Ratings based on 418 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to everything

Posted Sep 10, 2017
The staff at the hotel was extremely friendly and very helpful. Our room was quite spacious comfortable and very clean. I would highly recommend this hotel if you are thinking of travelling to Quebec City. Breakfast was a real treat. Fresh croissants, yogurt muffins and petit size jams delivered to your hotel room each morning. Enjoy your stay!
Comment from Hotel Management
Sep 10, 2017 by Chrystelle Dion, Hotel Management
Dear Guest, Thank you for rating your stay in our establishment! We are glad that most of your expectations were met and we look forward to seeing you again soon! Best regard,
5 out of 5
Recommended
for Everyone
by A verified traveler from Hobe Sound, Florida

Birthday in Quebec

Posted Sep 4, 2017
The hotel is fantastic, great location, wonderful staff, great breakfest delivery . Loved all aspects of the hotel very comfortable and would absolutely stay there again.
Comment from Hotel Management
Sep 4, 2017 by Chrystelle - Front Desk, Hotel Management
Dear M. Greg, Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2017
A very nice hotel with a warm friendly atmosphere and a very nice modern bathroom.
Comment from Hotel Management
Sep 2, 2017 by William - Front Desk, Hotel Management
Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice hotel in walking distance to old city.

Posted Aug 23, 2017
Newly renovated clean & bright bathroom. Very friendly & helpful staff
Comment from Hotel Management
Aug 24, 2017 by William - Front Desk, Hotel Management
Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and amenities

Posted Aug 23, 2017
Jean-Sebastien , the manager, can not do enough to help you. He is also a great person to talk to about Quebec. The hotel itself is as nice as the staff. Enjoy your holiday! Randall
Comment from Hotel Management
Aug 24, 2017 by William - Front Desk, Hotel Management
Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to train station

Posted Aug 3, 2017
The restaurant next to this hotel was reall great the room was large with great bath features, our view was good and the breakfast that was hanging on door each morning was good.
Comment from Hotel Management
Aug 5, 2017 by William - Front Desk, Hotel Management
Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2017
Pros: Comfort. Complementary breakfast. Quiet.
Excellent. We will definitely return someday soon.
Comment from Hotel Management
Jul 20, 2017 by Naïla - Front desk agent - , Hotel Management
Thank you for choosing our establishment for your trip to Quebec City. We are glad that you enjoyed your stay and we look forward to serving you again soon! Best regard, Naïla -Front Desk Agent-
2 out of 5
by Louise

Posted Jun 20, 2017 on Hotels
Comment from Hotel Management
Jun 22, 2017 by Chrystelle Dion, Hotel Management
Bonjour Mme Louise, Nous sommes sincèrement désolés de l'impression négative que vous avez conservée de votre séjour. Notre clientèle est importante pour nous et nous vous remercions d'avoir pris le temps de nous faire part de votre insatisfaction. Nous aimerions tout de même avoir plus de détails sur votre déception en nous écrivant un message directement. Nous espérons vous accueillir à nouveau afin de vous montrer le meilleur de l'hôtel des Coutellier. Cordialement, Chrystelle Dion Adjointe Administrative
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and lovely staff.

Posted Jun 5, 2017
Pros: Room was very comfortable
Location: Central location for walking around the city.
We loved our hotel, fabulous! The people were so great, the location was perfect, the accommodations were delightful.
Comment from Hotel Management
Jun 7, 2017 by Jean-Sebastien Page, GM, Hotel Management
The personnel at the hotel is great because our guests are great!! Thanks for sharing your experience!
5 out of 5
by Timothy

Beautiful boutique

Posted Apr 24, 2017 on Hotels
Wonderful hot breakfast delivered to your room
Comment from Hotel Management
Apr 26, 2017 by Chrystelle Dion, Hotel Management
Thank you for taking the time to share your moment with us. We really appreciate that you took the time to share your experience with us in Quebec City and we sincerely hope to have the chance to serve you again. Best regard, Hotel des Coutellier