Ratings based on 356 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jun 5, 2018
The room temp was hot even tho the thermostat reflected a cool temp. The breakfast was very disappointing. The food was cold as the heater was broken or not turned on. I was there at 7a.m and there was minimal amount of food. Staff said there would be omelets soon, but I checked back and wasnt added.
Comment from Hotel Management
Jun 22, 2018 by LaDonna W., Hotel Management
I appreciate the feedback so we can improve. I checked our food warmer and it is working. Perhaps it was turned off or so many people were getting food, the open lid caused the food to cool. Either way, I apologize you did not get a warm breakfast. Our breakfast attendant does her best to keep the food stocked, but it's difficult on occasion. Unfortunately, it takes a minimum of 20 minutes to make most items and replenish the breakfast bar. Our maintenance team is currently inspecting all a/cs and thermostats to ensure they're working properly since we have warmer temperatures coming, so we will definitely correct any issues. We appreciate you staying with us and hope to see you again.
5 out of 5
by A verified traveler

Posted May 20, 2018
Good stay for a quick trip. Less expensive than some alternatives. They had a good continental breakfast. The pool is salt water, which normally wouldn't bother me but made me feel like I had a cold for some reason. I kept getting hair on my that was in the pool which was gross. Check in was great and the hotel staff was very friendly.
Comment from Hotel Management
May 29, 2018 by LaDonna W., Hotel Management
We appreciate the review about your stay. I'll talk with our team about skimming the pool more frequently. I apologize you experienced that. We hope to see you again the next time you're in OKC!
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Hampton Inn in Oklahoma City

Posted Mar 15, 2018 on Hotels
Overall a nice place to stay. Could use new pillows, they were old and not real comfortable. Night light in bathroom was not working. Mirror in bathroom needed a better cleaning.
Comment from Hotel Management
Mar 16, 2018 by LaDonna W., Hotel Management
Thank you for the feedback! I just ordered new pillows and night lights, so hopefully both will be an improvement the next time you visit. We hope to see you again!
5 out of 5
by A verified traveler

Posted Mar 13, 2018 on Hotels
Comment from Hotel Management
Mar 16, 2018 by LaDonna W., Hotel Management
Thank you! Come back and see us!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Mar 12, 2018 on Hotels
Comment from Hotel Management
Mar 16, 2018 by LaDonna W., Hotel Management
Thank you! Hope to see you again soon!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Feb 26, 2018 on Hotels
Comment from Hotel Management
Mar 10, 2018 by LaDonna W., Hotel Management
Thank you! Please come visit us again soon!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 10, 2018 on Hotels
Good place!
Comment from Hotel Management
Feb 17, 2018 by LaDonna W., Hotel Management
Thank you! We appreciate you and hope to see you again!
3 out of 5
by A verified traveler from stayed a week.

Updating needed for once nice hotel...

Posted Feb 10, 2018
One or two nights and you might not know any difference, but think about staying at another hotel nearby. Staff is friendly but they are not quite the professionals they need to be. Guests don't need to hear hotel management discussing the employment status of their crew right out in front of the breakfast crowd. And, stir the gravy please. I'm out.
Comment from Hotel Management
Feb 17, 2018 by LaDonna W., Hotel Management
Thank you for bringing this to my attention. It will certainly be addressed with the management team. I apologize you witnessed this. We appreciate your feedback and hope you will give us another chance in the future.
4 out of 5
by A verified traveler

Posted Feb 4, 2018 on Hotels
Comment from Hotel Management
Feb 17, 2018 by LaDonna W., Hotel Management
Thank you! Please come back and see us again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Nice staff

Posted Feb 4, 2018
Fast check in Comfortable clean room. Great pool for the kids
Comment from Hotel Management
Feb 6, 2018 by LaDonna W., Hotel Management
Thank you! We appreciate the feedback and hope to see you again!