First time at this chain. Will avoid in the future
Posted Aug 29, 2016
Charged extra for first of four nights. Great breakfast and server first day. Kept getting worse, "ran out" of whole grain bread, bananas, bacon, finally scrambled eggs. One breakfast attendant rude. Dirt in bathroom corners. No plug in tub until requested. Maid did not make beds up one day. Did not leave coffee or ice bag. Terrible pillows. Elliptical broken. M & M's on floor by treadmill. Told and showed attendant. Did nothing. I swept them aside and told desk clerk. Elevator filthy.
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Babs, thank you for taking the time to provide feedback on your stay at the La Quinta Inn and Suites in Edmond. We are sorry to hear about the issues during your stay. We take guest feedback very seriously as it helps us improve and provide the service and experience you deserve. Thank you again and we hope to have another chance to be your host and, meet and exceed the standards.