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Reviews of La Quinta Inn & Suites by Wyndham Oklahoma City - Moore

2.5 out of 5
La Quinta Inn & Suites by Wyndham Oklahoma City - Moore
2140 Riverwalk Dr, Moore, OK

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1002 reviews" "
Rating 8 - Good. 294 out of 1002 reviews" "
Rating 6 - Okay. 118 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Fiona, Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price and good rooms
Stayed 1 night in Apr 2024

6/10 Okay

Donald

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stay at this hotel every time we visit our family which is at least once a month. Last summer, was our first stay and the hotel was doing remodeling of rooms. Every time, we have stayed there has been remodeling happening. This weekend was no exception. It didn’t affect our stay but the lobby was being remodeled. Also, our room’s shower had no place to put soap, shampoo etc while taking a shower. A newly remodeled room should have those things. Hopefully, it was just an oversight. There was also only one tissue in the box. Again, wasn’t an issue because we were there for one night but that should have been done prior to anyone checking into that room. It’s a nice hotel but a few things need to be addressed.
Stayed 1 night in Mar 2024

4/10 Poor

Iraida

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was extremedly dissappointed at this place to say the least. This La Quinta located in Moore Ok was poorly manage. At least the night attendance was in a bad mood. The place looks like a dumb. There is unfinish construction everywhere in side the hotel. Hotel advertised is was done in 2023. I visited March 2024.... The Continental breakfast was a joke, barrely anything there st 7AM nor 8:30AM. At least My room was clean . I usually get a 5 STAAR to all La Quinta but this one was trully the exeption. Expedia priced it at a "low"For $105 per night .after taxes it went up To $121. It was moore worth it off $40. A refund is in order! At least halft of what I paid. I give it 2 staars for the good dispossition of morning staff and the fact that is was in a safe area.
Stayed 1 night in Mar 2024

2/10 Terrible

Victoria

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel was under construction, the hot tub didn’t work the construction workers were working loud making noise and it was not a pleasant experience.
Stayed 1 night in Mar 2024

4/10 Poor

Jamie

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s under construction. It’s dusty. Breakfast seemed really limited. The pool did not have a working heater. The advertised hot tub was empty and not working. The pool area had half the lights working.
Stayed 1 night in Mar 2024

4/10 Poor

Roy

Business traveler, Traveled with partner, Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Did not get the room we reserved, bathroom not mobility accessible. Hot tub/spa not operational. Construction going on , dirty.
Stayed 3 nights in Mar 2024

8/10 Good

John

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room renovation turned out great. Rooms were very nice. Walk in showers are very nice but have to set you shampoo on the shower floor. Much improved breakfast.
Stayed 1 night in Mar 2024

2/10 Terrible

Lori

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I reserved a room online. Drove 10 hours to get there. Was told they gave away my room but could get me a different one. It took FOREVER to check in bc the lady kept saying they overbooked. She charged someone else's room to my credit card. Gave me a room with 4 loud, non-stop barking dogs around me. After 30 minutes of hearing barking, I went to front desk & advised we were leaving. She said manager was not there but she would discuss with her the next morning. Still has not refunded me. DO NOT STAY HERE!
Stayed 3 nights in Mar 2024

10/10 Excellent

Marlys Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Staff & service
Booked a queen suite a week in advance for my family’s 2 night stay and when I checked in they had none available. Ended up having to stay in a double queen with 6 people. The front desk person asked if “some of us could sleep on the floor” I refused to let any of us do so, so we slept three to a bed. Then we had to hear a few dogs barking most of the evening a few rooms down from us. They ended up moving us to a suite I originally booked the second night but that room had hair and dirt all over the bathroom, shower door wouldn’t stay closed, and the room door lock was so messed up we almost got lock in. The pool smelt horrible and turned my daughter’s hair green for the first time ever and another guest had the same issue. I have stayed in this same hotel everytime I come to this area but this time it was horrible!!

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great for price, will stay again
Stayed 1 night in Feb 2024
Response from GM SS on Mar 7, 2024
I am so thankful you goes to stay with us and that you enjoyed your stay. Also so glad that you will choose to stay here.

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM SS on Mar 7, 2024
Thank you for taking the time to rate us a 5/5.

2/10 Terrible

Kolbi

Stayed 2 nights in Feb 2024

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service
Desk staff was great although nobody was there for our 5 am checkout. A little renovation happening on 1st floor.
Stayed 2 nights in Jan 2024
Response from GM SS on Jan 29, 2024
Thank you for taking the time to rate us. Someone is here 24 hours a day, but sorry they were not at the front desk when you were ready to check out.

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Either walls were very thin or people very load —hard to sleep. Also shower water never actually got hot.
Stayed 1 night in Jan 2024
Response from GM SS on Jan 29, 2024
Thank you for taking the time to rate us and we will be looking into the shower issue and get it taking care of. So thank you for letting us know.

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a busy area, but we couldn't hear anything outside the room other than the occasional guest walking down the hall. Its in a good location. Walmart right across the road, Chile's less than half a mile away. Other great places to eat. They are in the middle of remodeling. We couldnt tell and we were there for 2 nights. Good suite, loved the jetta tub near the bed. Friendly staff. We would love to stay here again.
Stayed 2 nights in Jan 2024
Response from GM SS on Jan 29, 2024
Thank you for taking the time to rate us and all the great feedback's. We hope you choose to stay her and to see you again.

10/10 Excellent

Kayla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Pat was super sweet and so friendly and kind of us and answered every single question that we had every concern she is an amazing member of the staff there.
Stayed 1 night in Jan 2024
Response from GM SS on Jan 24, 2024
Thank you for letting us know that Pat was so wonderful and was able to take care of you all.

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM SS on Jan 24, 2024
Thank you for rating us a 5/5.

10/10 Excellent

Rudy, Fullerton

Stayed 2 nights in Jan 2024
Response from GM SS on Jan 29, 2024
Thank you for rating us a 5/5.

10/10 Excellent

Kathleen, Coweta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is being renovated currently with the hotel rooms already updated. The staff at the hotel were kind, friendly & very helpful. We called & spoke to Debra about checking in a little early to get ready for a wedding. Not only did we get to check in early but they upgraded us to a suite at no extra cost! Breakfast was hot & tasty. Pool was a hit with the kids. I would recommend this hotel for folks who want a nice, reasonably priced hotel.
Stayed 1 night in Jan 2024
Response from GM SS on Jan 24, 2024
I am so pleased to hear we were able to accommodate and all the great feedback you and your family experienced while here.

10/10 Excellent

Sarah

Traveled with partner
Liked: Amenities
Friendly staff & clean rooms
Stayed 1 night in Jan 2024
Response from GM SS on Jan 24, 2024
Thank you for letting us know that we have friendly staff and our rooms are clean

8/10 Good

John

Liked: Amenities
Renovation was a success. Room was very nice. Service was excellent but breakfast was disappointing. No eggs or meat.
Stayed 1 night in Jan 2024
Response from GM SS on Jan 24, 2024
Thank you for taking the time to rate us and i am deeply sorry if we didn't have eggs or meat . It could have been a delay on the truck order but will look into this.

10/10 Excellent

Keri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Still under construction but pretty clean and safe. Breakfast was subpar
Stayed 3 nights in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to rate us and for the 5/5.

2/10 Terrible

Gina

Stayed 1 night in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to rate us, but would like to know what went wrong with your stay so would could have fixed it.

6/10 Okay

Angela, Lincoln

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This place was pretty decent for the price. We were able to stay with our dog, and felt the rates were reasonable. It was clean and updated. The breakfast was decent. Our room was really warm (in December) and we had a hard time cooling it down. The entire property felt really warm, which may be a perk for some. (We like it cool when we sleep.) The pool, on the other hand, was pretty cold.
Stayed 1 night in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to give us all the feedback.

2/10 Terrible

Kate

Stayed 2 nights in Dec 2023
Response from SANDRA on Jan 24, 2024
I an sadden to see that you rated us a 1 and wish that you would have let us know what we did wrong for you so we could have fixed your stay.

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was closed. Pool was freezing
Stayed 1 night in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to rate us and for letting me know about the pool. We will look into this because our pool is heated to 82%. The spa is back up and running . Sorry about all the issues you had while staying with us, but we will get everything taking care of.

8/10 Good

Walter

Traveled with pets, Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to rate us and hope you choose to stay with us again.

10/10 Excellent

Larry

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very friendly
Stayed 1 night in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to rate us and for the wonderful feedback.

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off the insterstate and close to where I was working.
Stayed 2 nights in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to rate us a 5/5. Hope we see you again.

8/10 Good

Jerica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to rate us. We hope you stay with us in the future.

10/10 Excellent

Berenice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We got a room cause we were there for a quinceanera and didn't want to drive back 2hrs. We enjoyed our stay. It was easy access to it and very quiet. Had no issues what so ever.
Stayed 1 night in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to make a review. Hope when you come back to Moore OK you chose to stay with us.

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been traveling to Moore, Oklahoma for the past few years multiple time during the year and we always stay at this La Quinta. We always have great service ( the front desk, housekeeping, and breakfast) and our room is always clean. It is close to shopping, gas, eats, and OU.
Stayed 2 nights in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to rate us and all the positive feedback. We appreciate your loyalty with us and hope to see you soon.

8/10 Good

Tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for rating us a 4/5, but would really like to know what we could have done better to get a 5/5.

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to rate us a 5/5. I am glad you enjoyed your stay.

10/10 Excellent

Laura, Sugar Land

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM SS on Jan 24, 2024
Thank you for rating us a 5/5

10/10 Excellent

Ricky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in excellent location and just recently remodeled.
Stayed 2 nights in Nov 2023
Response from GM SS on Jan 24, 2024
Thank you for taking the time to rate us and for letting everyone know that we are a great location and have just been remodeled.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful renovations
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room 306
The lady at the desk was nice but short tempered. The place was under a renovation of some sort. Whoever installed the shower stall should find another job the chaulk job was horrible. The air conditioner/heater was very loud. It either needs serious maintenance or replacement. Not worth the money under the circumstances.
Stayed 1 night in Nov 2023

2/10 Terrible

Adam

Traveled with family
Run down hotel. The photos make it look nice and it is deceiving.
Stayed 1 night in Nov 2023
Response from GM SS on Nov 13, 2023
Thank you for taking the time to rate us and for the feedback.I am Not sure when you stayed here, but the hotel is renovated with everything new in the rooms. So If you could be more specific maybe I could address the area and make sure its up to par with the rest of the hotel.

10/10 Excellent

Cesario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2023
Response from GM SS on Nov 13, 2023
Thank you for the ratings and glad we were GREAT for you. Hope you choose to stay with us again.

10/10 Excellent

EVERITT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM SS on Nov 13, 2023
Thank you for taking the time to rate us a 5/5.

10/10 Excellent

Beverly

Traveled with pets, Traveled with family
Liked: Amenities
The staff was excellent
Stayed 3 nights in Oct 2023
Response from GM SS on Nov 13, 2023
Thank you for recognizing the staff as excellent. They all work very hard and appreciate the review.

6/10 Okay

Edwin

Liked: Cleanliness, staff & service
Hot water in the shower needs to be fixed was warm at best only complaint
Stayed 1 night in Oct 2023
Response from GM SS on Nov 13, 2023
Thank you for letting us know of the issues you had while staying here. We have fixed the issue and hope you stay again.

6/10 Okay

Julie, Humnoke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the remodel, the one bedroom suite was perfectly designed with 2 doors to the bathroom. Unfortunately the pool was COLD after being told it's heated. The hot tub was just odd... very deep seating and water powerfully coming out around the jets instead of though them. Chemicals/chlorine were very strong. Worst breakfast I've ever had - the only eggs available were boiled.
Stayed 1 night in Oct 2023
Response from GM SS on Nov 13, 2023
Thank you for taking the time to rate us and for the feedback. Also for recognizing the remodel. So, the pool is heated at 82%. We will looking into everything you talked about and will make everything better.

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service
They were still renovating some areas and the sausages were over cooked, but otherwise very satisfactory.
Stayed 1 night in Oct 2023
Response from GM SS on Nov 13, 2023
Thank you for taking the time to rate us and for the feedback.