gym area were also clean and easily accessible. Breakfast was a hit with many options and an attendant who was more than on top of refilling food and keeping things tidy.
Stayed 2 nights in Feb 2024
Response from GM on Apr 4, 2024
Glad you enjoyed your stay as much as we enjoyed serving you and your family.

10/10 Excellent

Carrie

Stayed 1 night in Feb 2024
Response from GM on Apr 4, 2024
Glad you enjoyed your stay as much as we enjoyed serving you and your family.

10/10 Excellent

Timothy, Hutchinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Apr 4, 2024
We are glad you enjoyed your stay as much as we enjoyed serving you and your family.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Indoor pool but it was very cold for being a “heated pool”. The bath tub was peeling and very rough and the floor was not very clean (there was a lot of debris all around the baseboards and corners). I loved the layout of the kind suite and the bed was comfortable.
Stayed 1 night in Jan 2024

2/10 Terrible

mark

Stayed 1 night in Jan 2024

4/10 Poor

Collin

Stayed 1 night in Jan 2024
Response from GM on Apr 4, 2024
We are very sorry that you did not completely enjoy your stay. We will work harder next time to make sure our guests' leave our hotel happy and satisfied.

10/10 Excellent

Latanya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good one night stay.nice property with good continental breakfast.easy check in.
Stayed 1 night in Jan 2024

4/10 Poor

Ronald

Disliked: Cleanliness
we got our first case of bedbugs. told property staff about the problem. they offered nothing
Stayed 1 night in Dec 2023

10/10 Excellent

Gary, Shattuck

Stayed 1 night in Dec 2023

4/10 Poor

Cherylan

Traveled with family
Unclean
The floors were terrible. The elevators were dirty just a bad looking mess. I would not stay there again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, Convenient and Clean
Great stay. Great service, location and quiet as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Greg

Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Fairfield is tucked away off the road and near the end of a cul de sac so there is no traffic so it is quiet.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

ROBERT, la quinta

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Very run down property
Stayed 2 nights in Oct 2023

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Jeffery

Stayed 1 night in Oct 2023

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Really NEED to put higher toilets in all bathrooms! The one we had was for much lower than a standard toilet. Bed was strange, but Loved the height though.
Stayed 1 night in Oct 2023

4/10 Poor

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Holley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was excellent, except the hallways and elevator needed vacuuming. My room was very clean, bed was good. I was astounded at the quality of the breakfast served. I'd certainly stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Ezhil

Traveled with family
Liked: Amenities
All is good
Stayed 1 night in Sep 2023

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! Clean and updated and conveniently located. The breakfast was delicious and had different items than most hotel breakfasts. Great value!
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel friendly staff and Clean
Stayed 1 night in Sep 2023

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service
Easy to get to.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Wonderful service and staff, especially thanks to manager Imran. We had booked a longer duration for a surgery in the nearby hospital. They were very understanding when we checked out early as we were discharged sooner than anticipated. The location was ideal for us and for most needs as it is very close to I-35 and a 7-11 is right next door. Very clean and comfortable space.
Stayed 5 nights in Sep 2023

4/10 Poor

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was great EXCEPT the beds.
Everything about the hotel was fine for the price point EXCEPT the beds. THEY WERE HORRIBLE!!!! It literally felt like sleeping on springs covered by sheets of cardboard boxing. The quality of the bed is frankly an embarrassment to the hotel brand.
Stayed 1 night in Sep 2023

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find and the night clerk was friendly and very helpful. Our room was nice as well.
Stayed 1 night in Aug 2023

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from GM on Aug 1, 2023
Thank you!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from GM on Aug 1, 2023
Thank you!

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Very clean, nicely kept and cozy stay. The 2-queen suite was very comfortable. Staff was polite. The stay overall was great. Will stay again in the future.
Stayed 3 nights in Jul 2023
Response from GM on Aug 1, 2023
Thank you and we are very happy that you and your family enjoyed your stay. We look forward to serving you when your plans bring you back to Edmond, OK.

10/10 Excellent

Jeremy Van

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to food places.
Stayed 1 night in Jul 2023
Response from GM on Aug 1, 2023
Thank you!!

10/10 Excellent

Robert mackey

Stayed 2 nights in Jul 2023