Ratings based on 1,101 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2018
Great location friendly staff very spacious rooms great service restaurant and bar are great
Comment from Hotel Management
Jan 16, 2018 by Rachelle, Hotel Management
Dear guest, thank you for taking the time to write. We are glad to hear that you enjoyed our room and our restaurant facilities. We hope to see you again soon !
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2018
Excellent hotel. Great staff and a wonderful suite! Very cozy atmosphere
Comment from Hotel Management
Jan 16, 2018 by Rachelle, Hotel Management
Dear guest, thank you so much for taking the time to write. We are glad to see that you enjoyed the hotel and our team. We work hard to make our guests happy and really appreciated your feedback. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2018
The room was very clean and everything was very comfortable. The staff was helpful and accomdating to all of our needs.
Comment from Hotel Management
Jan 16, 2018 by Rachelle, Hotel Management
Dear guest, thank you for your kind words. We appreciated your feedback that is instrumental in our journey. We look forward to see you again soon !
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
Amazing hotel and great location. Great room.
Comment from Hotel Management
Jan 16, 2018 by Rachelle, Hotel Management
Dear guest, thank you for your kind words. We work hard to make our guests happy and really appreciated your feedback. Looking forward to see you another time !
5 out of 5
Recommended
for Everyone
by A verified traveler from nova scotia

Best hotel experience I've had in Montreal

Posted Jan 13, 2018
Very nice rooms in a scenic part of montreal. The staff were friendly. Valet parking is 35 dollars a night.
Comment from Hotel Management
Jan 16, 2018 by Rachelle, Hotel Management
Dear Evan, thank you for taking the time to write. We appreciated your feedback that is instrumental in our journey. We hope to see you again soon !
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Lovely rooms.

Posted Jan 12, 2018
Pros: location in old montreal
Friendly staff; beautiful boutique hotel in old montreal
Comment from Hotel Management
Jan 17, 2018 by Rachelle, Hotel Management
Dear guest, thank you for taking the time to write. We are glad to hear that you enjoyed our facilities and our team. We look forward to welcome you again soon !
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2018
Very nice hotel and location - staff was very good - room quite good -
Comment from Hotel Management
Jan 10, 2018 by Rachelle, Hotel Management
Dear guest, thank you for taking the time to write. We are really glad to hear that you liked the hotel and our team. We work hard to make our guest happy and really appreciated your value feedback. Looking forward to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Fantastic Hotel in Old Montréal

Posted Jan 8, 2018
Stayed with the family for a couple of days during the New Year holiday. We have stayed at Hotel Nelligan before so we knew what to expect. Hotel staff, hotel room and hotel location are fantastic. The only hiccup was dinner on New Year’s Eve. Kitchen was overwhelmed or understaffed. Did not sit down til 9:30 for a 9:00 reservation( understandable given the holiday) but courses took forever to come out. Did not get 2nd course in a six course tasting menu until 11:15( totally unacceptable)
Comment from Hotel Management
Jan 10, 2018 by Rachelle, Hotel Management
Dear Steven, thank you for your email. We are glad to hear that you mostly enjoyed your time at the hotel. We are also sorry for the delay that you had in the restaurant. This is defintely not what we are expecting for our guests and will make sure this will not happen again. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Excellent space in great location

Posted Jan 8, 2018
This place is a gem. Super comfortable bed in a big room with great shower and amenities. Excellent staff.
Comment from Hotel Management
Jan 10, 2018 by Rachelle, Hotel Management
Dear David, thank you for taking the time to write. We work hard to make our guests happy and really appreciated your feedback. We hope to see you again soon !
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Posted Jan 6, 2018
Perfect location and beautiful spacious room. Staff are extremely welcoming. Excellent service.
Comment from Hotel Management
Jan 6, 2018 by Rachelle, Hotel Management
Dear Gill, thank you for taking the time to write. We are glad to hear that you enjoyed our room and our team. We work hard to make our guests happy and really appreciated your value feedback. We look forward to see you again soon !