Ratings based on 697 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
PoorPosted Dec 11, 2017
Pros: handy for the city
Cons: Carpets, fixtures and fittings
The whole Hotel needs a refurbishment, there is a very nice picture showing the Hotel in 1959 - I guess the carpets and décor have not changed since. Stained threadbare carpets, bathroom with broken fittings.
by A verified traveler
Friendly but too basicPosted Dec 7, 2017
Pros: Friendly, professional staff Clean Location to the main Xmas market was fabulous
Cons: Lacked atmosphere. Too sparse re facilities.
Location: Location was fabulous, central.
The staff were very friendly, helpful and professional. Location was right at the main Xmas market and central to the rest. The rooms were clean but budget with absolutely no extras not even toothpaste or a face washer! Absolutely no facilities to even make a cup of tea. Clean but a little tired as a property.
Posted Nov 25, 2017 on Hotels
Great locationPosted Nov 23, 2017 on Hotels
Location excellent. 5 minute walk from station and cathedral. Main hotel could do with modernisation. Room decorated much better than rest of hotel. Stayed in junior suite was huge. Room are quiet. No air con. But has heating which had been on full all day so only minor complaint. Struggled to sleep because of the heat.
for Everyoneby A verified traveler from Birmingham, UK
Good for a nightPosted Nov 19, 2017
We had a lovely time visiting the traditional city Köln. The hotel staff are exceptional; funny, enthusiastic and happy to help. The downside for us was the room itself - It was clean, but the carpet was stained very badly and looked as though someone threw a mental party! (Why wasn’t we invited!) Overall, it was comfortable, friendly and situated in a great location but the rooms need a bit of TLC. We would return. (Who cares because you’re hardly in the room anyway)
by Jang Wan
Great location!Posted Nov 19, 2017 on Hotels
The hotel was very nice in terms of service and location.
for Everyoneby A verified traveler from Colchester
Very centralPosted Nov 9, 2017
The hotel is very central in cologne. Only 3 minutes walk from cathedral. The rooms were very clean and well equipped. The hotel was a little tired and obviously needed a change of carpet. It has deals with local car parks. Ring first.
for Studentsby A verified traveler
great location and excellent valuePosted Nov 8, 2017
clean basic room with a good location in city center
Posted Nov 3, 2017 on Hotels
OK Hotel in perfect locationPosted Oct 29, 2017 on Hotels
Hotel is nice, but nothing fancy, single room with small bed. No luxury. Price only justified by perfect location. Could see Cologne Cathedral ("Dom") sideways from my window. Just 2min walk. Breakfast ok. Service friendly. Expensive external car parking.