Ratings based on 717 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely and quiet hotel, 5 minutes from centrum

Posted Jul 31, 2017
Very clean and quiet hotel. Friendly and helpful staff. Very close to downtown. Nice pool. Would return anytime.
5 out of 5
Recommended
for Everyone
by A verified traveler from sheffield UK

Good location, nice staff, great room

Posted Jul 29, 2017
Good location, only a couple of minutes walk from the old town and Heumarkt. Room very comfortable and clean. Staff very pleasant and helpful. Swimming pool very nice!
Comment from Hotel Management
Aug 7, 2017 by Hotel Lyskirchen, Hotel Management
Dear Brad, Thank you very much for your positive feedback. We are happy that you appreciated our service and our comfortable facilities at the hotel. The entire hotel team is looking forward to welcoming you back soon! With kind regards, your Team from the Hotel Lyskirchen
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good

Posted Jul 29, 2017
Very good hotel and close enough to the downtown. Close to chocolate factory.
Comment from Hotel Management
Aug 7, 2017 by Hotel Lyskirchen, Hotel Management
Dear guest, Thank your for your positive feedback! We look forward to welcome you again in our hotel! Best regards, your Team from the Hotel Lyskirchen
4 out of 5
Recommended
for Families
by A verified traveler from Westbury, NY

FAMILY STAY

Posted Jul 12, 2017
Pros: location and staff. Felt private.
Cons: More affordable breakfast.
Location: See the big cathedral. Walk to restaurant area
I DIDN'T KNOW ABOUT THE POOL UNTIL OUR LEAVING DAY. Expedia didn't inform us about the pool either. The staff were pleasant. The location was very good. The breakfast price was too high for me so we ate from the supermarket at this time and ate out dinner.
Comment from Hotel Management
Aug 7, 2017 by Hotel Lyskirchen, Hotel Management
Dear Claude, Thank you so much for your nice review. We are glad to read that you had a comfortable stay with us. We would be pleased to welcome you again in our hotel. Kind regards, Your Team from the Hotel Lyskirchen
2 out of 5
by A verified traveler

Only if you have an unlimited budget !

Posted Jul 10, 2017
You pay too much for only a room. Everything else comes with an additional fee, especially the coffee. You got one small capsule for your room per day, then they charge for an additional one each time you ask for another. The overpriced restaurant is... well ... outstandingly overpriced! One night the night guy close the main door, was on is phone not responding to my knock when I came back at 1am. Spent 20 minutes outside waiting for I'm to respond. Location was 20 minutes by walk from the HBF. Close to the Rhin. Nothing special there. Oh! Try the "BossBurger" restaurant close by. Delicious, well priced, excellent service, delivery free ;)
Comment from Hotel Management
Aug 7, 2017 by Hotel Lyskirchen, Hotel Management
Dear GPW, Thank you for your feedback. We are sorry, that your stay with us did not meet your expectations. Further we would like to apologize for the waiting time in the night. That should not have happened. We would be glad if you would visit us again in the future. Kind regards from Cologne, Your Team from the Hotel Lyskirchen
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Cologne Experience

Posted Jul 1, 2017
The first impression of the hotel when we first arrived wasn't great due to reconstruction, but the cleanliness of the room and friendliness of the hotel manager quickly changed our impression. Overall, our three days stay at this hotel was great. The location is in close proximity to all tourist attractions in the old town. The driving distance to Drachenburg castle in Königswinter is less than 30 minutes.
Comment from Hotel Management
Jul 20, 2017 by Hotel Lyskirchen, Hotel Management
Dear Bruce, Thank you for your positive feedback about your stay with us. We are pleased to hear that you enjoyed your stay at the Hotel Lyskirchen. We would be glad to welcoming you the next time when you are in Cologne. Best regards, your Team from the Hotel Lyskirchen
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 6, 2017
The hotel has a good location, walking distance to central places. The staff was helpful. I enjoyed the swimming poll.
Comment from Hotel Management
Jun 14, 2017 by Hotel Lyskirchen, Hotel Management
Dear guest, Thank you for your positive feedback about your stay with us. We are pleased to hear that you enjoyed your stay at the Hotel Lyskirchen. We would be glad to welcoming you the next time when you are in Cologne. Best regards, your Team from the Hotel Lyskirchen
4 out of 5
Recommended
for Everyone
by A verified traveler from Newport, Wales

Hotel with Pool near the Chocolate Museum

Posted Apr 20, 2017
Location: The hotel is very close to the Chocolate Museum and a short walk along the Rhine takes you to some reasonably priced restaurants and boat trips kiosks
We had a lovely stay at this hotel. The room was spacious and clean although wardrobe space was a little lacking (we are a family of three). The pool was beautiful and stays open for use until late. The bar area was attractive but lacked atmosphere as it was not really being used this early in the season. The hotel was a short walk (5-10 minutes) from the Heumarkt and shopping as well as being close to the Rhine promenade.
Comment from Hotel Management
Apr 27, 2017 by Hotel Lyskirchen, Hotel Management
Dear Sarah, Thank you for your time writing your detailed feedback about our Hotel. We are pleased to hear that you enjoyed your stay with us during your visit of cologne. We do hope to welcoming you next time. Best regards, your team from the Hotel Lyskirchen
1 out of 5
by A verified traveler

Posted Apr 8, 2017
No business ethics doesn't care about customer satisfaction or retaking advantage of customer's soft position
Comment from Hotel Management
Apr 13, 2017 by Hotel Lyskirchen, Hotel Management
Thank you for your feedback. We are sorry, that your stay with us did not meet your expectations. Guest satisfaction is very important for us. Unfortunately we do not have your name and therefore we do not know the reason for your disappointment. Please contact us so we can take care of this matter. Your team from the Hotel Lyskirchen
4 out of 5
Recommended
for Everyone
by A verified traveler from Dunmow

Good hotel in reasonable position

Posted Mar 14, 2017
Pros: Good value, pool and sauna very nice.
Cons: Price of breakfast outrageous! Free wifi looks very slow by any standards.
Location: A 10 minute walk from old city attractions, train station 15 minutes. No shops nearby open on sunday. Close to river which is nice.
Stayed here for a long weekend sightseeing, the hotel is about 15 minutes walk from the train station not far from the river. Similar time if you use the tram, but the nearby station (Heumarkt, DON'T get confused with Neumarkt which is nearby!) is enormous and the tram 3 flights down so best to walk.Most things are a 10 minute walk. Rooms OK but nothing special, the free wifi looks very slow so stuck to my own phone. They provide free coffee/tea, but the machine is not easy to understand and rather temperamental. Free bottle of water which is good. Pool and sauna very good.
Comment from Hotel Management
Mar 17, 2017 by Hotel Lyskirchen, Hotel Management
Dear Steve, Thank you very much for your honest feedback. We are happy that you appreciated our service and our comfortable facilities at the hotel. Also thank you for your comment about our breakfast. Next time please feel free to ask our service staff for the small breakfast for a generous price. We hope that you enjoyed your stay at our hotel and we would be glad if you would visit us again in the future. Kind regards from Cologne, Your Hotel Lyskirchen-Team