Ratings based on 1,541 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to waverly station and the royal mile/ sites

Posted Jun 10, 2018
Location was more convenient then we expected. Close to all the touristy type things and central. Less than 5 min walk from waverly station. Loved the open concept wardrobes and extremey Clean comfortable rooms. Staff were friendly too
3 out of 5
by A verified traveler from U.S.

Posted Jun 5, 2018
Location is great. Hotel seems overwhelmed with guests. Worst problem: awful internet in rooms despite advertising WiFi availablility.. if you need to work in your room, this isn’t the hotel for you. Also, some ‘rooms with a view’, for which you pay extra, have a small window and/or overlook a big tree.
5 out of 5
Recommended
for Everyone
by A verified traveler

It has it all

Posted May 31, 2018
Location, room, amenities, condition, staff. The hotel hits all the check boxes. I couldn't have been happier.
2 out of 5
by A verified traveler

Posted May 24, 2018
Rooms provided with kettle but nowhere to plug them in without rearranging the furniture. You have to be a contortionist to use the toilet comfortably. Be aware that the nearest car-park is a 5 minute DRIVE away and will cost you the best part of £20 a day to use. The breakfast, I would recommend Wetherspoons a short walk away as a better option.....
5 out of 5
by A verified traveler from Isle of Arran

Posted May 19, 2018
Accidentally left my work diary behind. Stephanie was very helpful as were rest of reception team. Housekeeping found it and it was returned. Staff were great. Thanks again!
4 out of 5
by A verified traveler from South Carolina

Posted May 16, 2018
Helpful. & friendly staff. Only. Problem was stairs getting to room - difficult for elderly (75) woman with luggage.
4 out of 5
by A verified traveler from United Kingdom

Posted May 11, 2018
Very friendly staff, happy to recommend restaurants or places to go if your stuck. Great location just a minutes walk from princes street and the castle. Would definitely book again.
4 out of 5
by A verified traveler

Posted May 9, 2018
Excellent Position in the City, nice view.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great hotel with the best location

Posted May 1, 2018
Great location, lovely decent sized rooms and nice staff. Very good value for money. Would come back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Great central hotel

Posted Apr 30, 2018
Awesome hotel right in the heart of Edinburgh, staff were great, room was clean and enough room for what we needed for the weekend, only downside was the bathroom door didn't close