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Response from Front Office Manager Vytis Andrulis on Mar 14, 2024
Dear Ahmad, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again shortly. Best regards
8/10 Good
Peter
Traveled with partner
Feb 27, 2024
Liked: Cleanliness, staff & service
A beautifully decorated, charming and characterful hotel with genuine charm. Friendly and helpful staff. Excellent buffet style breakfast with made to order dishes available. Standard double rooms a bit on the small side, so don’t expect large wardrobe facilities for a long stay.
Peter
Stayed 3 nights in Feb 2024
Response from Front Office Manager Vytis Andrulis on Mar 14, 2024
Dear Peter, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again shortly. Best regards
The people at the reception / front desk was very friendly and professional people
Ahmad
Stayed 4 nights in Feb 2024
Response from Front Office Manager Vytis Andrulis on Feb 19, 2024
Dear Ahmad, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again shortly. Best regards
Response from Front Office Manager Vytis Andrulis on Feb 19, 2024
Dear Ahmad, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again shortly. Best regards
Response from Front Office Manager Vytis Andrulis on Oct 20, 2023
Dear Donata, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards
Very dirty and rude general manager how treat people like trash
Ahmad
Stayed 3 nights in Oct 2023
Response from Front Office Manager Vytis Andrulis on Oct 13, 2023
Dear Ahmad, thank you for taking the time to share your experience with us. It's really surprising to see negative feedback from our valuable long-term returning guest. When you visit us next time, you are more than welcome to stop by the welcome desk and sort out the matter.
Excellent 5* property. Best location, great dining. VIP
Alesia
Stayed 1 night in Oct 2023
Response from Receptionist Beata Orlienė on Oct 9, 2023
Dear Alesia,Thank You for taking the time to share Your experience with us and we hope to be able to welcome You back very soon.Sincerely,Receptionist Beata Orlienė
10/10 Excellent
Elaine
Sep 4, 2023
Liked: Amenities
Staff was extremely helpful.
Elaine
Stayed 3 nights in Sep 2023
Response from Front Office Manager Vytis Andrulis on Sep 5, 2023
Dear Elaine, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards
Always love staying here, it’s just few things… when it got hot outside (30 degrees) I had HOT water running from cold faucet and A/C was not much helpful, but to consider that such temperature are rear in Lithuania it was not big of an issue. Overall very friendly staff and place is clean, love old French style!
Daiva
Stayed 6 nights in Aug 2023
Response from Front Office Manager Vytis Andrulis on Aug 31, 2023
Dear Daiva, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. I apologize if the room was too hot. Can't wait to see you again in the near future. Best regards
Very rude hotel manager and very old and dirty rooms
Ahmad
Stayed 4 nights in Aug 2023
Response from Front Office Manager Vytis Andrulis on Aug 25, 2023
Dear Ahmad,Thank you for your review.We are very surprised about your comment as you are our regular guest. Can't wait to see you again in the near future.
Response from Front Office Manager Vytis Andrulis on Aug 3, 2023
Dear Ausra, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards
Vilnius is a quaint little Eastern European city with lots of charm. Hotel Stikliai lives up to the best of the best
michelle
Stayed 1 night in Jul 2023
Response from Front Office Manager Vytis Andrulis on Jul 31, 2023
Dear Michelle, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards
Response from Front Office Manager Vytis Andrulis on Jul 26, 2023
Dear Vida, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards
Absolutely amazing hotel. Every time I am in Vilnius, I stay at Stikliai- great food, very comfortable bedding, clean, quiet place. Very friendly and helpful staff.
Can’t wait to return.
elena
Stayed 1 night in Jul 2023
Response from Front Office Manager Vytis Andrulis on Jul 25, 2023
Dear Elena, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards
Response from Front Office Manager Vytis Andrulis on Jul 25, 2023
Dear Maria Elena, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards
Response from Front Office Manager Vytis Andrulis on Jul 20, 2023
Dear Luca, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards
8/10 Good
Tadas
Traveled with family
Jun 28, 2023
Liked: Cleanliness, staff & service, room comfort
Tadas
Stayed 3 nights in Jun 2023
Response from Front Office Manager Vytis Andrulis on Jun 29, 2023
Dear Tadas, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards
Conveniently located on a nice and quiet street of Old Town with a walkable distance to all the city attractions. Nice and helpful staff.
Igor
Stayed 3 nights in Jun 2023
Response from Front Office Manager Vytis Andrulis on Jun 20, 2023
Dear Igor, thank you for your top feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards
10/10 Excellent
Indre
Jun 18, 2023
Indre
Stayed 2 nights in Jun 2023
Response from Front Office Manager Vytis Andrulis on Jul 10, 2023
Dear Indre, thank you for your positive feedback! I'm glad to see that you had an unforgettable stay at Relais & Chateaux Stikliai Hotel. Can't wait to see you again in the near future. Best regards
Loved this hotel! Reception staff so friendly and professional. Rooms and facility luxurious.Great location
Richard
Stayed 2 nights in Jun 2023
Response from Front Office Manager Vytis Andrulis on Jun 20, 2023
Dear Richard, Thank you for your kind feedback. I'm glad to see that you had an amazing stay at Relais & Chateaux Stikliai Hotel. Our staff are always happy to do the extra mile to make our guests feel special. Looking forward to seeing you in the near future. Best regards
10/10 Excellent
Kestutis
Traveled with partner
May 28, 2023
Liked: Property conditions & facilities
Wonderful place to stay.
Kestutis
Stayed 2 nights in May 2023
Response from Front office manager Vytis Andrulis on May 29, 2023
Dear Kestutis, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!
Response from Front office manager Vytis Andrulis on May 15, 2023
Dear Margaret, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!
10/10 Excellent
Sergey
Feb 9, 2023
Sergey
Stayed 2 nights in Feb 2023
Response from Front office manager Vytis Andrulis on Feb 20, 2023
Dear Sergey, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!
Beautiful hotel, great staff, amazing breakfast in a wonderful location for the old town of Vilnius
Darren
Stayed 3 nights in Dec 2022
Response from Front office manager Vytis Andrulis on Dec 19, 2022
Dear Darren, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!
What a beautiful hotel, breakfast was excellent, and the service was second to none, a super job being done
Brian
Stayed 2 nights in Dec 2022
Response from Front office manager Vytis Andrulis on Dec 15, 2022
Dear Brian, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!
Response from Front office manager Vytis Andrulis on Dec 15, 2022
Dear Dragomir, thank you for your kind feedback. I'm glad to see that you had an amazing time at Relais & Chateaux Stikliai Hotel. Looking forward to seeing you again in the near future!
Can’t recommend enough. Beautiful property in a great location. The breakfast was amazing.
Alona
Stayed 4 nights in Oct 2022
Response from Front office manager Vytis Andrulis on Oct 20, 2022
Dear Alona,Thank you for your kind feedback. I'm glad to see that you had a perfect time at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you in the near future.
Hotel Stikliai’s location couldn’t be beat - it was in the heart of the Jewish ghetto and was walkable to everywhere in the old town. The breakfast was excellent and had lots of hot and cold choices. Room and bathroom weee spacious. Service, either at the front desk or at breakfast was excellent. The only downside for me was no dresser with drawers to store my clothes but I’m being picky.
Victoria
Stayed 10 nights in Sep 2022
Response from Front office manager Vytis Andrulis on Oct 20, 2022
Dear Victoria,Thank you for your kind feedback. I'm glad to see that you had a perfect time at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you in the near future.
Response from Front office manager Vytis Andrulis on Sep 22, 2022
Dear Rui,Thank you for your kind feedback. I'm glad to see that you had a perfect stay at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you next time. Best regards
Response from Front office manager Vytis Andrulis on Sep 22, 2022
Dear Lina,Thank you for your kind feedback. I'm glad to see that you had a perfect stay at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you next time. Best regards
Beautiful and historic property in Vilnius. A must stay.
Ryan
Stayed 1 night in Aug 2022
Response from Front office manager Vytis Andrulis on Sep 22, 2022
Dear Ryan,Thank you for your kind feedback. I'm glad to see that you had a perfect stay at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you next time. Best regards
Gorgeous hotel, wonderful breakfast and comfortable and beautiful
Parastoo
Stayed 2 nights in May 2022
Response from Front office manager Vytis Andrulis on May 24, 2022
Dear Parastoo, thank you for taking the time to share your feedback with us! Glad to see that you had a wonderful stay at Relais&Chateaux Stikliai Hotel. Looking forward to seeing you in the near future!
I would recommended this hotel to everybody the staff are amazing
Diana
Stayed 3 nights in Oct 2021
Response from Front office manager Vytis on Nov 7, 2021
Dear Diana, thank you for taking the time to share your stay experience with us. I will pass your feedback to all the superb staff at Stikliai Hotel. Looking forward to seeing you in the near future! With warmest regards
Response from Front office manager Vytis on Oct 21, 2021
Dear Georges,
Thank you for your kind feedback. We are pleased and honored that you were satisfied with our services, as it is our main motivation to keep on growing and learning as a team. Looking forward to welcoming you back in the future
Response from Front office manager Vytis on Oct 21, 2021
Dear Antonio,
Thank you for taking your time and leaving feedback about your stay at Relais&Chateaux Stikliai hotel. We are more than happy to know that your needs and expectations have been exceeded. We do hope to welcome you again in the future!
The accommodation was great as well as the reception service. The breakfast was tasty but awful service: they forgot items, were very slow and not particularly pleasant. The overall experience took quite a hit from this
Christophe
Stayed 1 night in Aug 2021
Response from Front office manager Vytis on Sep 26, 2021
Dear Christophe, thank you for your feedback. Glad that you enjoyed the reception team. Regarding slow breakfast, I already passed your feedback to the restaurant manager to solve the matter.
Response from Front office manager Vytis on Sep 26, 2021
Dear Christophe,
Thank you for your kind feedback. Glad that you had a pleasant stay. I will pass your breakfast experience to the restaurant manager. Kind Regards
This is an amazing wonderful small hotel in the old town of Vilnius. Superb staff, great attention to every small detail, fabulous breakfast served with quiet efficiency. Elegant, refined property top class.