Ratings based on 1,540 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2017
Overall, great experience. Staff polite, pleasant, attentive, we felt truly welcomed! We stayed just one night so am not sure if the same great experience would last.... nevertheless, it was a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Smart hotel in good location

Posted Aug 31, 2017
Pros: Close to good transport links and walking distance to old town, river, university area and central station. Clean and large comfortable bed.
Everything you would expect from a good city hotel. Clean and comfortable, everything worked well. check in and queries were dealt with efficiently, easy bus journey (175) to and from the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel close to the Old Town

Posted Aug 30, 2017
Good value for luxurious hotel - within 5 mins walking distance of old town
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2017
Great hotel, would return and recommend to others
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Nice hotel close to the Old Town

Posted Aug 24, 2017
Pros: Stayed on a very hot day and the pool was a life saver after wandering around in the hot conditions.
Cons: Because of the very hot temperatures outside, the hotels air conditioning was not coping and it was very hot in the room overnight.
Location: Location ideal for us for visiting the old town in the short space of time we had.
Only stayed 1 night while waiting to catch a flight back to NZ.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Pros: Location. Beds were comfortable room spacious.
Location: Perfect to all sights.
Clean, friendly staff, great location. Loved it!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice central hotel

Posted Aug 17, 2017
Beautiful new hotel close to old town. Excellent breakfast. Great value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler from israel

Posted Aug 13, 2017
A very good hotel, excellent food and excellent service with great location and great pool and gym.
5 out of 5
Recommended
for Everyone
by A verified traveler from tel aviv , israel

Great location

Posted Aug 9, 2017
The hotel is at a great location and the breakfast is very good, excellent pool, 24h gym , big mini suite and wonderful staff
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Nostalgic re-visit

Posted Jul 31, 2017
Pros: Principally, the location, the pool. But it's a nice, comfortable hotel.
Cons: card entry system for the rooms
Location: There are lots of outdoor cafes but food was generally a bit basic.
I last stayed at this hotel when it was the only decent state-run hotel in communist Warsaw. Needless to say, a lot has changed. One reason to stay here was, and still is, the excellent location. Many of the newer hotels are quite a way away from the main tourist/sightseeing areas. Another is the fact that it is very well appointed and run, although the room card entry system needs a lot of work, it mis-functioned a lot and required numerous trips to the front desk for re-programming (I noticed other people having problems as well). I did not try the eating/dining facilities because I wanted to get out and stay out, so cannot comment on those aspects. However, the main reason to stay here is the quite extraordinary swimming pool in the basement. Decent size, mirrored ceiling and a part of the pool devoted to resistance swimming with two strong jets providing a significant current. Never seen that in a hotel pool before, and it made for a truly memorable experience. The gym was well equipped, as well, but the pool beat everything.