Ratings based on 171 Verified Reviews

4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from doylestown, PA

Great location, next to market Square and everyth.

Posted Nov 22, 2017
Great location, close to everything. Friendly and helpful hotel staffs. Excellent breakfast with many varieties and individual order for omelette.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Choice

Posted Nov 21, 2017
Excellent choice. Maybe hotel need a bit of money spend on carpets. Other than that. No issues at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from u.k.

I would stay here again

Posted Nov 18, 2017
Pros: Hotel works well with what they have available. Staff are helpful and informative.
Cons: More pillows on hand.
Location: 10 minute walk from the train station. 5 minute walk to the old square.
Great location and breakfast was excellent with plenty of choice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to the Old Town centre

Posted Aug 30, 2017
Hotel was clean and very handy for the town centre. Also close to train station for transfers to the airport.
5 out of 5
by john

wonderful Krakow

Posted May 5, 2017 on Hotels
very close and easy to reach all parts of Krakow. Only disappointment was, no in room kettle for tea and coffee
4 out of 5
by A verified traveler

Easter in Krakow

Posted Apr 17, 2017 on Hotels
The hotel was in a great location. It is a bit tired but the room was fine with a very large bed. Bathroom great with a large shower enclosure. Toiletries provided but not hair conditioner. Breakfast choices were wonderful and the breakfast room was very clean and welcoming. Would definitely recommend and happy to stay here again. It is also next door to 2 wonderful bars.
4 out of 5
Recommended
for Everyone
by A verified traveler from WALES

nice hotel shame about the older receptionist

Posted Aug 10, 2016
Pros: Except for not getting the right room it was clean tidy and good hotel
Cons: From a wheelchair point of view there is a 4/5 inch step to get in so some kind of ramp would be good portable or fixed
Location: Location fantastic all the attractions close by theres bars restaurants the castle cathedral main square the river plenty to keep you occupied
Didn't start off too well put a request in for disabled room as I;m in a wheelchair but told it was in use receptionist not very helpful she knew there was nothing i could about it no people skills that the bad out of the way the younger receptionist was nice and the night porter was excellent very friendly always asked how our day went and always with a smile.The hotel was very clean beds comfortable bit of noise in the night nothing we couldn't handle we were all young once the hotel is in a great location in the old town with every attraction within 10/15 minute walk I thought it was a beautiful city locals lovely it was a wonderful short break
3 out of 5
by A verified traveler

Noisy Neighborhood, OK Room

Posted Sep 11, 2015 on Hotels
Our room was just fine for the price - except that it was located in the FRONT of the hotel and extremely noisy between midnight and 0500 due to drunken crowds milling around from adjacent buildings. That's right - bars stay open until 5 am in Krakow! The staff will call local police to quiet revelers down if you complain.....the crowds are VERY loud. The staff was pleasant, the room was clean and location near the train station and Main Market Square was good for us despite the street itself not being very nice. Breakfast was good, wifi "sketchy," luggage room provided to early arrivals much appreciated. I'd give this hotel 3/5 in it's price category.
5 out of 5
Recommended
for Everyone
by A verified traveler

Basic European Hotel close to everything

Posted Aug 26, 2015
Pros: Location
Cons: Beds pillows
Location: Main square, castle, Jewish quarter lots of restaurants
This within walking distance of most of the Kraków must sees. Rooms are spacious with lots of storage space. Main downside is the beds and pillows are not very comfortable. No room safe either although staff will lock up your valuables at desk. Breakfast buffet has wide variety of food. Staff can book Auschwicz tours but you have too pay cash.
4 out of 5
by Alexander

good overall

Posted Jul 19, 2015 on Hotels
The good: Good value, we had a room for three with breakfast included. Walking distance to Market Square, Vavel, and arguably the train station. Helpful English speaking staff. The bad: No coffeemaker or mini fridge in the room. Coffee is pay for downstairs. Plenty of nightlife around. Noise from a few cafes downstairs in the street all night long. No big deal when you are tired from walking Krakow. Pack your earplugs.