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Reviews of Days Inn by Wyndham Oklahoma City Bricktown

2.5 out of 5
Days Inn by Wyndham Oklahoma City Bricktown
2001 East Reno Avenue, Building A, Oklahoma City, OK

Reviews

6.8
Rating 10 - Excellent. 77 out of 310 reviews" "
Rating 8 - Good. 89 out of 310 reviews" "
Rating 6 - Okay. 54 out of 310 reviews" "
Rating 4 - Poor. 44 out of 310 reviews" "
Rating 2 - Terrible. 46 out of 310 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Deniecesha

Stayed 1 night in Oct 2023
Response from Danene J Shiffer on Dec 16, 2023
I apologize for any inconvenience you had during your stay. Unfortunately you did not elaborate as to what exactly went wrong.

4/10 Poor

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No coffee maker in room/no continental breakfast
Highly disappointed, because there was no free, continental breakfast. That being said, there was no coffee maker in the room. I would’ve thought if there was no continental breakfast at least they would have coffee makers in the room, but they didn’t even offer that was highly disappointed because of that, almost everybody has a coffee drinker they probably rinse motel room. Was satisfied, because could not get the hot water on.
Stayed 1 night in Dec 2023
Response from danene j Shiffer on Dec 16, 2023
I apologize for any inconvenience you incurred during your stay. I will definitely talk to upper management regarding your issues

8/10 Good

Erika

Liked: Cleanliness, property conditions & facilities, room comfort
Good deal
I was only in town for one night and didn't need anything fancy. The room was updated and clean. The surroundings were not the best but no concerns for my personal safety. Would definitely stay again for the price.
Stayed 1 night in Nov 2023
Response from Danene J Shiffer on Nov 19, 2023
Thank you for your response. We look forward to you visiting again

8/10 Good

Turner

Stayed 1 night in Nov 2023
Response from Danene J Shiffer on Nov 18, 2023
Thank you for your review. I hope to see you again when traveling to Oklahoma City

6/10 Okay

Mrs.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was okay except the bed was broken on l
Stayed 1 night in Nov 2023
Response from Danene Shiffer on Nov 15, 2023
Thank you for your review. I did check the bed in the room you were in and found that it is in fact not as firm as it should be. We will be taking care of that immediately

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee makers
Wasn't happy that there wasn't a coffee maker in room or breakfast in the mornings.
Stayed 2 nights in Nov 2023
Response from Danene.Shiffer on Nov 9, 2023
I apologize for the inconvenience of no coffee pot or breakfast with our hotel. We do however have coffee available 24 hours

2/10 Terrible

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed warn out, no stoppers in bathtub or sink, hair dryer usless as outlet burnt out. Difficult door entry with card.
Stayed 1 night in Oct 2023
Response from Danene Shiffer on Nov 4, 2023
I apologize for the problems you encountered during your stay. I was not aware that you were not happy and would have loved an opportunity to resolve these issues while you were here. If the front desk had known you were not happy with the room we would have changed your room immediately

2/10 Terrible

Paula

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Don't recommend this hotel.
The worst hotel we have been in. They charged us $50 for an unknown deposit. Damage on the walls and rude night receptionist. The key cards were constantly having issues. There was a hole in the first room and it smelled of smoke. Damage to the heating unit in the second room we were moved to. No coffee pot in the room as advertised and was giving a rude look when we mentioned it.
Stayed 2 nights in Oct 2023
Response from danene shiffer on Oct 30, 2023
I apologize for the issues you incurred while staying with us I will speak with my staff in regards to your complaints

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay because it was comfortable and quiet.
Stayed 3 nights in Oct 2023
Response from Danene Shiffer on Oct 25, 2023
Thank you for your review. Hope to see you again when in Oklahoma City

8/10 Good

Olivia

Stayed 1 night in Oct 2023
Response from Danene Shiffer on Oct 25, 2023
Thank you for your response. If there is anything we could improve upon please let us know

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Danene Shiffer on Oct 25, 2023
Thank you for your response. I hope to see you again when back in Oklahoma City

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In transition
Weird stay. Signage barely visable. No clue it was a hotel except for the TV running in the lobby. The staff was helpful. The room was quite nice. But the whole place had a deserted, scary vibe. It's huge, and nicely decorated but the lot was creepy and it seems like it's in transition, can't figure out what it wants to be. That said, it was reasonably priced.
Stayed 1 night in Oct 2023
Response from Danene Shiffer on Oct 25, 2023
Thank you for the review. We are in the process of updating the exterior and making the hotel easier to spot. Please try us again on your next trip to OKC

6/10 Okay

Melissa

Traveled with group
Everything
Stayed 1 night in Sep 2023
Response from Danene Shiffer on Oct 25, 2023
Thank you for your review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Sep 2023
Response from Danene Shiffer on Oct 25, 2023
Thank you so much for your review. Please come see us on your next visit to OKC

8/10 Good

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My room didn't have a coffee pot. I was put in a room on the other side of the building from the entrance, none of the side doors near my room would work with my key cards. I did get new key cards and they still didn't work. The shower didn't stay hot for very long, and both of us were unable to take hot hot showers. Homeless population is very persistent in the area but we didn't have any problems. We would of liked to have a coffee pot and to not walk a " mile" to our room with all our stuff and had more hot water.
Stayed 1 night in Sep 2023
Response from Danene Shiffer on Oct 25, 2023
I apologize for the problems you incurred during your stay and thank you for letting us know what we need to fix for our future guests. We have already started to fix these issues and hope you will try us again

6/10 Okay

Jordan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Danene Shiffer on Oct 25, 2023
Thank you for your review and hope to see you again when visiting the area

6/10 Okay

Christina

Business traveler
Liked: Cleanliness, room comfort
You get what you pay for and less!
Don’t expect a breakfast of more than a piece of bread or a sesame seed mini muffin. A big disappointment! Our room door safety latch engaged itself and when we tried to enter the room after dinner that night, the door would not open and our belongings were locked inside. It took management about 45 mins or so trying to unlock the door to let us in while we sat on the hallway floor patiently and exhaustedly waiting to get inside and go to bed. An unexpected ordeal and your think the manager would graciously comp the room, but no, not at all.
Stayed 1 night in Sep 2023
Response from Danene Shiffer on Oct 25, 2023
I apologize for the issues you encountered during your stay and we are currently working on resolving these problems. I do hope you try us again in the future

6/10 Okay

KIWON

Very quite
Stayed 7 nights in Sep 2023
Response from Danene Shiffer on Oct 25, 2023
Thank you for your response. We are in the process of upgrading the property and hope you will try us again

6/10 Okay

PATRICK

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Danene J Shiffer on Sep 1, 2023
Thank you for taking time to make a review for our hotel. If you have a moment please share with us what we could have done better

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for one night.
Not bad for the price for one night. The cable TV sucks. Huge parking lot for over sized vehicles.
Stayed 1 night in Aug 2023
Response from Danene J Shiffer on Sep 1, 2023
Thank you for sharing your thoughts on us. I apologize for the issues you encountered with the cable system and will bring this up with my managers

10/10 Excellent

Roderic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't what I thought
My truck broke down so I gave them a try, to my surprise it turned out to be a very nice stay. My room was clean and bed comfortable. Staff always greeted me with a smile
Stayed 1 night in Aug 2023
Response from Danene J Shiffer on Sep 1, 2023
Thank you for sharing with us!!! I am happy that you enjoyed your stay and look forward to seeing you again

4/10 Poor

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor stay
Pillows were HARD and only 3 for a king size bed , took 3 hours for the room to cool down then only one towel, wash cloth Check in was unpleasant when I asked for more pillows he said “ there was enough “
Stayed 1 night in Jul 2023
Response from Danene J Shiffer on Sep 1, 2023
I apologize for the problems you encountered. I have talked to my housekeeping and front desk staff regarding these issues to ensure this does not happen again

4/10 Poor

GERALD

Disliked: Property conditions & facilities
Several of the outside access doors did not work. Very confusing layout. It looked like a prison from the inside.
Stayed 2 nights in Jun 2023

6/10 Okay

Lorena

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is a bit outdated but for the price was ok just needed somewhere to sleep and shower so if that’s all you need hotel is ok. The pool was gross looking mosquitoes everywhere. Staff was very nice and friendly
Stayed 1 night in Jul 2023

4/10 Poor

Elena

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets were stained… AC was very noisy
Stayed 1 night in Jul 2023

10/10 Excellent

DEBRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our rooms were on the inside of the hotel.
Stayed 4 nights in Jun 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the front desk. Easy access to get anywhere in Oklahoma City. Clean rooms.
Stayed 2 nights in Jun 2023

2/10 Terrible

Bradford

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, hot, stayed 2 nights and couldn’t get more towels. Still trying to get my deposit back
Stayed 2 nights in Jun 2023

6/10 Okay

Frank

Liked: Staff & service
Okay but my card key didn’t work
Stayed 1 night in Jun 2023

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Patricia

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Dylan

Stayed 1 night in May 2023

10/10 Excellent

Misha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Nick on May 23, 2023
Thank you for your score.

2/10 Terrible

David

Stayed 1 night in May 2023
Response from Nick on May 23, 2023
This helps us improve. Sorry we were not perfect.

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent
We stayed at same hotel before. The improvements are great
Stayed 1 night in May 2023
Response from Nick on May 23, 2023
Thank you for the perfect score!

4/10 Poor

Jesus

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in May 2023
Response from Nick on May 23, 2023
We will do better next time!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Just Say No
The hotel pics were taken during the day - I challenge the hotel to show night pics. I pulled up - looked like an abandoned building with sketchy ppl hanging out. Broken windshield and car window glass all over parking lot. I can’t review anything else b/c I immediately booked another hotel right then and there and left with my life in tact. If your looking for drugs, hookers and enjoy living the grand theft auto lifestyle, it’s perfect.
Stayed 1 night in Apr 2023
Response from Hotel Management on May 23, 2023
This review is just plain false. You should be ashamed of yourself of lying and joking like this.

10/10 Excellent

Enedit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Nick on May 23, 2023
Thank you for the perfect score!

8/10 Good

Chris

Stayed 1 night in Apr 2023
Response from Nick on May 23, 2023
Thank you for your score! Hope to see you again!

10/10 Excellent

Denise

Stayed 1 night in Apr 2023
Response from Nick on May 23, 2023
Thank you for the perfect score!

4/10 Poor

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2023
Response from Nick on May 23, 2023
We hope to do better next time!

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got to the hotel and they had no rooms available
Stayed 1 night in Mar 2023

4/10 Poor

Greg

Stayed 1 night in Mar 2023

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

mocha

Traveled with family
Not FUR BABY friendly 🙀
Stayed 7 nights in Dec 2022
Response from Days Inn FD on Feb 19, 2023
We do not accept pets.

2/10 Terrible

Portia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely felt unsafe. Manager refused to refund my stay. I stayed somewhere else. He checked me in to three different rooms and all three had security issues with the doors not locking.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Overall - Good Stay
For the price we paid, I do not have any real complaints. I would stay here again. Pros: Good location (close to Bricktown and gas station), room was clean, bed was comfortable, front desk check-in and check-out process was easy, and staff was friendly. Good price for a no frills place to sleep. Cons: Would have liked more sturdy pillows or at least more pillows, blow dryer that was connected to the wall did not work, room was missing tv remote, and room is a little more dated so the heat/air is controlled by wall unit, but it worked well. Overall, we feel we received what we paid for and it was a good experience.
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Sketch
We didn’t stay. I should’ve looked at this better, it was in a sketchy location and the building itself didn’t look like a hotel on the outside. Right by a greyhound station. Bed was from the 70s probably. Gross white stuff on the wall right by the bed. Tons of rooms and only 5 cars were there. We just had a bad feeling so we didn’t stay. I’ve stayed in bad hotels before but we just felt off. My fault for not checking good enough. And for $60 I shouldn’t have expected a smart to either lol oops
Stayed 1 night in Nov 2022

2/10 Terrible

aaron

Traveled with family
Disliked: Property conditions & facilities
Awful stay
Multiple vehicles were broken into. Parked by the front entrance under a light. Front desk said they have cameras but not working because the wind breaks them. Filed report police report. Hotel is not the cleanest. Don’t bring your family here.
Stayed 2 nights in Nov 2022