Ratings based on 443 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Traditional, quaint but subtle luxury!

Posted Dec 10, 2017
Pros: The continental breakfast left at the door each morning was a most excellent and thoughtful treat.
Location: Galleries and restaurants nearby. A short walk from the gare du Palais. Across the square from the Christmas market. In a very walkable neighbourho
Very close to the train station, and amidst the gallery row of Rue St. Paul, des Coutillier provided us with a warm welcome and service just as we liked it! The room was clean and quiet, tastefully accoutremented. The beds were wonderful for sleeping, with very comfortable linens. A Keurig with premium pods, a bar fridge stocked with necessities. Complimentary wi-fi with enough outlets to charge devices. The bathroom was generous and the towels plenty, new and plush. Complimentary robes and an ironing board with iron! The staff recommended fabulous restos, and gladly made reservations for us. We liked des Coutillier for its intimate and friendly feel, yet professional and attentive. We liked the "just out of the way" location, far enough from the bustle of the Chateau Frontenac area for comfort and peace, and a worthy walk to the Christmas Market. We hope to return to des Coutillier on our next visit to Quebec.
Comment from Hotel Management
Dec 10, 2017 by William - Front Desk, Hotel Management
Dear Mrs. Marie, Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Estero FL

Hotel in Lower Old Quebec City

Posted Nov 26, 2017
Friendly and helpful staff. Good facilities. Several excellent nearby restaurants.
Comment from Hotel Management
Nov 27, 2017 by Chrystelle Dion, Hotel Management
Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Nov 2, 2017
Our second time at this beautiful hotel did not disappoint. Staff is friendly and helpful. Rooms are spacious and very clean. There is a small gym with a treadmill, stationary bikes, rowing machine and weights. And the breakfast “basket” is a lovely treat each day.
Comment from Hotel Management
Nov 2, 2017 by William - Front Desk, Hotel Management
Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from missoula Montana

Wow...Chiic Hotel

Posted Nov 1, 2017
We are Thrilled with this amazing Chic Hotel!!! It was our first time in Quebec City and I know I wanted to stay in old quebec city . So after much research and price considerations breakfast included and king size beds we chose this amazing hotel . It’s walking distance to everywhere around upper and lower Old Quebec so we walked everywhere. Love the Chic hotel style it was so exquisite! Also the king size beds were like sleeping on a cloud. Everything was amazing about this hotel couldn’t wait to wake up in the morning to get our little treat for breakfast see what was in our bag. All the staff was so helpful and informative and couldn’t say enough about this hotel will definitely be back!
Comment from Hotel Management
Nov 2, 2017 by William - Front Desk, Hotel Management
Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2017
Great location, and well organized. Good restaurant adjoined and we were impressed with all the little thoughts that went a long way.
Comment from Hotel Management
Oct 26, 2017 by Naïla - Front desk agent - , Hotel Management
Good Evening, We are pleased that you had a wonderful stay in our establishment and we look forward to serving you again soon! Best regard, Naïla- Front Desk -
5 out of 5
Recommended
for Everyone
by A verified traveler from washington state

A gem in old Quebec

Posted Oct 22, 2017
Beautiful attention to detail, wonderful continental breakfast at the door each morning, Lovely interiors in an older charming structure. Can't rate this place highly enough. First rate restaurant next door. We commend the owner!
Comment from Hotel Management
Oct 22, 2017 by William - Front Desk, Hotel Management
Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Terrific boutique hotel in perfect location

Posted Oct 18, 2017
This is the perfect hotel if you want to be close to the wonderful Petite Champlain area of town.First class lodging mixing the old with the new .The decor is well thought out the interior appointments were superior.Staff excellent and well informed.Easy walk from the cruise ship we came in on.Highly recommend!!
Comment from Hotel Management
Oct 19, 2017 by William - Front Desk, Hotel Management
Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago,IL

Nice hotel near restaurants and shops

Posted Oct 11, 2017
Hotel staff very helpful and kind. Breakfast delivered to room was delicious. The only thing our sink in the bathroom was slightly clogged. But excellent location with parking across the street. Close to restaurant and shops. Tres Bien!!
Comment from Hotel Management
Oct 12, 2017 by William - Front Desk, Hotel Management
Dear Ms. Theresa, Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

First Stay in Quebec

Posted Oct 8, 2017
Hotel is a short walk to Old Town attractions and has easy parking for cars. This is not easy to get close to the Old Town. The staff are friendly and helpful and are fluent in English. Restaurant is fantastic but expensive. Rooms are clean and well designed. This is a great hotel.
Comment from Hotel Management
Oct 8, 2017 by William - Front Desk, Hotel Management
Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Small size hotel close to the train station

Posted Oct 6, 2017
Pros: Size, location, room.
Location: Easy access from the train station, close to the indoor Farmer's Market, inspiring restaurant next door.
We enjoyed our stay at this hotel. The location is very good if coming from the train station and close enough to walk around Old Quebec City. The amenities were plentiful. The breakfasts delivered to the room were fine but with limited choices.
Comment from Hotel Management
Oct 6, 2017 by William - Front Desk, Hotel Management
Thank you for taking some of your time to share your experience at l'hôtel des Coutellier. We are glad you enjoyed your stay with us and we hope to welcome you again in Quebec City. Best regards,