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Reviews of Old Orchard Beach Inn

2.5 out of 5
Old Orchard Beach Inn
6 Portland Ave, Old Orchard Beach, ME

Reviews

8.4

Very Good

Rating 10 - Excellent. 451 out of 1000 reviews" "
Rating 8 - Good. 345 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable.
Stayed 1 night in Apr 2024
Response from OM on Apr 19, 2024
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from OM on Dec 26, 2023
Thank You Emmanuel, Happy that you enjoyed your stay

10/10 Excellent

John

Great!
Stayed 3 nights in Dec 2023
Response from OM on Dec 7, 2023
We are Glad that you enjoyed your stay.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service and great lobster.
Stayed 1 night in Nov 2023
Response from OM on Nov 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

Marie-Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from OM on Nov 7, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

6/10 Okay

SANDRA, Pittsburgh

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The furniture was old and not very comfortable and the beds were squeaky. The room was dark and one of the lamps didn’t work. We did find a good restaurant and a full service gas station near by, but the area was not accessible because of the weather. The minimal coffee/tea offering was limited…only caffeinated tea and one kind of coffee. We didn’t stay for breakfast but a kind employee offered a fresh cup of coffee and a couple of bananas.
Stayed 1 night in Oct 2023
Response from OM on Nov 21, 2023
Thank you for your review. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Trip
Our stay was pretty good overall. Checking in and out was easy, even with us checking in later.
Stayed 1 night in Oct 2023
Response from OM on Nov 7, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

6/10 Okay

Jeff, Hudsonville

Traveled with partner
Liked: Cleanliness
Nothing special about it. Some peeling wallpaper, no Kleenex in the room, the shower fixture, the handle, was loose. Typical 32" TV and you're 20 feet away from it in bed and you can barely see it. But, nothing terrible either, bed was comfortable, breakfast was fine.
Stayed 1 night in Oct 2023
Response from OM on Nov 21, 2023
Thank you for your review. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the fact that it was a historic property, built in 1730. Very cool! We stayed at the end of October, so a lot of things nearby were closed but in another season it would be a fun place to visit. Had pizza at Lisa's Pizza, still open and pretty tasty. The sunrise over the beach was beautiful and just a short walk across the street. We stayed in the Suite, a 2 bedroom attic type apartment. Very 80's decor with carpet that needs to be replaced, seems like someone had smoked there, and provoked asthma in my son. Had a cute kitchenette, which would be nice for a long term stay. The breakfast in the morning was amazing, very nice selection of things to choose from. Overall, a good stay, but they should look at that carpet! :(
Stayed 1 night in Oct 2023
Response from OM on Nov 7, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

4/10 Poor

Meghan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was small and outdated. could hear person next door through wall. bathtub was inconvenient. my boyfriend is 6ft tall and with the type of tub he could not use it. we ended up not even staying there.
Response from OM on Oct 18, 2023
Thank you for your review. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from OM on Oct 18, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was terrible Room had old coffee pods left and old food in refrigerator Bed uncomfortable Was showed a room when booked it she gave a different room because I booked an upgrade and could not change rooms Not very friendly Would not recommend
Stayed 1 night in Oct 2023
Response from OM on Oct 15, 2023
Dear Diane,Just want to let you know that you got the room you paid for.Thank You

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very attentive. Great breakfast variety. Like waking up at home. Quiet spots to sit and relax and read.
Stayed 5 nights in Oct 2023
Response from OM on Oct 18, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Sandra

Stayed 1 night in Oct 2023
Response from OM on Nov 7, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

4/10 Poor

Kevin

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Thankful it was only 1 night!
The photos online were misleading. The Inn isn't being taken care of, very outdated. Upon arrival, the young man who greeted us was snarky when I seemed confused that I was in the wrong location. The breakfast was not worth staying for and we were thankful our stay was just one night.
Stayed 1 night in Sep 2023
Response from OM on Oct 11, 2023
Thank you for your review. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was charming. The breakfast was not great. We chose to skip it and eat elsewhere.
Stayed 1 night in Sep 2023
Response from OM on Oct 11, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

6/10 Okay

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
Great location but definitely a historic inn
The service was good. Front desk staff was very friendly. The hotel is in need of a refresh - even for a historic site - but the location is fantastic. If you are a person that does not like camping (like me), this is about as close to camping as I get. It was fine for a night, but I wouldn't do a long stay.
Stayed 1 night in Oct 2023
Response from OM on Oct 18, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
October getaway
Enjoyed the historical Inn Only regret was the beds were way too soft Employee responsible for the morning breakfast counter was terrific Plenty to do in this area Would like to return
Stayed 1 night in Oct 2023
Response from OM on Oct 11, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

Suzanne

Stayed 1 night in Sep 2023
Response from OM on Oct 20, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

4/10 Poor

Jennifer, Portland

Disliked: Staff & service, property conditions & facilities
Very out of date, old bed, noisy, unfriendly staff, broken heater, cold room.
Stayed 1 night in Sep 2023
Response from OM on Oct 1, 2023
Thank you for your review. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

2/10 Terrible

Barb

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Very disappointing, first of all Hurricane was coming directly towards Portland and we called to cancel since we were not comfortable driving into a Hurricane only to be told we could not since it was after 72 hrs, they were not flexible at all, so we did chance it because it was quite spendy and would have lost our money, turned by our weather was ok. Got to our room ( had the suite) 2 different flights of stairs then we saw $ in a envelope from previous guest for the cleaning gal that was still there so we definitely questioned whether our room was even cleaned. We brought the money down to the front desk , hopefully she got it. Carpet definitely was not vacuumed and couch’s were stained and filthy ( had slip covers on them)sunflower seeds on tables , paper under kitchen table, just very dirty and old. Got up the next morning and decided due to reviews we were reading we would skip breakfast. Just wanted a cup of coffee and all they had was a keurig with all decaf! We recommend finding a different place to stay.
Stayed 1 night in Sep 2023
Response from OM on Sep 24, 2023
Sorry That we CAN NOT REFUND YOUR MONEY AS IT WAS NOT PART OF THE PROCESS WHICH YOU HAD AGREED FOR WHILE MAKING YOUR RESERVATIONThank You.

4/10 Poor

Nicole

Traveled with group
Disliked: Cleanliness, staff & service, amenities
I’m going to start from the beginning. When I first booked it, I had booked the “book now, pay later at hotel” option. It was pretty surprising when I was charged for it the day after and then couldn’t get in touch with the hotel (no one answered the phone and no one called me back from my voicemail). Upon checking into the hotel almost an hour after check-in started, it was also surprising that I had to wait for the room to be ready. The man at the front was very rude and couldn’t explain to me why they needed my card when they had already charged me. Finally was able to get into the room and was shocked to find dirty dishes in the sink, a conspicuous red-stain on the curtain, and the humidity so high, my friends and I could barely breath (they had the room set to almost 90 degrees in the beginning of August). Later on in the evening, I went to put the blinds down and one just completely fell off. For almost $500 for THE NIGHT, I would’ve rather stayed in a crappy motel. I go to OOB every year with my girlfriends and have never had such a terrible experience with a hotel.
Stayed 1 night in Aug 2023
Response from OM on Sep 21, 2023
Thank you for your review. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

10/10 Excellent

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming antique furniture and other decorative materials. Very clean and functional.
Stayed 1 night in Sep 2023
Response from OM on Sep 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

2/10 Terrible

Jacklyn

Since there was a hurricane heading towards the area, we had to cancel our trip. The hotel refused to cancel or even reschedule our stay, saying their system wouldn’t let them even if they wanted to. When I called they were rude and unhelpful. Then proceeded to call me all day asking when I was coming. People shouldn’t lose out their hard earned money because you don’t know how to work your computer system or because they have to cancel due to a hurricane!
Stayed 1 night in Sep 2023
Response from OM on Sep 21, 2023
Thank you for your review. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

8/10 Good

Emmanuel, Falls Church

Traveled with partner
Very nice, conveniently located to the beach older inn. Needs some interior TLC but overall a nice, reasonably priced property. Breakfast buffet was nice.
Stayed 3 nights in Sep 2023
Response from OM on Sep 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from OM on Sep 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

terri

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from OM on Sep 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

gaitlyn

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall will definitely be coming back 😃
Stayed 2 nights in Sep 2023
Response from OM on Sep 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities
It was close to everything
Response from OM on Sep 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very friendly staff! Breakfast was very good (including the coffee!!!) Only negative is the TV in the room (works off the internet with a weak signal... so pretty much no TV.) Would stay again if in other location... personally Orchard is not for us (like a mini Jersey shores.)
Stayed 1 night in Sep 2023
Response from OM on Sep 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff and cleanliness were superb. Bed frame was not attached well to the bed, so the headboard and footboard leaned and wobbled back and forth. We stuck towels behind headboard so as not to damage the wall by leaning up against it to read or watch tv.
Stayed 1 night in Sep 2023
Response from management on Sep 3, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

6/10 Okay

Francesca

Traveled with partner
Disliked: Amenities
Satisfactory for a one night stay. Staff allowed us in early since we were coming from a nearby rental. Unfortunately, the mattress was worn and lumpy and the blankets were worn (which we removed from the bed). Sorry, wish we could be more positive.
Stayed 1 night in Sep 2023
Response from management on Sep 3, 2023
Thank you for your review. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is truly a hidden gem in Old Orchard Beach! Very convenient and close to the beach and a great price. Breakfast is not great, but nice that it is included in the stay. Beds are always comfortable and staff is always accommodating and friendly.
Response from management on Aug 30, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
6 nights stay
We enjoyed our stay. It had good location for our travel along Maine coast and 5 minutes walk from the beach. Wonderful staff. Good breakfast. Rooms were very different, depended on the reservation and price. Our room on the 1st floor was good, but floor carpet appeared very old, also mattress was with the foam on the top, and this foam was not stable and bed linens appeared old.
Stayed 6 nights in Aug 2023
Response from management on Aug 30, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Old Orchard Beach Inn stay was fantastic. Very close to the beach and all the fun Old Orchard Beach has to offer. Staff was helpful and courteous, and our room was very clean. I was pleasantly surprised at the small breakfast options that were offered each morning!
Stayed 2 nights in Aug 2023
Response from management on Aug 30, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very nice and clean room and convenient to downtown.
Stayed 1 night in Aug 2023
Response from management on Aug 30, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress is in serious need of an upgrade. Smallest TV I have ever had in a hotel and very limited number of channels. Toilet is right in front of the bathroom window, but there is no window shade. The room was nice overall and very clean, just needs some updating.
Stayed 2 nights in Aug 2023
Response from management on Aug 30, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from management on Aug 26, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Linda

Stayed 1 night in Aug 2023
Response from OM on Sep 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

2/10 Terrible

Brent

Stayed 1 night in Aug 2023
Response from OM on Sep 21, 2023
Thank you for your review. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

4/10 Poor

Kay

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A/C wasn’t working so it was miserably hot. Shabby furnishings.
Stayed 1 night in Aug 2023
Response from management on Sep 2, 2023
Thank you for your review. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

4/10 Poor

carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were old and somewhat lumpy and could feel the springs
Stayed 1 night in Aug 2023
Response from management on Aug 30, 2023
Thank you for your review. We will be working on improving our shortcomings for improved customer satisfaction. We hope to see you again in the near future.

10/10 Excellent

Daniel, Avon

Stayed 1 night in Aug 2023
Response from OM on Sep 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from management on Aug 24, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Honghui

Stayed 1 night in Aug 2023
Response from OM on Sep 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Hester

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from management on Aug 21, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Soo

Stayed 1 night in Aug 2023
Response from management on Aug 19, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Historic Inn In The Heart of OOB
We arrived a little early for check in. The staff promptly got us to a very spacious room. The historic inn is charming for an inn close to the beach, restaurants and activities.
Stayed 1 night in Aug 2023
Response from management on Aug 14, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was unique because it is the oldest Inn in Old Orchard The only problem is that you can hear people walking in rooms above
Stayed 3 nights in Aug 2023
Response from OM on Aug 13, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Jamie

Stayed 1 night in Aug 2023
Response from management on Sep 2, 2023
Thanks for choosing to stay at the Old Orchard Beach Inn. Glad you enjoyed your stay. We look forward to seeing you again soon!