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Reviews of Hotel Samanapaq

2.5 out of 5
Hotel Samanapaq
Pallpancaro S/n, Ollantaytambo, Cusco

Reviews

9.0

Wonderful

Rating 10 - Excellent. 123 out of 220 reviews" "
Rating 8 - Good. 72 out of 220 reviews" "
Rating 6 - Okay. 19 out of 220 reviews" "
Rating 4 - Poor. 5 out of 220 reviews" "
Rating 2 - Terrible. 1 out of 220 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia, davis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable. Wonderful owner who was always present and provided advice. Owner was incredibly helpful when we needed to manage a medical emergency.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like walking into the garden of eden, with gorgeous gardens looking out to stunning views of the Andes. It is only a couple blocks from the main square, which makes it ideal for shopping and sightseeing, super-comfortable rooms with beautiful showers/bathrooms, and an included breakfast that cant be beat. The owner can point you towards anything you might need/want, and if you're looking for a reprieve from the noise and hustle of the 'normal' Peru, this is the oasis you are looking for.
Stayed 2 nights in Mar 2024

10/10 Excellent

Makiko, Boston

Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Yan

Traveled with family
10/10 locations and services
The owner is very nice and helpful , warm hearted lady. She recommended very Peruvian local restaurants and prepared yummy breakfast just for us because she knows we will catch train at 6am. Hotel is very unique and beautiful.
Stayed 1 night in Jul 2023

10/10 Excellent

JORGE ANDRES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy comodo
Muy buen hotel. La atencion de primera, muy amigables todos
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, conveniently located near the plaza de armas. Lovely and helpful staff as well!

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated the recommendations given to us for dinner. Also, we were hiking the Inca trail the next morning and this was a convenient place to stay and be picked up. Would recommend to anyone!
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place place to rest
The service is excellent. Tula is very helpful and knowledgeable. The rooms are comfortable and have all you need. Breakfast was excellent.Felt like home
Stayed 1 night in Nov 2022

10/10 Excellent

Doug

Stayed 3 nights in Sep 2022

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was our favorite stay in the whole trip. The location was great, a short walk from the plaza de armas and the main ruins of Ollantaytambo. The staff was excellent. Extremely welcoming and friendly. We felt like home. I will certainly recommend this place to friends and family.
Stayed 1 night in Jul 2022

10/10 Excellent

Diana

Stayed 1 night in Apr 2022

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice owners and hotel.. would 100 return just for the service alone
Stayed 1 night in Feb 2022
Response from Samanapaq Hotel on Feb 15, 2022
Thank you for your comments and we are glad you enjoyed your stay with us. We wait again when you want!

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about this hotel. They went all the way to make us comfortable
Stayed 1 night in Oct 2021
Response from Samanapaq Hotel on Nov 10, 2021
Thank you for having been your option in Ollantaytambo !! Be welcome always !!

10/10 Excellent

Yana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gem in the city center. The building is from 1600 century snd well maintained. Great staff
Stayed 3 nights in Oct 2021
Response from Samanapaq Hotel on Nov 10, 2021
Thank you for your comments and we are glad you enjoyed your stay with us. We wait again when you want!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely one night stay
Great communication pre-visit through Hotels.com app. Signage isn't great. Wasn't clear where to enter when we got there and the taxi picking us up couldn't find us. HOWEVER, we had an amazing night. It is like a hidden oasis gem behind nondescript walls. Tula was very helpful at front desk and in getting us oriented to the whole MP train travel that we had already purchased. The rooms were clean. We were the only ones in the hotel that night. She set a fire for us in the central area where we could eat dinner. Both rooms had small heaters that were adequate. Initially, we had no hot water, as it had been 'turned off' during covid. Within minutes, Tula had turned the valve on and we were fine. She tried to move us along in the morning so we could enjoy breakfast while getting to the train on time. ( We walked to the plaza nd took a S/10 taxi to the station to save time) My family's only regret was that we didn't have time to just relax in this beautiful inn for a few days longer
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Samanapaq made our stay in Ollantaytambo wonderful. We actually ended up staying two nights instead of one because it was the ideal place to rest up for an additional day and do some local hikes. The family run establishment was professional and super friendly from the moment we checked in until the moment we left. The facilities were clean, well equipped and we had some of the most wonderful hot showers I have experienced in Peru. I highly recommend this hotel if you are visting the ruins of Ollantaytambo or the surrounding areas.
Stayed 1 night in Jun 2021
Response from Samanapaq Hotel on Jun 15, 2021
At Hotel Samanapaq we do everything possible so that our guests can enjoy not only their stay with us, but also enjoy their trip to Ollantaytambo - Cusco - Peru. We are glad that we have been part of your beautiful travel experience!

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy
Lovely place . Lady in charge very helpful and speaks English well. Very kind
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Hotel Samanapaq on Sep 22, 2019
Thank You for your comments.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice peaceful Hotel
Nice setting hotel with uniqueness of boutique like setting
Stayed 1 night in Aug 2019
Response from Reservas Samanapaq on Aug 16, 2019
We appreciate your reviews. Thanks again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Reservas Samanapaq on Aug 16, 2019
We appreciate your reviews. Thanks again

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located a short walking distance to the main square. It is located behind a nondescript wall and door. However, upon entering, the hotel and grounds are beautiful. The property sits at the base of old Inca ruins located above the hotel which can be visited via a short hike. The grounds have beautiful flowers, trees, and bushes and the owner is a wonderful woman who loves gardening and keeping the grounds in perfect condition. The rooms are average size and are very clean and tidy. The free breakfast is fantastic and the setting is a separate garden room that allows a nice view of the grounds. Ollantaytambo is a hidden gem of a city with a lot of Inca ruins surrounding the place. In my opinion, I would visit this area again and skip Macchu Picchu. There are no crowds here and most of the Incan ruins are free to visit. Only one has an entry fee. The best way to arrive is by car from Cuzco. It is a 1 hour car ride ($25-$30 USD) compared to a 2.5 hour train ride (and costs more money).
Stayed 1 night in Jun 2019
Response from Gerencia on Jul 2, 2019
We are always happy that you enjoy your stay with us and it is very rewarding when you choose us again as the best option!! We will always wait for you with open arms!!

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019
Response from Samanapaq Hotel on Jun 14, 2019
Thank you for your comments and we are glad you enjoyed your stay with us. We wait again when you want!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memories Made
Great experience. Great staff. Breakfast is decent. The hotel is well kept for the standards of what you will find for the area. Loved the super hot water. Heaters in rooms kept us warm. We got 2 rooms for my family. For those considering this town, the town is a much better option from staying at Aguas You get a true INCA feel. In Aguas, you get hecklers.
Stayed 2 nights in May 2019
Response from Reservas Samanapaq on Jun 4, 2019
Ollantaytambo is often the only way to Machupicchu but we are much more than that, we invite you to stay for a longer time and to enjoy the nature and history of Peru from this Inka town.Thank you for having been your option in Ollantaytambo !!

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Gem of a Hotel in Ollantaytambo
We were a little worried when we got to the entrance, but once in the courtyard we were amazed by how beautiful the grounds were. The staff was very helpful and friendly, and the room was nice but thebed was a little firm and the pillows were not very comfortable. It is fairly close to the center of Ollantaytambo and we were able to walk to all areas of the city we wanted to see. The only issue was that we were able to hear every noise from outside the hotel, including a party down the street as well as barking dogs both nights. This isn't an issue with the hotel (we found that every hotel we stayed at in Peru had the same problem) but travelers should be aware that they can expect to hear noise. Overall a great stay.
Stayed 2 nights in May 2019
Response from Samanapaq Hotel on May 19, 2019
We appreciate your comments and will take your suggestions seriously. Thanks again.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Considering you’re in Ollaytatambo, this hotel is very nice. It has comfortable and clean rooms, hot water, nice grounds, and above all, very friendly and helpful staff. Not as centrally locates as others but still a short easy walk (less than 10 min) to the main square.
Stayed 1 night in Apr 2019
Response from SAMANAPAQ HOTEL on Apr 30, 2019
We appreciate your reviews. Thanks again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Beautiful gardens, delicious breakfast, kind staff
Stayed 1 night in Mar 2019
Response from SAMANAPAQ HOTEL on Apr 30, 2019
We appreciate your reviews. Thanks again.

10/10 Excellent

Angela, Bayside,us

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy hotel. Very quiet and pretty garden.
Stayed 1 night in Feb 2019
Response from Reservas Samanapaq on Feb 26, 2019
Thank you for your comments and we are glad you enjoyed your stay with us. We wait again when you want!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and helpful employees
Really helpful and kind hearted employees, they helped me to communicate with local travel office when I felt anxious and finally resolved the problems for me. The place is not bad for the low price, but you cannot expect too much, most people get up early for hiking. Really beautiful yard with flowers. Unsatisfying aspect is that the breakfast is from 6, but I took a 5:50 train, most hotels in Cuzco will provide breakfast from 5 even 4:30.
Stayed 1 night in Dec 2018
Response from Reservas Samanapaq on Feb 26, 2019
We appreciate your comments and will take your suggestions seriously. Our breakfast time is already established, however the observations made to improve the service will be verified. Thanks again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Helpfulness and friendliness of the management. Very good breakfast.
Stayed 1 night in Jan 2019
Response from Reservas Samanapaq on Feb 26, 2019
Thank you for your comments and we are glad you enjoyed your stay with us. We wait again when you want!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from SAMANAPAQ HOTEL on Jan 17, 2019
We appreciate your reviews. Thanks again

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from SAMANAPAQ HOTEL on Jan 17, 2019
We appreciate your reviews, we would have liked to know in which points we need to improve. Thanks again

10/10 Excellent

Eitan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Nice hotel and grounds for the price. They were very helpful with everything that we needed.
Stayed 1 night in Dec 2018
Response from SAMANAPAQ HOTEL on Jan 17, 2019
We appreciate your reviews. Thanks again

10/10 Excellent

Javier, San Juan, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, very nice grounds, good location very close to plaza. Personal attention by family.
Stayed 1 night in Oct 2018
Response from SAMANAPAQ HOTEL on Oct 17, 2018
Thanks for staying with us! Your opinion is very important to us.

10/10 Excellent

Sarah, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel and the most welcoming staff. Off from the main square a bit you have to ring the doorbell to enter the property so the staff know everyone on site which makes you feel very safe. The grounds were gorgeous with flowers and benches and hammocks for the guest to relax.
Stayed 2 nights in Sep 2018
Response from Samanapaq Hotel on Sep 27, 2018
We are glad that you have enjoyed your stay with us, we are waiting for you again very soon!

10/10 Excellent

SrinivasGowda, Toronto canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Reservas Samanapaq on Sep 18, 2018
Agradecemos la puntuación brindada a nosotros!!

10/10 Excellent

Wynn, Fairfax CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this peaceful sanctuary in Ollantaytambo. It was clean and comfortable on beautiful grounds. The staff was always kind and helpful. Do yourself a favor and relax and enjoy this wonderful hotel!
Stayed 2 nights in Jun 2018
Response from Samanapaq Hotel on Jul 17, 2018
We are pleased with your comments, we are glad you enjoyed your stay with us !! We wait for you again when you decide!!

8/10 Good

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is beautiful and people that run it are welcoming and friendly. Just need heaters in rooms. The little fire pits don’t give off enough warmth.
Stayed 1 night in Jun 2018
Response from Samanapaq Hotel on Jul 17, 2018
We are pleased with your comments, we are glad you enjoyed your stay with us !! We note suggestions and hope that at the next opportunity we fill all your expectations !!.

6/10 Okay

Verified traveler

Liked: Staff & service
Breaker flipped couple times in a night plus no hot water to shower.
Stayed 1 night in May 2018
Response from Samanapaq Hotel on Jul 17, 2018
Thanks for the suggestions and we hope that in the next opportunity we will fulfill all your expectations !!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Hotel Samanapaq is a great location for a wonderful holiday in Ollantaytambo, Peru. Rooms were very clean, Location was excellent and breakfast was great. Staff could not be more helpful especially arranging drivers to take us to different towns near Ollantayfambo. We will definitely recommend this hotel to our friends
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018
Response from Reservas Samanapaq on May 10, 2018
Thank you for your score, we hope you enjoyed your stay with us.

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Place
We enjoyed our stay at Samanapaq. The property is kept up nicely and the staff are very friendly. The hotel is a 5-10 minute walk to the town square and about a 15-20 minute walk to the train station. It's a good value hotel and we would stay there again.
Response from Hotel Samanapaq on Apr 24, 2018
We appreciate your feedback and hope in a siguinte opportunity.

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Samanapaq on Apr 17, 2018
We are glad you enjoyed your stay with us!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility in a busy town.
We loved the little garden area in this hotel. It is more like a motel with rooms opening to the outside. The staff are lovely. The breakfast was not large but it had the basics that we needed.
Stayed 1 night in Mar 2018
Response from Hotel Samanapaq on Apr 17, 2018
Thanks for your comments. We are glad you have enjoyed your stay with us!!!

10/10 Excellent

Alexander, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people. Very helpful. They even keep my luggage for a day after I checked out while I went to Machu Picchu. The hotel is nice and clean. Only five minutes walk to the main square.
Stayed 1 night in Mar 2018
Response from Paola Gibaja on Apr 3, 2018
Thank you very much for your comments, we are glad that your stay has enjoyed it, we wait for you in another opportunity !!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming hotel
Very nice and charming hotel with a view to beautiful mountains. Their garden is also beautiful for a relaxing walk. The rooms are clean and nice but there is no heater. However, the wool blankets are very warm. Breakfast was good also. Hotel staff very helpful and friendly. Internet service a little slow but that goes for the whole area.
Stayed 1 night in Mar 2018
Response from Paola Gibaja on Apr 3, 2018
Thank you very much for your comments, we are glad that your stay has enjoyed it, we wait for you in another opportunity !!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to relax and enjoy
One of the best hotels in Ollantaytambo.
Stayed 2 nights in Oct 2017
Thank you for your comment and recommendation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely garden and surprisingly quiet as on main street
Stayed 2 nights in Dec 2017
Response from Manager on Jan 3, 2018
Thank you for your comments. We hope you have enjoyed your stay.

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Wasn't sure when I booked the room and to my surprise it was a lovely place. I would certainly stay here again. The food was simply and good.
Stayed 1 night in Nov 2017
Thank you to choose the Samanapaq Hotel. We are very pleased that the experience with us had been great.

10/10 Excellent

Kirsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here two nights when visiting Machu pichu. Hotel was very nice and staff was very friendly. We arrived to the hotel early and were able to check in right away. The room was spacious and we had a wonderful view of the gardens . The pillows could be better, but other than that I loved the hotel and would definaltely stay there again .
Stayed 2 nights in Nov 2017
Thank you for your comments. We really expect you stay with us again. Regards.