Ratings based on 1,044 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Satasota Florida

Fabulous

Posted Nov 21, 2017
From the first walk thru the door until the last walk out exceptional. Love the turn down service with yummy chocolate ! The only and I mean the only hitch was the rooms are a little dark. Otherwise location in the old city and this hotel is the place to be Will be returning
Comment from Hotel Management
Nov 21, 2017 by Rachelle, Hotel Management
Dear Deb, thank you for taking the time to write. We really appreciate your feedback that is instrumental in our journey. We look forward to welcome you again soon ! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Old Montréal

Posted Nov 14, 2017
Went to Montreal on a whim not knowing the difference between downtown or old Montréal. So glad we stayed at Hotel Nelligan in Old Montréal, the restaurants, cafes, cobblestone streets. The Hotel was super clean, the staff was friendly, just a great getaway.
Comment from Hotel Management
Nov 18, 2017 by Emilie, Hotel Management
Dear Martin, Thank you for taking the time to review your stay, we greatly appreciate hearing from you! We hope Old Montreal will become a regular destination for you!
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Great boutique hotel

Posted Nov 14, 2017
Great location. Helpful concierge loved our fireplace and big bathroom
Comment from Hotel Management
Nov 18, 2017 by Emilie, Hotel Management
I am glad to hear that you enjoyed your stay and the room. We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenfield, MO

Posted Nov 13, 2017
Perfect location in Old Montreal. Food, museums, galleries, boutiques within walking distance. Excellent service. Room and lobby confortable. Nightly chocolates and bottled water. Spacious room. Spotless bathroom. The reason for four not five star rating on comfort is bec we couldn't cool our room. We'd adjust the thermostat, but the air wouldn't cool below 23C. The other comfort amenities--bed, linens, robes, chair--were excellent.
Comment from Hotel Management
Nov 18, 2017 by Emilie, Hotel Management
Dear Kim, Thank you for taking the time to write this review. We always appreciate any comments given by our guests to improve. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in Old Montreal

Posted Nov 13, 2017
I have been staying at this hotel for years and the experiences just keep getting better. Lovely staff and great rooms.
Comment from Hotel Management
Nov 18, 2017 by Emilie, Hotel Management
Thank you very much for your kind words. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!

Posted Nov 2, 2017
Knowledgeable staff. Big clean lovely rooms. Delicious food. Large showers. Excellent location
Comment from Hotel Management
Nov 8, 2017 by Emilie , Hotel Management
Dear guest, thank you for your kind words. We are very glad you enjoyed your stay with us. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bergen County, NJ

OLD MONTREAL CHARM

Posted Oct 27, 2017
Our first trip to Montreal and SO HAPPY we chose Hotel Nelligan. We were graciously welcomed, allowed to check in early and very well attended each time we approached or passed the front desk. WONDERFUL location with plenty to see, do and EAT within walking distance. 'LOVED the charm of Old Town and how Hotel Nelligan has incorporated it. We had EXCELLENT meals at both restaurants and 'would have tried the Terrace as well had we not been too late in the season. The bed was also SUPER COMFORTABLE.
Comment from Hotel Management
Nov 8, 2017 by Emilie , Hotel Management
Dear Rose and Mike, Thank you for your comments. It is an honor to work in such a beautiful city and charming area. We are very glad you enjoyed your time with us and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto , Ontario

Posted Oct 22, 2017
Very comfortable..recommend for dining as well in both restaurants on premise..
Comment from Hotel Management
Nov 8, 2017 by Emilie, Hotel Management
Dear guest, We are ery happy to hear that you enjoyed your stay with us and that you wre able to take advantage of our beautiful restaurant. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oak Bluffs, MA

Posted Oct 22, 2017
Pros: Best location, friendly staff, top quality
Fantastic stay in Montreal, take a buggy ride around Basilica and waterfront, Oysters at Sea Salt & Ceviche, pizza across street- excellent brick oven. Staff will bring you anything you need.
Comment from Hotel Management
Nov 8, 2017 by Emilie, Hotel Management
Dear Lisa, thank you for taking the time to write this comment. you seem to have had a great experience exploring the old Montreal area. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2017
Hotel was lovely, room very comfortable. We had a street facing room on the 3rd floor, so there was some street noise at night due to local bars as others have noted, but wasn't a problem for us. My husband and I are probably on the younger side of the demographic for this hotel (early 30's) and if staying there again I would be more specific about my preferences when seeking any recommendations from the concierge.
Comment from Hotel Management
Oct 24, 2017 by Rachelle, Hotel Management
Dear guest, thank you for taking the time to write. We appreciated your feedback that is instrumental in our journey. We are glad that you like the room, and that you were not disturb by the area. Hope to see you at the hotel again soon !