Ratings based on 697 Verified Reviews

3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Poor

Posted Dec 11, 2017
Pros: handy for the city
Cons: Carpets, fixtures and fittings
The whole Hotel needs a refurbishment, there is a very nice picture showing the Hotel in 1959 - I guess the carpets and décor have not changed since. Stained threadbare carpets, bathroom with broken fittings.
3 out of 5
by A verified traveler

Friendly but too basic

Posted Dec 7, 2017
Pros: Friendly, professional staff Clean Location to the main Xmas market was fabulous
Cons: Lacked atmosphere. Too sparse re facilities.
Location: Location was fabulous, central.
The staff were very friendly, helpful and professional. Location was right at the main Xmas market and central to the rest. The rooms were clean but budget with absolutely no extras not even toothpaste or a face washer! Absolutely no facilities to even make a cup of tea. Clean but a little tired as a property.
5 out of 5
by Jeffrey

This traveler left a rating score only Posted Nov 25, 2017 on Hotels
4 out of 5
by Chris

Great location

Posted Nov 23, 2017 on Hotels
Location excellent. 5 minute walk from station and cathedral. Main hotel could do with modernisation. Room decorated much better than rest of hotel. Stayed in junior suite was huge. Room are quiet. No air con. But has heating which had been on full all day so only minor complaint. Struggled to sleep because of the heat.
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Good for a night

Posted Nov 19, 2017
We had a lovely time visiting the traditional city Köln. The hotel staff are exceptional; funny, enthusiastic and happy to help. The downside for us was the room itself - It was clean, but the carpet was stained very badly and looked as though someone threw a mental party! (Why wasn’t we invited!) Overall, it was comfortable, friendly and situated in a great location but the rooms need a bit of TLC. We would return. (Who cares because you’re hardly in the room anyway)
5 out of 5
by Jang Wan

Great location!

Posted Nov 19, 2017 on Hotels
The hotel was very nice in terms of service and location.
3 out of 5
Recommended
for Everyone
by A verified traveler from Colchester

Very central

Posted Nov 9, 2017
The hotel is very central in cologne. Only 3 minutes walk from cathedral. The rooms were very clean and well equipped. The hotel was a little tired and obviously needed a change of carpet. It has deals with local car parks. Ring first.
4 out of 5
Recommended
for Students
by A verified traveler

great location and excellent value

Posted Nov 8, 2017
clean basic room with a good location in city center
4 out of 5
by R.W.H.

This traveler left a rating score only Posted Nov 3, 2017 on Hotels
4 out of 5
by Markus

OK Hotel in perfect location

Posted Oct 29, 2017 on Hotels
Hotel is nice, but nothing fancy, single room with small bed. No luxury. Price only justified by perfect location. Could see Cologne Cathedral ("Dom") sideways from my window. Just 2min walk. Breakfast ok. Service friendly. Expensive external car parking.