Ratings based on 983 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Posted Aug 20, 2017
Pros: The decor, the service, the restaurants and the location.
Location: Old Port. Several restaurants. Notre Dame Basilica
A wonderful and beautiful hotel. The service was excellent. The food and the view on the terrace was incredible. A great location for visiting Old Port. Walking distance to all the sites.
5 out of 5
Recommended
for Everyone
by A verified traveler from Eugene, OR USA

A wonderful week in Montreal

Posted Aug 19, 2017
Location: Pointe-à-Callière | Montréal Archaeology and History Complex is within walking distance and is a must-see.
My wife and I stayed at the Hotel Nelligan in Montreal. I made the reservation through Expedia and the hotel had all of the information on our stay (and prepayment) in advance. The hotel staff was courteous and helpful in a check-in call before our stay and during the entirety of our stay. The room was cozy and wonderful, with the brick walls on several sides (with a large window) and a music service playing classical as we entered the room for the first time. The setting in Vieux Montreal is wonderful and we found that we were able to walk to museums or to the Metro to take to venues further out. Comfort, cleanliness, customer service: All great at the Nelligan during our stay One negative, noted in other reviews, was external noise. During a couple of nights, we could hear the sound of glass bottles breaking (being dumped into recycling). We took this trip as a personal vacation and the Hotel Nelligan exceeded our expectations and made it a wonderful week.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location

Posted Aug 17, 2017
Very nice and cozy hotel. Great location, very cozy atmosphere.
Comment from Hotel Management
Aug 17, 2017 by Rachelle, Hotel Management
Dear guest, we work hard to make our guest happy, and we really appreciated your valued feedback. Looking forward to see you again soon !
5 out of 5
Recommended
for Everyone
by A verified traveler from philidelphia

Friendly staff

Posted Aug 11, 2017
We enjoyed our stay in Montreal - and our experience with this hotel made our visit that much more enjoyable .
Comment from Hotel Management
Aug 12, 2017 by Rachelle, Hotel Management
Dear Elisa, thank you for your return. We appreciated your valued feedback which is instrumental in our journey. Looking forward to welcome you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very luxurious and convinient location

Posted Aug 3, 2017
We stayed in 5 th floor where they had Terrase- bit noisy and there were flies- which was annoying. But overall great location and very luxurious hotel. Staff could be more friendly. Bit pricy bur worth the stay
Comment from Hotel Management
Aug 4, 2017 by Rachelle, Hotel Management
Dear guest, we work hard to make our guest and really appreciated your value feedback. We take good note that the 5th floor can be a bit noisy with the rooftop bar, but I'm glad to hear that it didn't disturb you during your stay. Looking forward to see you again soon !
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Excellent Hotel

Posted Jul 28, 2017
Very good location in old Montreal. The room was in very good condition, the mattress was excellent and most of all the staff was superior.
Comment from Hotel Management
Jul 28, 2017 by Rachelle, Hotel Management
Dear Ron, may I take this opportunity to thank you for your recent stay at Hotel Nelligan, in Montréal. We appreciate your valued feedback which is instrumental in our journey to improve guest satisfaction. We are looking forward to see you again soon !
5 out of 5
Recommended
for Everyone
by A verified traveler from cleveland

Montreal

Posted Jul 26, 2017
Pros: Location
Cons: I needed counter space in the bathroom
Location: Center of the city..perfect location
Wonderful hotel...staff was excellent...parked our car, took care of all our needs, even had coffee for us when we left..the roof top bar is a great bonus
Comment from Hotel Management
Jul 28, 2017 by Rachelle, Hotel Management
Dear Karen, thank you so much for your return. We work hard to make our guests happy, and we really appreciated your feedback. We hope we will have the chance to see you again soon !
4 out of 5
Recommended
for Everyone
by A verified traveler from Lakes Region, NH

In the middle of e everything

Posted Jul 22, 2017
The room was beautiful. Staff very helpful and friendly getting us around the city. We had a front side room and no noise complaints from streets below. I have a few dislikes...1. Neighbors kept slamming their door, doors should be adjusted so that cannot happen. 2. For the price of $250/night, a continental breakfast should be included.
Comment from Hotel Management
Jul 28, 2017 by Rachelle, Hotel Management
Dear Catherine, we really apprecited your feedback, which is essentiel to improve our services. We are glad to hear that you appreciated the room as well as our team. We will also definitely take a look on the neighbors door, which can defintely be improved. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Great hotel in Old Montreal

Posted Jul 17, 2017
This hotel is in the perfect location for a visit to Montreal in the summer. We loved being right in Old Montreal. The area is packed with restaurants, bars, and shopping. Plus the archeological museum, Notre Dame Basillica, and Old Port are all right there. We wanted a room overlooking the street and were warned that it can be loud at night and that's true. Bar Philemon is across the street and goes strong until 3 am. Either wear earplugs to sleep or go to the bar yourself. It's fun being on the street side so you can watch all the activity on Rue Saint Paul. The rooms are very nice and the staff is so helpful. I recommend getting breakfast included in your rate. We didn't and it was expensive, but good. Overall, a wonderful experience in Old Montreal.
Comment from Hotel Management
Jul 18, 2017 by Rachelle, Hotel Management
Dear Elaine, thank you so much for your words. We are glad to hear that you had a great time at the hotel and in Montreal ! We work hard to satisfy our guests and we appreciated your value feedback. Looking forward to see you again soon !
4 out of 5
Recommended
for Couples
by A verified traveler from Avon, CT

Beautiful and convenient location

Posted Jul 8, 2017
Pros: Location and size of room
Cons: The terrace bar on the 5th floor needs a separate entrance. Too loud
My husband and I thoroughly enjoyed our stay at Hotel Nelligan. We had a lovely king suite on the 5th floor. Although we loved our room, the noise from the terrace bar was very loud as well as the noise from the bar across the street.
Comment from Hotel Management
Jul 15, 2017 by Rachelle, Hotel Management
Dear Suzanne, may I take this opportunity to welcome you again for choosing the Nelligan. We are glad to hear that you enjoyed our rooms and location and we are sorry for the inconvenient with the terrace. We appreciate your value feedback and we look forward to see you again soon !