Ratings based on 296 Verified Reviews

4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Romantic break in the heart of the Old Town

Posted Nov 7, 2017
I've just spent a 3 night break at this beautiful hotel with my husband as a birthday surprise! The Hotel, is small but it was the perfect setting for a relaxing break. The Hotel staff were very friendly and helpful but also extremely professional. It doesn't have the size and grandeur of some of the hotels but it is stylish, elegant and certainly deserves its five star rating. Thank you for a wonderful stay!
Comment from Hotel Management
Nov 16, 2017 by Milena Mandzi Front Office Manager, Hotel Management
Dear Sally, Thank you very much for taking time to write this review and even take pictures! I am very happy to hear that your stay with us has been wonderful. I will make sure to forward your kind words to the staff and the other HOD members. Hopefully you will visit us again in the near future! Best Regards
5 out of 5
Recommended
for Couples
by A verified traveler from Essex. U.K.

Nice hotel situated in old Tallinn

Posted Oct 3, 2017
Pros: The uniqueness and quietness.
Cons: Nothing.
Location: Very quiet location within walking distance of shops, restaurants and places of interest.
Cosy hotel in heart of Old Tallinn, our bedroom was very comfortable with all the facilities required and more. The restaurant was very original offering a good breakfast fayre. Staff helpful, welcoming and courteous.
Comment from Hotel Management
Oct 6, 2017 by Milena Mandzi Front Office Manager, Hotel Management
Dear Judy, Thank you very much for this lovely review! I am happy to hear that you enjoyed your stay with us and that our staff have attended to your every need. I will definitely pass on your kind words to them. Hopefully we will see you very soon with us again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location to tour the old city of Tallinn

Posted Sep 6, 2017
Very good value and location for acres to the main areas of Tallinn.
Comment from Hotel Management
Sep 9, 2017 by Milena Mandzi Front Office Manager, Hotel Management
Dear Guest, Thank you very much for your review! We are happy to hear that you liked our hotel. We hope to see you soon again with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Peoria, IL

Great Hotel and Location!

Posted Aug 31, 2017
We spent two nights at the hotel, which is located in the Old Town. Close to all sights and only about 15 minutes walk to the harbor and ferry. Staff were very friendly and efficient. Overall a great stay!
Comment from Hotel Management
Sep 1, 2017 by Milena Mandzi Front Office Manager, Hotel Management
Dear Terry, Thank you very much for this wonderful review! I am happy to hear that our staff were efficient, friendly and that you enjoyed your stay. I will make sure to pass on this information to them. Hopefully we will see you again with us.
4 out of 5
by Su-Chuan

Posted Jul 12, 2017 on Hotels
The staffs are wonderful and very helpful. The only thing was not up to the standard is the bathroom. Not just dated AND the water leaking badly out of shower screen(over bathtun).
Comment from Hotel Management
Jul 18, 2017
Dear Su-Chuan, Thank you for sharing your feedback! It is great to read your overall stay was enjoyable and our staff made your stay memorable and assisted you with all your requests. However, I would sincerely like to apologize for any inconveniences you experienced due to the leakage in the bathroom. Our maintenance team will look into this matter immediately an the issue will be fixed. I trust we will have an opportunity to welcome you back to Schlössle hotel very soon! Best regards, Marju Taaraste Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bucharest

Best hotel in Tallinn

Posted Jul 8, 2017
Pros: The location is perfect and the hotel itself is wonderful.
Cons: The inner courtyard should be put to use, as it is charming.
Location: Right in the old town, 100 m away from the main square. Restaurants, shops and bars all around.
The hotel is taken right out of a fairy tale. It is beautifully decorated, well appointed, with wonderful staff and amazing decor. All the personalities who visited Tallinn have stayed there (Prince Charles, Sting, Lenny Kravitz, Massive Attack etc). It is located just 100 m away from the main square. The room was clean and the service very professional. There is no elevator as the building is medieval, but otherwise has absolutely all the amenities. Good wifi in the room. Too bad the outdoor terrace wasn't open due to the cold spell of weather, as it is very charming.
Comment from Hotel Management
Jul 11, 2017 by Marju Taaraste, Hotel Management
Dear Adina, Thank you so much for posting your comment! I am thrilled to read you loved staying with us and you can name us the best hotel in Tallinn - it is absolutely great to receive such compliment from you, thank you! It was our pleasure hosting your stay and our team cannot wait to welcome you back again! Kind regards, Marju Taaraste Front Office Manager
5 out of 5
by Auli

Simply outstanding service and style

Posted Jul 5, 2017 on Hotels
What wonderful, warm and detail-oriented hospitality we received from every staff member! This hotel is beautiful and well-appointed with a superb location, you could not ask for anything better. Boutique property to be sure. We will be back for another special night in Tallinn.
Comment from Hotel Management
Jul 11, 2017
Dear Auli, Let me express how delighted I m to read your review about your recent stay with us at Schlössle Hotel! It is so encouraging and joyful to read such lovely comments about our team - I will surely share your kind words with our personnel. Thank you once again for your feedback and we look forward welcoming you back very soon! Kind regards, Marju Taaraste Front Office Manager
5 out of 5
by charles

Posted Jul 3, 2017 on Hotels
Fantastic location, friendly, service-oriented staff. We thoroughly enjoyed our stay.
Comment from Hotel Management
Jul 6, 2017
Dear Charles, Thank you so much for posting your review! Our whole team is delighted to read your stay with us was excellent! Also, I very much appreciate your kind words regarding our staff, it is always very encouraging to receive such positive comments about the service our team provides. It was our pleasure hosting your stay and we look forward welcoming you back to Schlössle Hotel very shortly! Kind regards, Marju Taaraste Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Delightful understated refinement in the old town.

Posted Jun 23, 2017
Such a gem of a building offering understated calm refinement , staff were very friendly and helpful . Comfortable rooms .
Comment from Hotel Management
Jun 27, 2017 by Marju Taaraste, Hotel Management
Dear Roger, Let me express my gratitude for posting such a lovely review! I am so happy our rooms and personnel surprised you in a positive way - our goal is to exceed our guests expectations and it is delightful to read this was the case. It was our pleasure to host your stay and our whole team looks forward welcoming you back! Best regards, Marju Taaraste Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Tallinn Old Town hotel convenient for everything t

Posted May 12, 2017
Pros: The staff The food The history The comfort of the bed Can not fault
Cons: They need to market the restaurant more as it serves wonderful food but because it is not on a street with a lot of foot fall you would not find it
Location: The Old Town is all about the medieval history and architecture. Outside of the old town you get a sence of what life was like before independence
I left the hotel booking to my wife and she did not disappoint. What a wonderful experience from start to finish. Staff were attentive but not over intrusive. The hotel was a delight and what history..........the Queen has even stayed there!! If you only go to Tallin once then you must stay at this hotel. Spoli yourself............you know you are worth it
Comment from Hotel Management
May 17, 2017 by Marju Taaraste, Hotel Management
Dear Phil, Thank you for staying at Schlössle hotel and providing us with your valuable feedback! It is a great pleasure to read your stay was enjoyable and our team made your stay in Tallinn even more special. We aim to offer an attentive and memorable service to all our guests and I am so happy this was the case. Also, I would like to express my appreciation towards your suggestions regarding our restaurant. We will surely take your ideas into account - thank you! We loved having you staying with us and our team looks forward to welcome you back very soon. Best regards, Marju Taaraste Front Office Manager