Ratings based on 423 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Posted Oct 4, 2017
It was very convinient location. The staff was nice But room small
Comment from Hotel Management
Oct 14, 2017 by Classic Hotel Harmonie Team , Hotel Management
Dear Arlene, Thank you very much for your evaluation. This great feedback is the reason why we are working on our service skills and we know we are on the right way.Thank you very much. We hope to welcome you again soon.
2 out of 5
by A verified traveler

Did not enjoy the stay

Posted Aug 23, 2017
We specifically asked for a double bed but instead we got two single beds. We even paid for the superior room but there was nothing superior about it. There was previous persons McDonald's food left in the fridge which stunk it out. We asked at reception if they could clear it out. We got back around 4pm and the room hadn't been cleaned, and we went out around 9:30am, and the McDonald's was still in the fridge.
Comment from Hotel Management
Sep 10, 2017 by Ihr Team vom Classic Hotel Harmonie, Hotel Management
Dear guest, thank you very much for your evaluation. We have told our housekeeping staff to take more care of this issue. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice hotel with friendly staff

Posted Jul 23, 2017
Nice hotel with comfortable beds and great breakfast. Close to train station and major sites.
Comment from Hotel Management
Aug 1, 2017 by Classic Hotel Harmonie Team , Hotel Management
Dear guest, thank you very much for your greta feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best price-quality in this area!

Posted Jul 18, 2017
Clean, new, comfortable, central. Best price-quality in this area!
Comment from Hotel Management
Sep 10, 2017 by Classic Hotel Harmonie Team , Hotel Management
Dear guest, thank you very much for your great feedback.
4 out of 5
by A verified traveler

Sufficient, clean rooms

Posted Jul 18, 2017 on Hotels
This hotel is perfect for a single traveler looking to just have a private place to clean up and sleep. The location is walking distance to the train station and any of the major downtown business sites in Cologne. The room is a good size for an individual but would be cramped for 2. The rooms were clean and had sufficient lighting and outlets for doing business in them.
Comment from Hotel Management
Jul 30, 2017 by Sabrina, Hotel Management
Dear guest, thank you for your valuation. Your opinion is very important for us. We offer three categories: Deluxe, Superior and Classic with different room sizes and beds. We are looking forward to welcoming you again. Your Classic Hotel Harmonie Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2017
The Hotel meet all my needs as a participant of the Power-Gen PennWell conference located at Koelnmesse Bogdan Wojak
Comment from Hotel Management
Jul 2, 2017 by Ihr Team vom Classic Hotel Harmonie, Hotel Management
Dear Mr. Wojak, thank you very much, your opion is very important for us. We are glad to receive a positve reply from you. We hope to welcome you again in our Classic Hotel Harmonie
2 out of 5
by Bari

Bad Stay in Cologne

Posted Jun 9, 2017 on Hotels
We were supposed to have adjoining or rooms together as we were traveling with our two children. When we arrived the hotel said they could not accommodate us and we were placed on separate floors! They were very rude and did not even try to help us. When we did get to our rooms- the air conditioning in one of the rooms did not work and we had to be relocated again. No compensation or apologies were offered. I definitely would not stay here- there are surely better hotels with nicer staff. We traveled throughout several countries and this was our only bad experience.
Comment from Hotel Management
Jun 17, 2017 by Sabrina, Hotel Management
Dear Bari, Thank you for evaluation. We do apologize for the inconvience you have caused. If we have had some possibility for a room change, we would have provided it to you. We are sorry, that your expereinces with our staff was not convienent, we are working on improving our service and quality. Your Classic Hotel Harmonie Team We would be glad to welcoming you again in our hotel.
4 out of 5
by A verified traveler

Older room but great location

Posted May 26, 2017 on Hotels
The location is fantastic. Three blocks or so of short walk to the Cathedral. The breakfast and service ladies are great. Room...very small and dated. The bathroom vent fan would keep hummmmm for a long time after shutting off . But for the price and location it is ok since I don't stay in the room during the day time.
3 out of 5
by A verified traveler

It's alright

Posted May 17, 2017 on Hotels
It's alright, wouldn't stay there again though unless it's the only choice then it's fine.
4 out of 5
Recommended
for Everyone
by A verified traveler from denver

Mid level hotel in very good location to center.

Posted May 7, 2017
Cons: Lobby area
Hotel with same amnemities than business hotels, but more character. Enough desk space for working, free internet fast enough. Not good for business meetings. Can see it as good for a family trip
Comment from Hotel Management
Jun 17, 2017 by Your Classic Hotel Harmonie Team , Hotel Management
Thank you very much for your assessment. Your opinion is very important for us. We are located in the city center of Cologne, in 2018 we will have more space for business meetings. We will be happy to see you again in the Classic Hotel Harmonie. Your Classic Hotel Harmonie Team