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Hotel was very nice. Stayed a couple of nights with no issues. I was in town for some not-so-pleasant reasons. You don't want to add to those things, and I was not disappointed. No issues with my stay at all.
Matthew
Stayed 2 nights in Aug 2023
Response from Tim Carpenter, G.M. on Aug 7, 2023
Thank you for choosing to stay with us. We hope that you are to return for better reasons next time.
OMG WHERE DO I START.
ME AND MY WIFEONLY STAY AT HOLIDAY INN EXPRESS ,WHEN YOU WALK IN YOU SMELL THE CLEANLINESS IN THE ENTIRE PLACE.
WHEN YOU ENTER THE ROOM OH SMELLS SO GOOD TOOK ASHOWER IN CLEAN BATHROOM AND SHEETS AND COVERS SMELLED LIKE AHHHHH , LIKE I WAS DOING A COMMERCIAL EVERYTHING WAS GREAT..
DID NOT DO BREAKFAST THERE BUT EVERYTHING ELSE WAS OH SOAWESOME AND I WILL LET FRIENDS AND FAMILY KNOW ABOUT HILODAY INN EXPRESS..
KEEP UPTHE GREAT WORK..
Robert Thompson
Stayed 2 nights in Jul 2023
Response from Tim Carpenter, G.M. on Jul 10, 2023
Wow! Thank you for your wonderful review and continued loyalty! We appreciate you and your wife choosing to stay with us!
Everything was just perfect! We even needed to move to a more access friendly space for my husband, the person helping us offered a better accessible space, before I even asked. She was amazing! The room was very clean and customer friendly. The lit bathroom mirror and spacious counter was awesome!
Jacqueline
Stayed 2 nights in Jun 2023
Response from Tim Carpenter, G.M. on Jun 19, 2023
Thank you for your kind words. And thank you for choosing to stay with us.
Was going ok. Daughter wanted to stay in town another day
Called to extend stay. Was met at front desk by a black lady. She was rude and would not book the room again. Even though it was available. She wanted $185 FOR THE ROOM i paid $135 through hotels.com. said if i want a lower rate then book it on line. So i went on line a booked my daughter and grandkids a room at another room in a different hotel across town. I will NEVER get a room from holiday express again.
Curtis
Stayed 1 night in Jun 2023
Response from Tim Carpenter, G.M. on Jun 19, 2023
Thank you for your feedback. Our intent is never to be rude. I apologize if we fell short of that mark. Rates do fluctuate everyday based upon occupancy. Sundays with a lower occupancy should be lower than other days. Thank you again for your feedback. We will work on how we communicate rate quotes for all of our guests.
The room was very nice. The blackout shade fell down but they repaired it right away - loved that it was remote controlled. We were not very happy with the maid service after the first night's stay - she only rehung towels and emptied the trash cans but did not make the bed or clean the toilet :( Free breakfast had a good selection and was fresh and hot. I would definitely stay there again. Overall a good experience.
Valerie
Stayed 2 nights in Jun 2023
Response from Tim Carpenter, G.M. on Jun 5, 2023
Thank you for your review. And thank you for choosing to stay with us.
Holiday Inn Express was centrally located and close to interstate access to get anywhere in the OKC metro we needed to go. The rooms were spacious and clean.
Natalie R
Stayed 2 nights in Mar 2023
Response from Tim Carpenter, G.M. on Mar 20, 2023
Thank you for your kind words and choosing to stay with us!