Ratings based on 2,004 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Riyadh,KSA

Not worth it

Posted Nov 21, 2017
Not worth it hotel, my room was bad smelling, and the facilities was not as expected. WIFI was very poor. Not recommended for expedia customer.
5 out of 5
Recommended
for Everyone
by A verified traveler from waterloo, ontario

Great hotel, pretty, cozy, convenient, comfortable

Posted Nov 19, 2017
Everything was beyond my expectation! The room was extremely clean and beautiful, staff were very friendly!
Comment from Hotel Management
Nov 21, 2017 by AJAS Maxence, Hotel Management
Dear Mrs. Carey, Thank you to taking the time to share your feedback, thanks again for your good words, its always help you to become even better! We would be pleased to welcome you again, do not hesitate to contact us, Kind regards, Maxence
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Great location and comfortable room size

Posted Nov 18, 2017
Pros: Location, cleanliness, and restaurant attached
Location: Easy to access all the sights
Only complaint is being charged for parking, but I guess that is the nature of this city. I intend to stay here again when I return to this great city this Summer. The staff was helpful and patient with our questions.
Comment from Hotel Management
Nov 21, 2017 by AJAS Maxence, Hotel Management
Dear Guest, Thank you for taking the time to share your comments. Thanks again for your good words, we are glad to read that you enjoy your stay with us. We regret the inconvenience you experimented with a parking in Quebec... We try to propose the best price for the service we offer comparatively to the competition. It would be a pleasure to welcome you again, please, do not hesitate to contact us, Kind regards, Maxence
4 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located boutique hotel

Posted Nov 14, 2017
Close to some of the best restaurants in town. The hotel itself offers a flavour of the past in a modern way. Enjoyable.
Comment from Hotel Management
Nov 18, 2017 by Maxence, Hotel Management
Dear Guest, Thank you to took the time to share your feedback with us. Thanks again for your good words, we are glad to be recognized as a Boutique Hotel. We hope having the chance to welcome you again, and we remain at your disposal for any further information you might need, do not hesitate to contact us, Best regards, Maxence
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Close to all the boutiques and other tourist spots

Posted Nov 13, 2017
Had a very nice stay...pleasant staff...clean room...satisfied over all
Comment from Hotel Management
Nov 15, 2017 by Maxence, Hotel Management
Dear Guest, Thank you for your comment, thanks again for your good words. We are happy to read that you had a nice stay with us. We hope to welcome you again for a future stay in Quebec and we remain at your disposal for any additional information you may need, do not hesitate to contact us. Best regards, Maxence
4 out of 5
Recommended
for Everyone
by A verified traveler from GATINEAU QUEBEC CDA

Excellent accommodations close to activities

Posted Nov 13, 2017
My Superior Suite was perfect for a 3 nite stay in Quebec City....Located in Old Port section, it was 10 min. Walk to Old Quebec. The well appointed kitchenette meant I could prepare breakfast and lunch at my convenience. On site parking was available for a reasonable cost (Expedia VIP) compared to most CDN cities. Bedding/Linens and towels were good quality. The hotel staff were very knowledgeable and offered French/English option. Expect foot traffic noise from the suite above, but it’s cleaner than carpeting. I highly recommend this location.
Comment from Hotel Management
Nov 13, 2017 by Maxence, Hotel Management
Dear Gregg, Thank you for had taken the time to share your feedback. We are glad to read that you enjoyed the hotel, its location and the service. we regret the nuisance your experimented with the foot traffic noise from above, the tranquility of our guest is primordial. We hope having the chance to welcome you again, and we remain at your disposal for any further information you might need, feel free to contact us, Kind regards, Maxence
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Posted Nov 13, 2017
Great all around, fabulous location, no car needed. Helpful reception desk
Comment from Hotel Management
Nov 13, 2017 by Maxence, Hotel Management
Dear Danny, Thank you again for your goods words, that's encourage us to became even better. It would be a pleasure to welcome you again! Kind regards, Maxence
5 out of 5
Recommended
for Everyone
by A verified traveler from Peterborough, ON

Loved this hotel

Posted Nov 11, 2017
Great hotel with old world charm. Awesome room with tons of character. Very nice staff. Close to shops and tours in Old Quebec. Only concern was no breakfast available at hotel or near by.
Comment from Hotel Management
Nov 13, 2017 by AJAS Maxence, Hotel Management
Dear Karla, Thank you for your warm comment, we are very happy to read, you spent a great time in Quebec. Thanks again about the kinds words for our teams, your review really help us to became even better. Also we present you our sincere apologizes about breakfast, our hotel serve breakfast everyday from 07:00AM to 10:00 (continental buffet) and from 10:00AM to 03:00PM our partner restaurant propose ''Brunch''. We regret not reminding it to you. We hope to have the chance to welcome you in a near future and we remain at your disposal for any further information you might need, do not hesitate to contact us, Best regards, Maxence
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel ,close to the center of the city

Posted Nov 6, 2017
Pros: Location and staff
Location: Restaurants, historic sites and Farmer's market. Close to the Seaway.
Great city , lots of restaurants and historic sites. People very friendly and helpful . Hotel staff very efficient and helpful. Great location to see the sites.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
Close to shopping. Parking is right there, had a whole kitchen.