Ratings based on 330 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth, UK

Tallinn time

Posted Dec 31, 2017
Three night stay at clean and tidy hotel. All staff were very helpful and meals were of a high standard and excellent choice. Good location at southern end of old city (town hall square 5 min walk). Easy link to airport via Tram number 4 (approx. 20 mins) Plan to return to Tallin in the future and would use this hotel again. Only change- have tea and coffee making facilities in all rooms (standard in UK)
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent

Posted Dec 6, 2017
Pros: Perfect location. Friendly and efficient staff. Fantastic restaurant.
I can highly recommend a visit to Tallinn, a beautiful medieval city. The My City Hotel is perfectly located, just a few steps from the main square. We were there in time for the Christmas market which is small but very pretty, with the most beautiful tree. All the cobbled streets had small Christmas trees at virtually every corner and the illuminations were very tasteful. Lots of good restaurants and cafes in the old town but also museums, churches and stunning architecture.
Comment from Hotel Management
Dec 13, 2017 by JM, Hotel Management
Dear Gerrit, Thank you for your time and kind words! We are really glad to see that you enjoyed your stay, food and were satisifed with our staff. Looking forward to welvcome you back to My City Hotel! Kind regards, Joonas Männik Revenue manager
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel close to the square

Posted Nov 1, 2017
Hotel was clean and the staff were friendly. Quite expensive for what you get. Would definitely recommend the restaurant; the service and the food was incredible.
Comment from Hotel Management
Nov 2, 2017 by JM, Hotel Management
Dear Carly, Thank you for choosing My City Hotel for your stay in Tallinn and taking a moment to send us your feedback! We hope to welcome you back soon! Kind regards, Joonas Männik Revenue Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Nice hotel

Posted Oct 8, 2017
One night stay on way back to Helsinki .Staff very friendly. Some people are concerned about the nightclub across the street. We could hear it in the night but just barely.
Comment from Hotel Management
Oct 18, 2017 by JM, Hotel Management
Dear Neil, I would like to thank you for staying in My City Hotel and also for your kind feedback! Looking forward to welcome you back! Kind regards, Joonas Männik Revenue Manager
5 out of 5
by Noel

Great location

Posted Oct 7, 2017 on Hotels
Great location near sights restaurants and bars friendly staff Next to nightclub but wasn’t disturbed at all
Comment from Hotel Management
Nov 2, 2017
Dear Noel, We would like to thank you for staying with us and sending your kind words. I am very pleased to see that you enjoyed your visit. Looking forward to welcoming you again! Kind regards, Joonas Männik Revenue Manager
3 out of 5
by Joanie Sundstrom

Great location.

Posted Oct 3, 2017 on Hotels
A great location. The room was small. The bed was fine. Bathroom was small. The breakfast was fine but it was in the basement. That always bothers me. Like they are giving you breakfast so they put you in the dungeon. Sorry. I'm usually very complimentary but that really bothers me.
Comment from Hotel Management
Nov 2, 2017
Dear Joanie Sundstroem, Thank you for taking the time to provide us with the feedback! We are truly sorry that you were not satisfied with our breakfast area, but nevertheless hope that in general you enjoyed your stay in Tallinn. Kind regards, Joonas Männik
4 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, VA

Quaint hotel, wonderful location.

Posted Aug 24, 2017
Pros: It's location and appearance.
Cons: Nothing
Location: We were easily able to explore the city from the location of this hotel. It was a joy to return to this hotel each evening.
Positive experience from the start to finish. Hotel was clean and the staff was excellent. Our room was quaint and comfortable. Would recommend the hotel to my family and friends.
Comment from Hotel Management
Aug 30, 2017 by JM, Hotel Management
Dear Sandy, Firstly I would like to thank you for taking the time to provide us with your kind feedback! We are happy to see that you enjoyed your time in Tallinn and in My City Hotel. Should you ever return to Tallinn, we are looking forward to welcome you back! Kind regards, Joonas Männik Revenue Manager
3 out of 5
by Martyn

Standard Rooms and Breakfast but Nice Location

Posted Aug 14, 2017 on Hotels
Hotel rooms are quite standard, nothing special, but the Hotel common areas are really nice. The breakfast was quite small with few options, especially for Vegetarians, Vegans or those with Allergies.
Comment from Hotel Management
Aug 30, 2017
Dear Martyn, Thank You for staying in My City Hotel and for your feedback! I am sorry that our breakfast did not meet your expectations, but we appreciate your thoughts. We take any kind of feedback seriously and it will be addressed to the correct recipient. Should you ever come back to Tallinn, we are looking forward to welcome you back! Kind regards, Joonas Männik Revenue Manager
5 out of 5
by David

Great Place

Posted Aug 1, 2017 on Hotels
Great place. Clean, comfortable, with great service. Only (slight downside) is that the street outside can be a bit noisy through the night with revelers. Ask for a room facing away from the street. Breakfast good, and the place is super central to get anywhere in the Old Town by foot.
Comment from Hotel Management
Aug 30, 2017
Dear David, Thank You for staying in My City Hotel and for your kind feedback! Kind regards, Joonas Männik Revenue Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Beautiful hotel in the heart of the old town.

Posted Jul 26, 2017
Location: Explore the old town and nearby parks. Lovely cafes and bars.
The hotel was a perfect place to enjoy Tallinn. Some wonderful restaurants nearby and the staff were extremely helpful. Would definitely recommend.
Comment from Hotel Management
Aug 14, 2017 by JM, Hotel Management
Dear Di, Thank you for taking the time to say few words about your stay in My City Hotel! We really appreciate the kind words towards our staff and be assured these comments will be forwarded to everyone. Should you visit Tallinn in the future, looking forward to welcome you in our hotel again! Kind regards, Joonas Männik Revenue Manager