Ratings based on 283 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Best Holiday Inn Express Ever

Posted Feb 3, 2018
Pros: Everything
Cons: Nothing
We have stayed at many Holiday Inn Express hotels over the years. This one was the nicest one by far. The desk agent went out of her way to be helpful. The maintenance man came up to our room to show us how to work the temperature controls. The Hotel has new, comfortable beds. The room was spotless.
Comment from Hotel Management
Feb 5, 2018 by Jonathan , Hotel Management
Thank you so much for staying with us at Holiday Inn Express. We appreciate your loyalty and feedback. It's such a pleasure to provide True Hospitality for our guests. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Olive Branch, MS.

Nice

Posted Jan 8, 2018
Pros: The bed and the comfortable chair
Cons: If they had honored my wishes to get a room on the top floor like I had requested
Location: It was ok
The room was big, the bed was comfortable and it was clean. Just kept hearing doors slamming through the night and what sounded like people moving furniture around right above us. I was a little disappointed I didn't get the top floor like I had asked for just because of the noise I kept hearing upstairs. There was a reason I asked for the top floor.
Comment from Hotel Management
Jan 16, 2018 by Jonathan , Hotel Management
Thank you for staying with Holiday Inn Express Olive Branch. We appreciate your loyalty and feed and hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Great stay, clean hotel

Posted Dec 2, 2017
The room was clean, well stocked, staff friendly, overall great place.
Comment from Hotel Management
Dec 4, 2017 by Jonathan , Hotel Management
Thank you so much for staying with us and sharing your experience. We're so happy you had a great stay. It was such a pleasure to provide true hospitality during you stay. We certainly hope to see you again in the future. Thank you, Jonathan (GM)
5 out of 5
by Brenda

Posted Nov 26, 2017 on Hotels
Comment from Hotel Management
Dec 4, 2017 by Kristian, Hotel Management
Thank you for stay at Holiday Inn Express Olive Branch. We so happy to hear that you had a great experience. And thank you for sharing it with us. We look forward to seeing you again in the future. Thank you. Sincerely, Jonathan (GM)
5 out of 5
by Brent

Posted Nov 25, 2017 on Hotels
Comment from Hotel Management
Nov 27, 2017 by Kristian, Hotel Management
Brent, Thank you for staying with Holiday Inn Express Olive Branch. We certainly appreciate the opportunity to offer true Hospitality during your stay. We're so happy you enjoyed your stay. Thank you for sharing your experience. Hopefully well have the pleasure of seeing you again on your next visit. Sincerely, Jonathan Darden (GM)
5 out of 5
by Jeff

Posted Nov 18, 2017 on Hotels
Comment from Hotel Management
Nov 20, 2017 by Kristian, Hotel Management
Thank you for staying with us at Holiday Inn Express Olive Branch. It is our Purpose to provide true hospitality for all our guest. We appreciate your loyalty and feed. Sincerely, Jonathan
3 out of 5
by A verified traveler from Indep. Kansas

nice hotel. Good breakfast.

Posted Oct 30, 2017
Pros: The breakfast was good.
Cons: The bathroom. It needs to be updated. The room didn't seem refreshing at all. Stale to me.
Location: By US Foods.
It was an ok stay. They didn't wow me at all. The breakfast was good.
Comment from Hotel Management
Nov 17, 2017 by Jonathan , Hotel Management
Thank you for staying with us. As always we value you as our guest and appreciate your feedback. It is our purpose to provide true hospitality. And we hope that you will allow us another opportunity to serve you. Thank you,
4 out of 5
Recommended
for Everyone
by A verified traveler from St Louis, MO

Posted Oct 19, 2017
Pros: Very clean.
Cons: Nothing
Location: Good restraunts
Well maintained hotel convenient to other amenities.
Comment from Hotel Management
Nov 17, 2017 by Jonathan , Hotel Management
Thank you for stay with us. We appreciate your loyalty as well as you feed back. It is such a please to provide true hospitality for all our guests. Thank you for sharing your experience.
3 out of 5
by DALE

Posted Oct 16, 2017 on Hotels
The room smelled musty and the carpet was filthy.
Comment from Hotel Management
Nov 17, 2017 by Kristian, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express OLIVE BRANCH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, Arizona

Posted Sep 28, 2017
Pros: Location, location and location The Night Clerk was very personable and friendly. He has my vote for employee of the month.
Room cleanliness: housekeeper did an excellent job each day. The air freshener was very heavy and strong upon entering and throughout the night. Hotel facilities and condition: needs a refresh in the breakfast area; room desk chair needs to be replaced; bathtub needs to be replaced (stained and did not drain while showering).
Comment from Hotel Management
Nov 17, 2017 by Jonathan , Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express OLIVE BRANCH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express,