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Reviews of Sheraton Oklahoma City Downtown Hotel

4 out of 5
Sheraton Oklahoma City Downtown Hotel
1 N Broadway Ave, Oklahoma City, OK

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1003 reviews" "
Rating 8 - Good. 219 out of 1003 reviews" "
Rating 6 - Okay. 94 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was particularly HELPFUL & FRIENDLY! The Sports bar was fun w/ a good assorment of food/drinks
Stayed 2 nights in Apr 2024

8/10 Good

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Sadon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Norma, denver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking in garage
Stayed 2 nights in Apr 2024

10/10 Excellent

Victor

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Short distance to Bricktown.
Stayed 1 night in Apr 2024

10/10 Excellent

Miracle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 1 night in Apr 2024

6/10 Okay

Glenn

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Briggette

Traveled with partner, Traveled with family
Liked: Amenities
Very nice and clean!
Stayed 1 night in Apr 2024

10/10 Excellent

Senaida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Bricktown and very cozy room
Stayed 2 nights in Mar 2024

10/10 Excellent

Vernet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Tim

Business traveler
Disliked: Cleanliness, property conditions & facilities
The carpet in the “upgraded” room was stained, ottoman was stained (looked like a bottle of bleach was spilled on it) and the headboard had a star cut out of it….complete with scratch marks. Classy!
Stayed 2 nights in Mar 2024

8/10 Good

Janet, Seattle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Check-in staff was amazing!! Frankly low rating the drains in this old building are slow. And check out was abrupt/curt.
Stayed 3 nights in Mar 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Quiet inside and out. Clean lobby and rooms. Walking distance to Paycom and Bricktown. We had a great experience, would stay again!
Stayed 1 night in Mar 2024

8/10 Good

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2024

6/10 Okay

Kathy

Traveled with partner
Disliked: Amenities, property conditions & facilities
The uniqueness was it was right down town, but the hotel is old and dark. Rooms are not well lit, bathroom is extremely small. Beds are comfortable. Staff was nice but check-in was rushed. The pool was closed for the season but that wasn’t noted in hotel information prior to reservation, so that was disappointing.
Stayed 2 nights in Mar 2024

4/10 Poor

Jennifer

Traveled with family
I wasn’t able to stay, I booked the wrong date. However, she was very pleasant.
Stayed 1 night in Mar 2024

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs an upgrade for sure
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia, Sterling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well lit and safe. We had zero problems walking back from Bricktown after dark. Parking in the hotel garage was easy and cheap. Rooms are quiet and extravlarge. Very quiet and comfortable. We paid the extra 5.00 per person for breakfast. Definately worth it. We had drinks at the bar. Top notch!
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities
Everyone was so nice and the rooms were very clean! Only thing was the comforters are SUPER thin, so bring an extra blanket if you have a tendency to get cold!
Stayed 1 night in Mar 2024

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quality hotel, would stay again if in OKC and looking to stay downtown.
Stayed 2 nights in Mar 2024

10/10 Excellent

Darla

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice.
Stayed 1 night in Mar 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this property! In fact, the only issue i has was parking. This was possibly the worst parking structure ever. Not an issue if you don't park with them. The structure was inconvenient to enter/ exit (would be easier with a physical plastic card), and the tight spiral to the 3rd floor immediately upon entering makes it virtually impossible to negotiate in any large vehicle (without scraping your tires or bumper).
Stayed 2 nights in Mar 2024

6/10 Okay

Karly

Traveled with partner
Liked: Cleanliness, staff & service
It was an “okay” choice. Pros: it was clean, it was the perfect location for access to the Paycom Center and Bricktown, everyone was friendly to us, and it was the slightly cheaper option in comparison to the other major downtown hotels. Cons: the room they put us in was directly next to the elevators and it was pretty consistently noisy. The rooms are clean but very dated, to the point they need to make some upgrades. Parking was more confusing than it needed to be. In hindsight, I probably would choose another hotel for $20 more a night then go back to the Sheraton.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nina

Traveled with family
Liked: Staff & service, property conditions & facilities
The staff here at the Sheraton was amazing!!! Very helpful and friendly. The rooms were a little outdated though. The bath tub had some rust. The headboard was peeling off onto the pillows. Carpet had some stains. Other than that everything was great!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Emmalee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are paper thin & unfortunately we stayed the night of an OKC Thunder game. My neighbor would not be quiet and was up making loud noise until around 3am. Also I did not like how they allow the public to also use the parking garage. I would recommend making the level 3 only available to people who are actually staying at the hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

dorothy

Traveled with family
Disliked: Amenities, property conditions & facilities
The trash cans had no trash bags. The parking wasnt free. and there was a stain on carpet. the drinks was way overpriced
Stayed 1 night in Mar 2024

10/10 Excellent

Charvonte

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and easy to walk to the Paycom Center. My only real complaints are that the door to my room closed extremely slow (that’s a safety concern), and the plates on the outlets need changed because my stuff kept falling out of them. Overall, it was worth the money but the door was pretty concerning because someone could easily push into your room if you didn’t stand there and help push it to close faster.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Sheraton! We will rent a room in the future for another event. Staff was extremely personable and the room was quiet.
Stayed 1 night in Mar 2024

8/10 Good

Chauslon

Liked: Cleanliness, staff & service, property conditions & facilities
Some areas need to be updated. However, still nice property.
Stayed 1 night in Mar 2024

10/10 Excellent

tasha, Roland

Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one evening and ran into a couple of issues early. However the staff immediately accommodated us. We were always greeted when coming in. We would definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to restraunts and the basketball stadium.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time while we were at the Sheraton. It was beautiful and clean and had excellent customer service for anything teeth.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything in downtown.
Stayed 1 night in Mar 2024

10/10 Excellent

Christen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and classy hotel
Stayed 1 night in Mar 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location! Solid
Stayed 3 nights in Mar 2024

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice digs
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and easy location to so many things!
Stayed 1 night in Mar 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
The location was walking distance to many local attractions:
Stayed 2 nights in Feb 2024

8/10 Good

Siera

Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The room was comfortable. The staff were courteous. The neighborhood was walkable and felt safe for a large city. Lots of people out walking all times of day. Breakfast buffet was delicious. Definitely recommend this hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean. The location was easily walkable in Bricktown.
Stayed 1 night in Feb 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024