Exterior

Reviews of Holiday Inn Express & Suites Midwest, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Midwest, an IHG Hotel
1700 S Sooner Rd, Midwest City, OK

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 479 reviews" "
Rating 8 - Good. 147 out of 479 reviews" "
Rating 6 - Okay. 26 out of 479 reviews" "
Rating 4 - Poor. 11 out of 479 reviews" "
Rating 2 - Terrible. 16 out of 479 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 2 nights in Feb 2024
Response from Tim Carpenter, G.M. on Mar 11, 2024
Thank you for staying with us.

10/10 Excellent

Melinda, Mareietta

Liked: Cleanliness, staff & service, property conditions & facilities
Great property- it’s our second time staying here and it’s always nice. Great staff.
Stayed 1 night in Feb 2024
Response from Tim Carpenter, G.M. on Feb 29, 2024
Thank you for staying with us!

10/10 Excellent

Dellena

Liked: Amenities
They were friendly, cleaned and quiet.. The food was excellent & I would recommend it..
Stayed 1 night in Feb 2024
Response from Tim Carpenter, G.M. on Feb 26, 2024
Thank you for staying with us!

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Feb 2024
Response from Tim Carpenter, G.M. on Feb 26, 2024
Thank you for staying with us!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tim Carpenter, G.M. on Feb 23, 2024
Thank you for staying with us!

10/10 Excellent

Wade

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tim Carpenter, G.M. on Jan 2, 2024
Thank you for staying with us!

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay in a one month period.
Stayed 2 nights in Dec 2023
Response from Tim Carpenter, G.M. on Dec 18, 2023
Thank you for staying with us!

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very near to our dentist's office. Perfect location for a 7 a.m. appointment!
Stayed 3 nights in Dec 2023
Response from Tim Carpenter, G.M. on Dec 11, 2023
Thank you for choosing to stay with us!

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice people, the lady greeted me with a smile and a great attitude, make me feel comfortable from the start.
Stayed 1 night in Nov 2023
Response from Tim Carpenter, G.M. on Dec 5, 2023
Thank you for your kind words and choosing to stay with us!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected trip
Comfy beds
Stayed 1 night in Dec 2023
Response from Tim Carpenter, G.M. on Dec 5, 2023
Thank you for staying with us!

8/10 Good

Jae-Hwi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway
Stayed 1 night in Nov 2023
Response from Tim Carpenter, G.M. on Nov 9, 2023
Thank you for staying with us!

10/10 Excellent

Edna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tim Carpenter, G.M. on Nov 8, 2023
Thank you for staying with us!

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2023
Response from Tim Carpenter, G.M. on Oct 16, 2023
Thank you for staying with us!

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tim Carpenter, G.M. on Oct 16, 2023
Thank you for staying with us!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tim Carpenter, G.M. on Oct 16, 2023
Thank you for staying with us!

8/10 Good

Danielle, Albuquerque

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were so nice and friendly. Check-in was a breeze and we enjoyed our stay.
Stayed 1 night in Sep 2023
Response from Tim Carpenter, G.M. on Sep 13, 2023
We are glad that you enjoyed your stay. Thank you for staying with us!

6/10 Okay

vance

Liked: Cleanliness, staff & service, amenities
a nice small hotel with a great breakfast
Stayed 3 nights in Sep 2023
Response from Tim Carpenter, G.M. on Sep 11, 2023
Thank you for choosing to stay with us!

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable! Room was clean!
Stayed 1 night in Sep 2023
Response from Tim Carpenter, G.M. on Sep 8, 2023
Thank you for staying with us!

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Tim Carpenter, G.M. on Aug 14, 2023
Thank you for staying with us!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything's Good
Hotel was very nice. Stayed a couple of nights with no issues. I was in town for some not-so-pleasant reasons. You don't want to add to those things, and I was not disappointed. No issues with my stay at all.
Stayed 2 nights in Aug 2023
Response from Tim Carpenter, G.M. on Aug 7, 2023
Thank you for choosing to stay with us. We hope that you are to return for better reasons next time.

10/10 Excellent

Robert Thompson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
OMG WHERE DO I START. ME AND MY WIFEONLY STAY AT HOLIDAY INN EXPRESS ,WHEN YOU WALK IN YOU SMELL THE CLEANLINESS IN THE ENTIRE PLACE. WHEN YOU ENTER THE ROOM OH SMELLS SO GOOD TOOK ASHOWER IN CLEAN BATHROOM AND SHEETS AND COVERS SMELLED LIKE AHHHHH , LIKE I WAS DOING A COMMERCIAL EVERYTHING WAS GREAT.. DID NOT DO BREAKFAST THERE BUT EVERYTHING ELSE WAS OH SOAWESOME AND I WILL LET FRIENDS AND FAMILY KNOW ABOUT HILODAY INN EXPRESS.. KEEP UPTHE GREAT WORK..
Stayed 2 nights in Jul 2023
Response from Tim Carpenter, G.M. on Jul 10, 2023
Wow! Thank you for your wonderful review and continued loyalty! We appreciate you and your wife choosing to stay with us!

10/10 Excellent

shantae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Tim Carpenter, G.M. on Jun 19, 2023
Thank you for staying with us

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was
Stayed 2 nights in Jun 2023
Response from Tim Carpenter, G.M. on Jun 19, 2023
Thank you for staying with us!

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and Beyond Great!
Everything was just perfect! We even needed to move to a more access friendly space for my husband, the person helping us offered a better accessible space, before I even asked. She was amazing! The room was very clean and customer friendly. The lit bathroom mirror and spacious counter was awesome!
Stayed 2 nights in Jun 2023
Response from Tim Carpenter, G.M. on Jun 19, 2023
Thank you for your kind words. And thank you for choosing to stay with us.

2/10 Terrible

Curtis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel holiday inn express
Was going ok. Daughter wanted to stay in town another day Called to extend stay. Was met at front desk by a black lady. She was rude and would not book the room again. Even though it was available. She wanted $185 FOR THE ROOM i paid $135 through hotels.com. said if i want a lower rate then book it on line. So i went on line a booked my daughter and grandkids a room at another room in a different hotel across town. I will NEVER get a room from holiday express again.
Stayed 1 night in Jun 2023
Response from Tim Carpenter, G.M. on Jun 19, 2023
Thank you for your feedback. Our intent is never to be rude. I apologize if we fell short of that mark. Rates do fluctuate everyday based upon occupancy. Sundays with a lower occupancy should be lower than other days. Thank you again for your feedback. We will work on how we communicate rate quotes for all of our guests.

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean. My car was safe in the parking lot. Breakfast was delicious!
Stayed 3 nights in Jun 2023
Response from Tim Carpenter, G.M. on Jun 8, 2023
Thank you for your kind words. We appreciate your choosing our hotel for your stay.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High School Reunion
The room was very nice. The blackout shade fell down but they repaired it right away - loved that it was remote controlled. We were not very happy with the maid service after the first night's stay - she only rehung towels and emptied the trash cans but did not make the bed or clean the toilet :( Free breakfast had a good selection and was fresh and hot. I would definitely stay there again. Overall a good experience.
Stayed 2 nights in Jun 2023
Response from Tim Carpenter, G.M. on Jun 5, 2023
Thank you for your review. And thank you for choosing to stay with us.

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
QUIET AND CALM
Stayed 2 nights in May 2023
Response from Tim Carpenter, G.M. on Jun 5, 2023
Thank you for staying with us.

10/10 Excellent

Paige

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay!
Stayed 2 nights in May 2023
Response from Tim Carpenter, G.M. on May 31, 2023
Thank you for staying with us!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2023
Response from Tim Carpenter, G.M. on May 25, 2023
Thank you for staying with us!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room was nice and clean. Staff was friendly and quick at their job.
Stayed 1 night in May 2023
Response from Tim Carpenter, G.M. on May 15, 2023
Thank you for your kind words. And thank you for staying with us.

6/10 Okay

Tiffany

Stayed 1 night in May 2023
Response from Tim Carpenter, G.M. on May 15, 2023
Thank you for staying with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Tim Carpenter, G.M. on May 31, 2023
Thank you for staying with us!

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Tim Carpenter, G.M. on May 8, 2023
Thank you for staying with us!

10/10 Excellent

Lucero

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Tim Carpenter, G.M. on May 1, 2023
Thank you for staying with us!

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Tim Carpenter, G.M. on May 22, 2023
Thank you for your review and choosing to stay with us.

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Tim Carpenter, G.M. on Apr 17, 2023
Thank you for staying with us!

10/10 Excellent

Sandy

Stayed 2 nights in Mar 2023
Response from Tim Carpenter, G.M. on May 8, 2023
Thank you for choosing to stay with us!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel experience!
I have stayed at this hotel on previous visits and have always had a pleasant stay!
Stayed 3 nights in Apr 2023
Response from Tim Carpenter, G.M. on Apr 11, 2023
Thank you for your continued loyalty! We appreciate your business!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was good. We just had a quick overnight stay as we are traveling a great distance.
Stayed 1 night in Mar 2023
Response from Tim Carpenter, G.M. on Apr 1, 2023
Thank you for staying with us. And please have a safe journey.

8/10 Good

Leven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, clean, decent breakfast, reasonable price, would stay again.
Stayed 2 nights in Mar 2023
Response from Tim Carpenter, G.M. on Mar 20, 2023
Thank you for your review. We appreciate your business.

10/10 Excellent

Natalie R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express was centrally located and close to interstate access to get anywhere in the OKC metro we needed to go. The rooms were spacious and clean.
Stayed 2 nights in Mar 2023
Response from Tim Carpenter, G.M. on Mar 20, 2023
Thank you for your kind words and choosing to stay with us!

10/10 Excellent

Miranda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2023
Response from Tim Carpenter, G.M. on Mar 17, 2023
Thank you for staying with us!

10/10 Excellent

KIM, Ashland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. New carpet. Very clean.
Stayed 1 night in Mar 2023
Response from Tim Carpenter, G.M. on Mar 10, 2023
Thank you for staying with us.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great break from our cross country drive. clean and comfortable.
Stayed 1 night in Mar 2023
Response from Tim Carpenter, G.M. on Mar 10, 2023
Thank you for staying with us.

10/10 Excellent

Vickie

Stayed 2 nights in Feb 2023
Response from Tim Carpenter, G.M. on Mar 7, 2023
Thank you for staying with us!

10/10 Excellent

Melina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in clean room very helpful front desk man great place so far will return
Stayed 1 night in Mar 2023
Response from Tim Carpenter, G.M. on Mar 6, 2023
We appreciate your business.

8/10 Good

Melinda, Mareietta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2023
Response from Tim Carpenter, G.M. on Mar 6, 2023
Thank you for choosing our hotel for your stay.

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Feb 2023
Response from Tim Carpenter, G.M. on Mar 6, 2023
Thank you for staying with us.

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Tim Carpenter, G.M. on Feb 27, 2023
Thank you for staying with us.