Ratings based on 493 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Despite some protest craziness in the city during my visit, I greatly enjoyed my stay at this hotel. The facilities are very good. Good breakfast. Extremely helpful staff at reception desk and concierge.
Comment from Hotel Management
Apr 24, 2017 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you for having taken the time to post again your comments and observations following your recent visit to your recent visit to Hotel Mondial am Dom Cologne. I am thrilled to learn that you despite the protest during your stay you fully enjoyed your stay with us. We all are looking forward to the pleasure of welcoming you back to Hotel Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
by Tim

Posted Feb 16, 2017 on Hotels
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Dear guest, Thank you for staying with us recently and for posting this wonderful comment on hotels.com. I am delighted to learn that you had an enjoyable stay and appreciated our friendly service. We are looking forward to the pleasure of welcoming you again to Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Feb 14, 2017
Great staff. Great location. Amazing spa. Small room. Overall great experience.
Comment from Hotel Management
Feb 20, 2017 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you for staying with us recently and for posting this wonderful comment on expedia. I am delighted to learn that you had an enjoyable stay and appreciated our friendly service. We are looking forward to the pleasure of welcoming you again to Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in Cologne

Posted Dec 19, 2016
Pros: Excellent position
Cons: Room updating
Location: Xmas markets. Shops. The Dom and churches and river.
Nice hotel near to the Dom and Xmas Markets and shops, well situated. The room was very small and in need of updating. The staff were helpful and polite.
Comment from Hotel Management
Dec 20, 2016 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you for telling us about your stay at the Mondial am Dom Cologne. I am delighted to learn that you enjoyed your stay and like our location. The team of the Mondial and I are looking forward to your return visit. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideal for Christmas Markets and shopping

Posted Dec 15, 2016
Excellent location- breakfast costs unrealistic bearing in mind local alternatives. All staff pleasant and helpful. Rooms clean and pleasant. Would recommend
Comment from Hotel Management
Dec 15, 2016 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Many thanks for sharing your experience at our hotel. We are thrilled to learn that we have met your expectations and you enjoyed your stay. Looking forward to your next visit to Hotel Mondial am Dom Cologne. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel , great location but....

Posted Dec 5, 2016
Pros: Great location, staff were very helpful
Location: Ideal for the Christmas markets sightseeing etc
Room was small and very dark , I know it's December but the lighting could have been better , also furniture was a bit tired
Comment from Hotel Management
Dec 6, 2016 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne MGallery by Sofitel. I am happy to learn, that you had an enjoyable stay with us and that you like our great location. On the other hand I regret that you found your room a bit too dark. We will share your comment with the responsible department. Thank you again for sharing your feedback. We would be delighted to welcome you back in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
5 out of 5
by A verified traveler

Posted Dec 4, 2016 on Hotels
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear guest, Dear guest, Thank you for staying with us recently and for posting this wonderful rating on hotels.com. I am delighted to learn that you had an enjoyable stay and appreciated our friendly service. We are looking forward to the pleasure of welcoming you again to Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
5 out of 5
by A verified traveler

Spotless and great location for shops & cathedral

Posted Nov 10, 2016 on Hotels
Really enjoyed my stay, friendly staff, spotless room and good fitness suite with treadmill, bike and cross trainer
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Dear guest, Thank you for staying with us recently and for posting this wonderful comment on hotels.com. I am delighted to learn that you had an enjoyable stay and appreciated our friendly service. We are looking forward to the pleasure of welcoming you again to Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
5 out of 5
by A verified traveler

Posted Oct 26, 2016 on Hotels
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for your positive rating on hotels.com. I am thrilled to learn that you have enjoyed your stay and you were satisfied with our quality of service. We are looking forward to the pleasure of welcoming you back to the Hotel Mondial am Dom Cologne. kind regards Christoph Kübel-Fischenich Guest Relation Manager
5 out of 5
by A verified traveler

Classy hotel with very comfy bed!

Posted Oct 3, 2016 on Hotels
This is a very classy hotel which is in a great location near to the rail station, Cologne Cathedral and the river. It also had the most comfortable bed I've ever slept in at a hotel. Highly recommended!
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Dear guest, Thank you for having taken the time to post again your comments and observations following your recent visit to your recent visit Hotel Mondial am Dom Cologne. We are thankful for each single feedback of our guests as this brings us forward with our mission to delight our guests, offering the unique MGallery by Sofitel service. I am thrilled to learn, that you had an enjoyable stay with us and that you love our bed. I hope we will have the pleasure of welcoming you again to our hotel in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager