Ratings based on 394 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Great location, quiet and comfortable

Posted Jan 9, 2018
We stayed one night and everything was excellent. Efficient check in, nice room, only 2 mins from main square.
Comment from Hotel Management
Jan 9, 2018 by Amadeus Hotel, Hotel Management
Dear Guest, Thank you for your opinion, which you decided to share. We are glad, that you enjoyed your stay at Amadeus Hotel. Greetings from Krakow, hoping you will visit us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

VERY NICE hotel in old town

Posted Dec 6, 2017
The hotel is beautiful but the staff made the difference. They were always smiling and were genuinely happy to help us to make ours stay more enjoyable. Location of the hotel is excellent as well. I will stay at the Amadeus on my next visit.
Comment from Hotel Management
Dec 20, 2017 by Amadeus Hotel, Hotel Management
Dear John, we are very happy, that you decided to share your travel experience with us and our hotel met your expectations. Greetings from Amadeus Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Merseyside

Very nice hotel,

Posted Dec 5, 2017
Pros: The staff were excellent The hotel was spotlessly clean and had a lot of character. It is small and friendly excellent breakfast. Freshly cooked
Cons: The hotel needs a lick of paint and new carpets without spoiling the character of the hotel
Location: Near to Old Town, main square. Plenty of restaurants close by Excellent location
This hotel is very close to old town square so location is excellent. We arrived at 11am, knowing that check in was after 2pm but the hotel receptionist told us that both rooms were ready and we could access them immediately! This was excellent as we could unpack and then go out for the rest of the day. The staff were excellent, they went out of their way to help with any request The shower was the best we have ever had in a hotel, very powerful!!
Comment from Hotel Management
Dec 20, 2017 by Amadeus Hotel, Hotel Management
Dear Mike, thank you for your valuable feedback. we are happy, that you felt good in our hotel. It will be nice to hosting you in the future. Greetings from Amadeus Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Ideal location near the main square

Posted Dec 3, 2017
Pros: Good staff/food and location
Location: Good start for a walking tour of old Krakow
Excellent hotel and well worth the money; food was outstanding and staff helpful.
Comment from Hotel Management
Dec 4, 2017 by Agata - Amadeus Hotel, Hotel Management
Dear Lesley, thank you for your nice opinion regarding the stay at Amadeus Hotel. We are happy, that our hotel met your expectations and you had spent a good time in Krakow with us. Greetings from Krakow, hoping to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great location

Posted Dec 3, 2017
Great location for touring Old Town Krakow. The desk staff were helpful and informative. We did find the front rooms a bit noisy but it was quieter after 11pm. The breakfast was excellent though one of the staff could have done better. Most were attentive and friendly.
Comment from Hotel Management
Dec 4, 2017 by Agata - Amadeus Hotel, Hotel Management
Dear Guest, thank you for your feedback. We are happy, that our hotel met your expectations. We appreciate your remarks regarding the services. Greetings from Amadeus Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk UK

Close to Krakow main square

Posted Nov 25, 2017
Reception staff very helpful and friendly. Comfortable beds. Clean and spacious rooms. Breakfast not recommended. Wi-fi unreliable
Comment from Hotel Management
Dec 4, 2017 by Agata - Amadeus Hotel, Hotel Management
Dear Gwyneth, thank you for sharing your opinion with us. We are happy, that our rooms and the staff met your expectations. On the other hand it is dissapointing, that the breakfast wasn't to your liking. Thank you for letting us know about the problem with Wi-Fi, it was reported to our IT. Sometimes the reset one of our transmitters is needed. Greetings from Amadeus Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Amadeus, Krakow.

Posted Nov 11, 2017
Hotel with character and in an excellent location just minutes from the main square.
Comment from Hotel Management
Nov 14, 2017 by Amadeus Hotel, Hotel Management
Dear Guest, Thank you for your opinion. We are happy, that Amadeus Hotel met your expectations. Please, visit us again in the future!
5 out of 5
by Paul

Friendly hotel

Posted Oct 23, 2017 on Hotels
Very close to old town square. Perfect location. A little street noise but worth it for location. Old world charm in This hotel. Front desk staff were all lovely. Best of our trip and being a small hotel we chatted every time we came past. They were helpful, interested in our day and helped make our time in Krakow more memorable, Good wifi. If you don't want really modern, stay here it's fantastic.
Comment from Hotel Management
Nov 14, 2017 by Anna, Hotel Management
Dear Paul, thank you for your comment and praise words addressed to the Front Desk Staff. We are happy, that we created so good atmosphere, and you felt well in Amadeus Hotel. Please, visit us again in the future, to see more interesting places in beautiful Krakow, which we can recommed on spot!
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Posted Oct 20, 2017
Lost a iPad on a tour. Called the Amadeus And they were able to find and return the iPad. Exceptional front desk.
Comment from Hotel Management
Nov 14, 2017 by Amadeus Hotel, Hotel Management
Dear Guest, thank you for the nice opinion and praise words regarding the Front Desk Staff, we always try do our best! :) We look forward to welcoming you to Amadeus Hotel, whenever you decide to come back to beautiful Krakow.
3 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location.

Posted Oct 9, 2017
Great location. Quiet side street just off the main square. This is more of a 3 star hotel though- no bottles of water, small rooms, very basic breakfast. Still enjoyed my time there and would recommend it because of the ideal location.
Comment from Hotel Management
Nov 14, 2017 by Amadeus Hotel, Hotel Management
Dear Guest, thank you for your feedback, we appreciate it. Greetings from Amadeus Hotel.