Exterior detail

Reviews of Hotel Domspitzen

Hotel Domspitzen
Domstrasse 23-25, Cologne, NW

Reviews

8.6

Excellent

Rating 10 - Excellent. 144 out of 330 reviews" "
Rating 8 - Good. 134 out of 330 reviews" "
Rating 6 - Okay. 34 out of 330 reviews" "
Rating 4 - Poor. 14 out of 330 reviews" "
Rating 2 - Terrible. 4 out of 330 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Tamara

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The room is clean, breakfast is good and the location of the hotel is excellent. No safe, no amenities and the room smells of humidity and food when they are cooking in the kitchen. Ceiling lamp not available only table lamps and the wall plug was not working we had to remove the tv plug to charge our laptops. Reception staff not friendly at all.
Stayed 4 nights in Mar 2024

8/10 Good

Rachel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre stay
We have stayed at the Dom Spitzen before because it is so convenient for the train station and cathedral centre. The staff are lovely and the breakfast selection excellent. My only wish would be for a downstairs lounge area, as there are just a couple of chairs in the reception area. If you struggle with stairs ask to be on the right hand side of the hotel because the left has no lift.
Stayed 3 nights in Nov 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s within easy walking distance of the Köln Hbf station and the Dom. It is ideal for visiting the Christmas markets. Having the train virtually on the doorstep it’s a breeze for going to other places such as Aaken etc. The staff are very friendly and helpful and the choices at breakfast are able to suit every diet or taste and set you up for the day
Stayed 3 nights in Nov 2023

10/10 Excellent

Dana

Stayed 1 night in Oct 2023

10/10 Excellent

Natallia, Scarborough

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a few steps from the central station, large room, having a kitchenette was a bonus. The shower stall is small, but you have to consider the age of the building. The staff was helpful and welcoming
Stayed 3 nights in Jun 2023

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Paul

Liked: Cleanliness
Disappointing
While I reserved this hotel I was given a room in another hotel one block away but with breakfast in this hotel. The reception was also in the other hotel. Rooms were not automatically serviced either. The disappointment was compounded by having an energy tax in addition to a 'city tax' sprung on me when I checked in. There was no warning in advance about this. I understand that the energy tax is a government initiative but I found it offputting and it has put me off returning to Germany. All in all i wouldn't recommend booking this hotel.
Stayed 5 nights in Mar 2023

10/10 Excellent

Chris

Stayed 2 nights in Dec 2022

6/10 Okay

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2022

10/10 Excellent

MAN KIT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are all very nice. the whole hotel gives a cosy family hotel vibe and are very friendly to foreign visitors. Even though we made a mistake of late check in due to reservation issue, the staff are still very patient in handling it and we appreciate that a lot.

8/10 Good

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located for the station and the cathedral / Old Town . Pleasant helpful staff , room comfortable although compact , very good breakfast .Good value and would definitely stay there again .
Stayed 2 nights in Oct 2022

8/10 Good

Felino, bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to most of the sites I wanted to visit.
Stayed 3 nights in Oct 2022

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to the Cologne Hbf (main train station) and was very easy to locate. It's walkable to the Dom cathedral and the river front. The staff at the desk was very welcoming and even arranged food for us when we checked out before breakfast. The lift is very small (one person, maybe one suitcase) and there are a lot of stairs. Our room was simple and comfortable, and we even went out onto the roof-top terrace to watch the sunset. We would stay here again if we return!
Stayed 1 night in Sep 2022

10/10 Excellent

Iga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an easy walk to railway station, very clean, fantastic breakfast. Amazing find, I will be back
Stayed 1 night in Jun 2022

6/10 Okay

Rana

Stayed 4 nights in Mar 2022

10/10 Excellent

David T

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast offering
Nice hotel, probably the smallest hotel room I've ever had, but it wasn't any less than whatbI needed. I give them very high marks for the amazing breakfast they offer. I loved that breakfast.
Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2021

10/10 Excellent

Dschust, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to train yet quiet!! Small boutique experience great staff!!
Stayed 2 nights in Mar 2020
Response from Hotel Domspitzen on Mar 19, 2020
Dear Dschust, thank you for the positive words and the perfect score, we are happy that you had a good experience in our hotel and we are looking forward to welcome you back if you visiting Cologne once more. Kind regards Your Team from Hotel Domspitzen

6/10 Okay

Soo Kyung

Traveled with family
Liked: Staff & service
Good location, great breakfast
Hotels in Cologne are very expensive and the rooms seem to be very small. The room we were assigned to was on the top floor (chambre de bonne) and the bathroom was very tiny (we are slim ladies and we had barely any room to move around without bumping into things). The best part of our stay was complimentary breakfast service at the hotel. The layout was neat with just the right amount and kinds of breakfast foods. The kitchen also cooks eggs and bacon to your liking. Staff members were very kind and helpful as well. Hotel is located right across from the Central Train Station and is walking distance to Cologne Cathedral.
Stayed 1 night in Feb 2020
Response from Hotel Domspitzen on Feb 10, 2020
Dear Soo Kyung, thank you for giving us a feedback to your stay. We are happy that you enjoyed our breakfast and you were satisfied with our service as well as our location. The prices during your stay were higher than usual as we had a big fair (ISM) in Cologne and if you want to come back to our hotel you can request a room with a bigger bathroom in your reservation and we will find a room which will meet your expectations. Kind regards Yourt Team Hotel Domspitzen

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2019
Response from Hotel Domspitzen on Nov 13, 2019
Dear valued guest, thank you for giving us a good rating, we are happy that you enjoyed your with us and if you would like to come back to Cologne, we would be happy to host you again. Best regards Your Team Hotel Domspitzen

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel Domspitzen on Oct 2, 2019
Sehr geehrter Nick, vielen Dank für die positive Bewertung, wir freuen uns, dass es Ihnen bei uns gut gefallen hat und heißen Sie gerne bald wieder bei uns Willkommen. Mit freundlichen Grüßen aus Köln Ihr Team Hotel Domspitzen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Hotel Domspitzen on Aug 4, 2019
Sehr geehrter Gast, vielen Dank für die perfekte Punktzahl, wir freuen uns, dass es Ihnen so gut bei uns gefallen hat und sollten Sie erneut nach Köln kommen, heißen wir Sie gerne wieder bei uns Willkommen. Mit freundlichen Grüßen aus der Domstadt Ihr Team Hotel Domspitzen

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointed
I was not happy and I dont think my needs were met - the staff were nice and accomodating but they either could give me a part of what I needed: either an ensuite bathroom (for Euro10 extra) without wifi or no ensuite and wifi! A challenge if you are there for work and have to use the dining room to work in. The place does need a refurbishment and ideally with some soundproofing or air conditioning. I did stay in a hotel 50 metres from this one before with all these facilities including coffee maker in the room and no real difference in price. Domspitzen was my choice I accept that but I would not go back and I am bemused at the high scores it gets.
Stayed 2 nights in Jul 2019
Response from Hotel Domspitzen on Aug 7, 2019
Dear valued guest, we are sorry to hear that you were not satisfied during your stay. If we would have known before the room change, that you need the Wifi for working, we would have provided you with a room, where the Wifi works better. We recommend every potential guest, to check our facilities so they are not disappointed that we do not have an air conditioning or that it may get a bit louder as we are in the very center of the city. Again, we are sorry that we could not match your expectations are we hope, that if you ever come back to Cologne, you give a chance, to show you, that we can do better than last time. Best regards from Cologne Your Team Hotel Domspitzen

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent choice for our needs. Breakfast was fresh and appetizing with variety and sufficient protein and carbohydrate foods. The price was good also. Staff members were very helpful
Stayed 3 nights in Jul 2019
Response from Hotel Domspitzen on Jul 20, 2019
Dear valued guest, thank you very much for the perfect rating, we are happy that you enjoyed your stay that much and we are looking forward to welcome you again, the next time you visit Colgone. Best regards Your Team Hotel Domspitzen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Hotel Domspitzen on Jul 3, 2019
Sehr geehrter Gast, vielen Dank für die perfekte Bewertung, wir freuen uns, dass es Ihnen bei uns so gut Gefallen hat und heißen Sie gerne bald wieder bei uns Willkommen. Mit den besten Grüßen aus Köln Ihr Team vom Hotel Domspitzen

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel's location is excellent - easy access to train station and the cathedral. The breakfast is the best we've had on this trip, even includes made to order omelets. The staff are particularly helpful and friendly. Though the room was small, it was charmingly appointed and the beds were comfortable.
Stayed 3 nights in Jun 2019
Response from Hotel Domspitzen on Jun 18, 2019
Dear valued guest, thank you very much for the perfect rating, we appreciate that you have taken your time to give us a feedback. We are glad to hear that you liked our location, our breakfast and the room you had. If you are ever coming back to Cologne, we would be happy to welcome you back in our hotel. Best regards Your Team from Hotel Domspitzen

6/10 Okay

Verified traveler

Stayed 1 night in May 2019
Response from Hotel Domspitzen on Jun 13, 2019
Dear valued guest, thank you for the rating. We would like to welcome you back the next time you visit Cologne. Kind regards Team Hotel Domspitzen

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all for this hotel Far from the train station Room amenities are terrible Cleanness is average Breakfast is minimal and almost everything is shortage Staff's service mind can't be poorer, they don't want to help you with anything Just ask for the water at breakfast and got nothing except his back walking away In my all hotels I've ever stayed this is the worst one of all Also pricy compare to the quality If someone would like to stay around there I suggest pay a little bit more or less to stay at other hotels There are tons of better hotel around there
Stayed 1 night in May 2019
Response from Hotel Domspitzen on Jun 4, 2019
Dear valued guest, we are sorry to hear that you were not happy at all during your stay. Our location is very popular as you only have to walk one minute to the metro and two minutes to the main station. We are also very happy that almost every guest loves our breakfast buffet and appreciates the work we put into it, so we want to apologize if we could not fulfill all your wishes you might have had and that our rich breakfast buffet didn´t matched your taste. We hope you will find a hotel which will meet your expectations, the next time you visit Cologne. Kind regards Team Hotel Domspitzen

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and helpful staff. Loved the fresh flowers in reception and breakfast area.
Stayed 1 night in May 2019
Response from Hotel Domstern on May 21, 2019
Dear valued guest, thank you for the postive comment regarding our breakfast and decotration in the hotel, we appreciate your feedback and would like to welcome you again the next time you visit Cologne. Kind regards Your Team from Hotel Domstern

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located.
Liked the place. Breakfast (as many others have said) was top hole. Good location, very friendly and helpful staff. Only complaint: tea/coffee making faculty in room would be really handy - don't know if it's a British thing but nice to have a hot drink before you get dressed (or go to bed).
Stayed 3 nights in May 2019
Response from Hotel Domspitzen on May 14, 2019
Dear Martin, thank you for the feedback. We are glad to hear that you liked our breakfast and our service. If you want to come back to our hotel and like to have a coffee or tea, we can prepare it at the reception for you at any time. Kind regards from Cologne Team Hotel Domspitzen

8/10 Good

N Thiaharajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back.. pleasant, helpful and confortable.
I brought cheese from Amserdam and wanted to keep it cold for my diration of stay... Mr. Stefan was happy to keep it in the hotel's refrigerator. Bf is sufficient w yoir choice of eggs. Other staffs were equally pleasant to deal with... .Will return here to stay.
Stayed 4 nights in Apr 2019
Response from Hotel Domspitzen on May 14, 2019
Dear Mr Thiaharajan, thank you for the positive feedback, we are happy to hear that everything was fine during your stay and that you would like to come back; if you have any reservation requests we will assist you at any time. Best regards from Cologne Your Team from Hotel Domspitzen

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice four star hotel
The room had plenty of space and comfortable beds. Parking is always an issue in a college town
Stayed 3 nights in Mar 2019
Response from Hotel Domspitzen on Apr 2, 2019
Dear Gregory, we are glad to hear that you liked the room you had. If you are coming back to Cologne, we are happy to assist you with reservation requests of any kind, you can also reserve a parking place which is close to our hotel. Best regards from sunny Cologne Team Hotel Domspitzen

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good eats!
Everyone was so polite and helpful. Hotel close to the train station (good), but quiet (even better). The complimentary breakfast was amazing! And complimentary chocolate candies were everywhere.
Stayed 2 nights in Feb 2019
Response from Hotel Domspitzen on Mar 12, 2019
Dear Katherine, thank you for your very positive feedback, which we highly appreciate! We hope to see you again if you should ever come back to Cologne. Best regards Your Team Hotel Domspitzen

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further when in Cologne
This a wonderful hotel that I would heartily recommend. The staff was very friendly and helpful. The breakfast was amazing. Nice variety and eggs cooked to order. Great location near Cathedral and private parking nearby. The hotel manager saw that I was a "senior" and moved us to a lower room without my asking, thank you! We could not have asked for more at this price. We will be back for sure.
Stayed 2 nights in Dec 2018

8/10 Good

C

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location and breakfast, but small room
Hotel is close to train station and walkable to the sights, good breakfast, friendly staff. However, the room was very very small and the bathroom even smaller. The toilet was literally right under the sink! Don't know how a larger person would be able to use it... also no storage for luggage and it was quite loud (from the hallways and the street).
Stayed 2 nights in Nov 2018

8/10 Good

RON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel stay was very pleasant, the staff does everything to make your stay pleasant. The hotel's location is excellent, a 2-minute walk from the main train station and close to the other tourist attractions of the city. What is missing is that the opinion will be perfect. There is no air conditioning in the rooms, so you sleep with an open window that allows the mosquitoes to enter the room and make a party on you.
Stayed 7 nights in Sep 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small single room as expected - but welcoming, friendly hotel, close to the station. Excellent breakfast!
Stayed 1 night in Sep 2018

10/10 Excellent

Emily

Nice hotel, very central and friendly staff. Really enjoyed the breakfast.
Stayed 1 night in Sep 2018

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cologne
Small but comfortable room only a few minutes walk from old city, Cathedral and train station. Very good breakfast and nice roof terrace to relax on.
Stayed 3 nights in Jul 2018

4/10 Poor

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Tiniest Bathroom in the World!
some rooms do not have access by lift. Our didn't and it was 52 steps up. There are other rooms even higher, 78 steps to them. Our en-suite bathroom was the tiniest I have ever seen. Very poor WiFi Noise from trains at the back..
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come for the Breakfast.
Nice location in the centre of Cologne. Excellent breakfast, great variety, prepared with great care. Plus size people will find the bathroom to be extremely small, but it is fine for fit people.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a few days away
The hotel was in a great location right next to the train station, the room was a good size and clean, there was a great variety of breakfasts and the staff could not have been more helpful, even preparing a lunch bag for us as we missed breakfast due to an early flight. Bathroom might need updating and for double duvets on the double bed instead of single duvets, but I really enjoyed my stay.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Christmas Markets
Convenient to the train station and Cathedral. Excellent service. Great variety at breakfast including made to order eggs. Simple furnishings, small room and very thin towels. Good value. No gathering spaces.
Stayed 5 nights in Nov 2017

10/10 Excellent

Beverley e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Excellent service and nice accommodations. Great breakfast and convenient to train station and old town. The only down size was the step up and down from the shower was very high. Otherwise, no complaints. We would highly recommend.
Stayed 2 nights in Nov 2017

10/10 Excellent

Nuttanich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

sarah , Near Bath , United kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A vert welcoming stay
Absolutely loved this hotel situated so close to the railway station and Cologne Catgedral in a clean and quiet road , a real haven from the hustle and bustle of the city . All the Staff were amazingly professional , helpful and friendly to include checking me in with efficiency and a smile after my late arrival past midnight . The room was sparkling clean and of good size with a very comfortable bed.There were a number of stairs to 4th floor but a very efficient lift next to reception on the ground floor which was perfectly situated for carrying my luggage . Breakfast was fresh ,very varied and delicious . I thought the hotel was good value for money considering it's great location, cosy decor with lots of attention to detail and great staff .I would definately stay there again.
Stayed 2 nights in Aug 2017

8/10 Good

John

Liked: Cleanliness, staff & service
Overnight stop close to Cologne railway station
Hotel used as overnight stop conveniently close to Cologne main railway station. Reception quick and easy with good recommendation for somewhere to eat. Excellent English spoken. Room was small and basic but clean and ok for overnight stay. Breakfast was included in the rate and was excellent. Overall good and would use again.