Ratings based on 144 Verified Reviews

3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from oakland , ca

Clean helpful staff

Posted Aug 21, 2017
Location was perfect for our needs. Good views, very quiet, clean, well appointed well.
Comment from Hotel Management
Aug 22, 2017 by Yurianggi , Hotel Management
Dear Valued Swiss-Belhotel Mangga Besar Guest, First of all, thank you very much for sharing your recent experience in Swiss-Belhotel Mangga Besar. It was great to hear that you thoroughly enjoyed your stay with us and you are planning to come back again and to visit Jakarta. I will certainly share your generous comments with the rest of the team and we will be ready to welcoming you back in a not too distant future for another wonderful stay. Warm regards, Yurianggi Ibrahim
4 out of 5
Recommended
for Everyone
by A verified traveler

comfortable hotel

Posted Mar 17, 2017
Pros: breafast buffet
Cons: nothing
Location: dont know, stayed in the room
very good hotel, all facilities up to standard, food nice and the breakfast buffet excellent.
Comment from Hotel Management
Mar 21, 2017 by Yusup Maulana Mana, Hotel Management
Dear Guest Thank you for choosing Swiss-Belhotel Mangga Besar,thank for your recommendation to our hotel,we hope you enjoy for next stay with us Thank you
4 out of 5
by Mohd Hafiz

Posted Feb 2, 2017 on Hotels
Good
Comment from Hotel Management
Feb 11, 2017 by General Manager, Hotel Management
Dear Guest Thank you for choosing Swiss-Belhotel Mangga Besar,thank for your recommendation to our hotel,we hope you enjoy for next stay with us Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2016
Pros: big
nice, big in room space, nice deco and up to 5 star
Comment from Hotel Management
Dec 23, 2016 by Yusup Maulana Mana, Hotel Management
Dear Guest Thank you for choosing Swiss-Belhotel Mangga Besar,thank for your recommendation to our hotel,we hope yo enjoy for next stay with us Thank yo
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Dec 17, 2016
Clean, comfortable, easily accessible. Close to marts and various transport services.
Comment from Hotel Management
Dec 19, 2016 by Yusup Maulana Mana, Hotel Management
Dear Guest Thank you for choosing Swiss-Belhotel Mangga Besar,thank for your recommendation to our hotel,we hope yo enjoy for next stay with us Thank you
3 out of 5
by A verified traveler from BKK

Nothing around hotel for dinner

Posted Sep 28, 2016
Out of my expectation by the price I booked. That is not 4stars only 3stars but 4stars price
Comment from Hotel Management
Sep 30, 2016 by Yusup Maulana Mana, Hotel Management
Dear Guest Thank for choosing Swiss-Belhotel Mangga Besar,we do apologize regarding inconvenience during you stayed,we hope for next stay you enjoy with us. Thank You Yusup Maulana Mana Room Division Manager
3 out of 5
by A verified traveler from Saudi Arabia

Uncomfortable area and assess

Posted Aug 30, 2016
Pros: quite
Cons: 24 hours phone operator with good English.
Location: bad area and no restaurants around
hotel is quite and reasonable price but staff English language is very week and area location is not secure and dirty. front desk, room service and other costumer services very hard to answer the phone.
Comment from Hotel Management
Sep 1, 2016 by Yusup Maulana Mana, Hotel Management
Dear Guest Thank for choosing Swiss-Belhotel Mangga Besar,we do apologize regarding inconvenience during you stayed,we hope for next stay you enjoy with us. Thank You Yusup Maulana Mana Room Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from sivakumaran

Posted Aug 15, 2016
I was given upgrade to union suit which is really cosy
Comment from Hotel Management
Aug 18, 2016 by Yusup Maulana Mana, Hotel Management
Dear Siva Thank you for choosing Swiss-Belhotel Mangga Besar,thank for your recommendation to our hotel,we hope yo enjoy for next stay with us Thank you
4 out of 5
by James

Posted Aug 9, 2016 on Hotels
Comment from Hotel Management
Aug 12, 2016 by General Manager, Hotel Management
Dear Guest Thank for choosing Swiss-Belhotel Mangga Besar,we do apologize regarding inconvenience during you stayed,we hope for next stay you enjoy with us. Thank You Yusup Maulana Mana Room Division Manager
4 out of 5
by francis from Honolulu

Posted Jul 27, 2016 on Hotels
busy hotel's four elevators seem not enough. Breakfast buffet was overwhelmingly good.
Comment from Hotel Management
Jul 29, 2016 by Yusup Maulana Mana, Hotel Management
Dear Guest Thank for choosing Swiss-Belhotel Mangga Besar,we do apologize regarding inconvenience during you stayed,we hope for next stay you enjoy with us. Thank You Yusup Maulana Mana Room Division Manager