Ratings based on 504 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from New York

Well located but overpriced

Posted Sep 17, 2017
Hotel is well located, but rooms are small and dated. More than enough for someone looking for a spartan but comfortable stay, but too expensive for what it is.
Comment from Hotel Management
Sep 18, 2017 by Guest Relation Manager, Hotel Management
Dear guest, Thank you for taking the time to tell us about your experience regarding your recent stay at Hotel Mondial am Dom Cologne MGallery by Sofitel. I am sorry to learn that we could not meet your expectations in all areas. Nevertheless we hope to welcome you back in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
5 out of 5
by Lara

Posted Jul 2, 2017 on Hotels
Great hotel, great breakfast !
Comment from Hotel Management
Jul 24, 2017 by Vera Mueller, Hotel Management
Dear guest, Thank you for staying with us recently and for posting this wonderful comment on hotels.com. I am delighted to learn that you had an enjoyable stay and that you like our breakfast. We are looking forward to the pleasure of welcoming you again to Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
5 out of 5
by Ian

The Great Mondial

Posted Jun 26, 2017 on Hotels
The hotel was near to all places of interest. All members of staff were very welcoming and helpful.
Comment from Hotel Management
Jun 28, 2017 by Vera Mueller, Hotel Management
Dear guest, What a delight to learn that you spent a fantastic time at our hotel. Your praise is well received by the colleagues and they are thrilled that you appreciated their service from the heart. We are looking forward to the pleasure of welcoming you again to Hotel Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
5 out of 5
by Sara

Posted Jun 14, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017 by Vera Mueller, Hotel Management
Dear guest, Thank you for staying with us recently and for posting this wonderful rating on hotels.com. I am delighted to learn that you had an enjoyable stay and appreciated our friendly service. We are looking forward to the pleasure of welcoming you again to Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
by Alby

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 14, 2017 by Vera Mueller, Hotel Management
Dear guest, Thank you for staying with us recently and for posting this wonderful comment on hotels.com. I am delighted to learn that you had an enjoyable stay and appreciated our friendly service. We are looking forward to the pleasure of welcoming you again to Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
by Wei

Posted Jun 3, 2017 on Hotels
Great hotel in perfect location
Comment from Hotel Management
Jun 6, 2017 by Vera Mueller, Hotel Management
Dear guest, Thank you for staying with us recently and for posting this wonderful comment on hotels.com. I am delighted to learn that you had an enjoyable stay and that you like our great location. We are looking forward to the pleasure of welcoming you again to Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Despite some protest craziness in the city during my visit, I greatly enjoyed my stay at this hotel. The facilities are very good. Good breakfast. Extremely helpful staff at reception desk and concierge.
Comment from Hotel Management
Apr 24, 2017 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you for having taken the time to post again your comments and observations following your recent visit to your recent visit to Hotel Mondial am Dom Cologne. I am thrilled to learn that you despite the protest during your stay you fully enjoyed your stay with us. We all are looking forward to the pleasure of welcoming you back to Hotel Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
by Tim

Posted Feb 16, 2017 on Hotels
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Dear guest, Thank you for staying with us recently and for posting this wonderful comment on hotels.com. I am delighted to learn that you had an enjoyable stay and appreciated our friendly service. We are looking forward to the pleasure of welcoming you again to Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Feb 14, 2017
Great staff. Great location. Amazing spa. Small room. Overall great experience.
Comment from Hotel Management
Feb 20, 2017 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you for staying with us recently and for posting this wonderful comment on expedia. I am delighted to learn that you had an enjoyable stay and appreciated our friendly service. We are looking forward to the pleasure of welcoming you again to Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in Cologne

Posted Dec 19, 2016
Pros: Excellent position
Cons: Room updating
Location: Xmas markets. Shops. The Dom and churches and river.
Nice hotel near to the Dom and Xmas Markets and shops, well situated. The room was very small and in need of updating. The staff were helpful and polite.
Comment from Hotel Management
Dec 20, 2016 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you for telling us about your stay at the Mondial am Dom Cologne. I am delighted to learn that you enjoyed your stay and like our location. The team of the Mondial and I are looking forward to your return visit. kind regards Christoph Kübel-Fischenich Guest Relation Manager